International Journal of Retail & Distribution Management: Volume 44 Issue 2

The importance of key supplier relationship management in supply chains

Christoph Teller, Herbert Kotzab, David B. Grant, Christina Holweg

The purpose of this paper is to investigate the impact of key supplier relationship management (KSRM) – understood as an aggregated supply chain management (SCM) process in the…

Linking retailing experiences with life satisfaction: The concept of story-type congruity with shopper’s identity

Stephan Grzeskowiak, M. Joseph Sirgy, Thomas Foscht, Bernhard Swoboda

A common assumption holds that retailers generally contribute to customer life satisfaction – retailers offer products and services that solve consumer problems – large and small…

An integrated model of corporate brand experience and customer value co-creation behaviour

Amjad Shamim, Zulkipli Ghazali, Pia A. Albinsson

The purpose of this paper is to investigate the influence of corporate brand experience (CBE) on customer value co-creation attitude and behaviour (CVCCA and CVCCB). By…

Mobile payment technologies in retail: a review of potential benefits and risks

Emmeline Taylor

Retailers and suppliers are facing the challenge of reconfiguring systems to accommodate increasingly mobile customers expecting multichannel options supporting quick and secure…

Weather and supply chain performance in sport goods distribution

Patrik Appelqvist, Flora Babongo, Valérie Chavez-Demoulin, Ari-Pekka Hameri, Tapio Niemi

The purpose of this paper is to study how variations in weather affect demand and supply chain performance in sport goods. The study includes several brands differing in supply…

Private label brands in an emerging economy: an exploratory study in India

Siddhartha Sarkar, Dinesh Sharma, Arti D. Kalro

The purpose of this paper is to present different naming, packaging, and pricing strategies adopted by private label (PL) retailers in India. This study also aims to identify…

Editorial

Neil Towers