International Journal of Retail & Distribution Management
Issue(s) available: 378 – From Volume: 18 Issue: 1, to Volume: 52 Issue: 13
Volume 52
Volume 51
Volume 50
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Issue 12 2022
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Issue 11 2022
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Issue 10 2022
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Issue 8/9 2022 Building Resilience in Retail for the Post-COVID World - Marketing & Operations Perspectives
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Issue 7 2022
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Issue 6 2022
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Issue 5 2022
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Issue 4 2022
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Issue 2 2022 Developing customer value across contemporary retail channels. New insights and future directions
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Issue 1 2022
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Understanding impulse buying in interest-based e-commerce: the role of content creativity
Mengmeng Gong, Haixin LiuThe popularisation of user-generated content has boosted the integration of social media with online retail, especially in the emerging context of interest-based e-commerce…
Framework for adoption of generative AI for information search of retail products and services
Astha Sanjeev Gupta, Jaydeep MukherjeeGenerative artificial intelligence (GAI) can disrupt how consumers search for information on retail products/services online by reducing information overload. However, the risk…
Grocery retailers’ CSR: the role of claim type
Olga Untilov, Didier Louis, Florence Charton-Vachet, Cindy LombartThis study examines how substantive and/or associative claims about the local origin of organic products moderate the determinants and consequences of a grocery retailer’s…
Beyond the myth: understanding women's impulsive retail footwear shopping
Paulo Duarte, Susana C. Silva, Margarida Magro, Joana Carmo DiasThis research focuses on common misconceptions about the factors driving women to purchase footwear impulsively. Its primary objective is to explore how emotional and social…
Analysing brand attachment for restaurant table booking mobile application
Neha Srivastava, Gunjan MalhotraRestaurant table booking (RTB) mobile apps are transforming how consumers reserve tables in the restaurants of their choice. This study analyses how RTB mobile apps influence…
Leadership essential to steer success within the retail sector
Sanjay BhasinThe purpose of this investigation was to determine the leadership necessary for the retail sector which is having to embrace complexity induced through accelerating changes in…
Neophobia of private labels “Won’t buy it, never tried it!”
Riham Hassan Younis, Aiesha ElmeniawyThis research aims to offer and empirically examine a research model that includes extrinsic cues, attitudes and purchasing intentions for non-private-label (PL) buyers from a…
Action research on circular economy strategies in fashion retail
Susana C. Silva, Carolina Rocha Neiva, Joana Carmo DiasThe aim of this study is to explore the role and impact of action research in the adoption of circular economy strategies by a fashion retail brand. This exploration is motivated…
AR atmospherics and virtual social presence impacts on customer experience and customer engagement behaviours
Ni Zeng, Daniella Ryding, Gianpaolo Vignali, Eleonora PantanoFew studies have examined technology-enhanced atmospheres for strengthening customer experience and brand engagement in physical store settings. This study builds on the social…
Profiling consumers for their shopping motivations in modern retail formats in Oman
Rakesh Belwal, Shweta Belwal, Zoe Morgan, Latifa Hamood Al BadiConsumer shopping motivations are evolving in tandem with shifts in products, services and the retail landscape. This paper primarily aims to explore what drives shopping behavior…
Females’ consumer engagement with fast moving consumer goods (FMCG) retail businesses in North-Western India
Pankaj Thakur, Kapil Kathuria, Nisha KumariThe main fast moving consumer goods (FMCG) retail formats that customers engage with in India are Kirana stores, neighborhood convenience stores (NCS), supermarkets and online…
Managing consumer trust in e-commerce: evidence from advanced versus emerging markets
Michaela Quintus, Kathrin Mayr, Katharina Maria Hofer, Yen Ting ChiuGaining and maintaining trust in e-commerce is crucial for online purchases. Specifically, understanding trust formation and its consequences in a cross-market online shopping…
Examining consumers' perceptions of relationship value with retailers: a multi-method approach
Muhammad Abid, Syed Muhammad Fazal e Hasan, Hormoz Ahmadi, Alireza Amrollahi, Gary MortimerThis study employs a multi-method approach to investigate how perceived relationship marketing investment affects perceived relationship value and consumer gratitude, influencing…
Online grocery services evolution and trends: a bibliometric approach
Sk Abu Khalek, Tamal Samanta, Chandan Kumar BeheraOnline grocery service (OGS) has significantly grown in recent years, particularly during the Covid-19 pandemic. This surge has attracted significant scholarly attention and…
Exploring mobile commerce activities’ impact on retail firm performance
Lanlan Cao, Xin Liu, Laura Trinchera, Mourad TouzaniThis study explores key dimensions of mobile commerce activities (MCAs), evaluates their impact on firm performance and examines the role of mobile commerce performance as a…
The consequences of showrooming behaviour on customer satisfaction and loyalty
Jose Marcos Carvalho de Mesquita, Hyunju Shin, João Paulo Longuinho, Luiz Rodrigo Cunha MouraResearch on showrooming has focused on investigating its antecedents, motivators and characteristics, leaving a gap regarding its consequences. Our study intends to build a…
Channel-switching behaviour and customer deviance
Kathrin Mayr, Christoph TellerUnacceptable behaviour in retailing – negative customer deviance (NCD) is rising, damaging retailers financially. Current research investigates forms of NCD by addressing its…
Interplay of multiple labels and willingness to pay
Clare D'Souza, Vanessa Apaolaza Ibanez, Patrick HartmannThere are calls for irradiated food labelling due to a significant need for food safety and extensive procedures to safeguard consumer health. Additionally, there is a strong push…
Measuring consumer perceptions of online retail platform corporate sustainable development: a scale development and validation
Ai-Zhong He, Xing-Xin WangOnline retail platform corporate sustainable development (ORPCSD) has garnered significant interest and appeal among consumers. However, no scale has been developed to measure…
Small independent retailers: digitalize or disappear? An empirical study based on dynamic capabilities
Christophe BezesThis study analyzes how small French retailers are adapting their front-office to the digitalization of their business environment.
Bridging the information asymmetry in e-commerce: an intercultural perspective on sustainable clothing
Zachary Robichaud, Benedikt M. Brand, Hong YuThis study addresses the information asymmetry issue in e-commerce, particularly prevalent in the clothing industry, leading to high product returns and environmental harm. The…
Transforming luxury: young consumers' motivations towards purchasing virtual luxury non-fungible token wearables
Hanna Lee, Md. Rafiqul Islam Rana, Yingjiao XuThis study explores young consumers' motivations for purchasing Virtual Luxury Non-Fungible Token Wearables (VL-NFTs) from luxury brands, which are virtually crafted luxury…
Space jam: how retail technologies are influencing store space production
Roberta Vadruccio, Eleonora Pantano, Angela TuminoTechnologies are dramatically reshaping various aspects of the store space, modifying design, services and usage. Accordingly, several studies tackled technology impact on each of…
Consumer reactions to packaging-free product dispensers: a variety of buyers' profiles to consider
Didier Louis, Fabien Durif, Cindy Lombart, Olga Untilov, Florence Charton-VachetThis study investigates consumer reactions to dispensers offering solid packaging-free products (e.g. pasta, lentils, cereals) integrated in a delimitated area in a grocery store…
Business intelligence for Industry 4.0: predictive models for retail and distribution
Zurong Chen, Jia Zhao, Chen JinTextile and contemporary apparel manufacturers are adopting and integrating cutting-edge technologies to reduce their impact on the environment and gain an advantage in the…
Predictable inventory management within dairy supply chain operations
Rosario Huerta-Soto, Edwin Ramirez-Asis, John Tarazona-Jiménez, Laura Nivin-Vargas, Roger Norabuena-Figueroa, Magna Guzman-Avalos, Carla Reyes-ReyesWith the current wave of modernization in the dairy industry, the global dairy market has seen significant shifts. Making the most of inventory planning, machine learning (ML…
Auditing state-owned enterprise through predictive analytics and function transformation
Bo Zhou, Abu Bakkar Siddik, Zheng Guang-WenOne of the best ways to assist China is through infrastructure investment. China might become more resilient to natural calamities by pouring more money into its transport…
Study on online payments and e-commerce with SOR model
Rakesh Kumar, Tilottama Singh, Sachi Nandan Mohanty, Richa Goel, Deepak Gupta, Meshal Alharbi, Rupa KhannaThe main purpose of this paper is to explain the preferences of consumers for using online payment services. This paper applies a unified theory model named…
Quality improvement in retail-distribution of Saudi thobe using six-sigma
Emad Hashiem AbualsauodThis research aims to enhance the operational excellence and continuous improvement of the retail supply chain in the Saudi Thobe Factory through an integrated approach of Six…
Digital transformation of supply chain management in retail and e-commerce
Shuanglei GongThe purpose of studying digitization transformation of the supply chain is to understand how digital technologies and processes are changing the way supply chains operate and to…
The decision-making of internet recycler considering Internet-of-Things application
Syed Abdul Rehman Khan, Arsalan Zahid Piprani, Zhang YuThe primary aim of this study is to examine the decision-making process of a reverse supply chain within a cooperative-competitive environment, with a particular emphasis on the…
Analysis of legal framework solutions to protect retail consumers
Xiukun GeThis article analyses the existing retail and distribution legal framework in which Internet companies operate, focusing on data breaches and other issues of relevance to these…
ISSN:
0959-0552e-ISSN:
1758-6690ISSN-L:
0959-0552Renamed from:
Retail and Distribution ManagementOnline date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Neil Towers
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