Table of contents - Special Issue: Retail insights
Improved service system design using Six Sigma DMAIC for a major US consumer electronics and appliance retailer
Sameer Kumar, Erika Strandlund, Douglas ThomasThe purpose of this paper is to create a strategy for “Best Buy”, a major consumer electronics and appliance retailer in the USA, to improve their service system to ensure that…
5575
Moving towards sustainable food retailing?
Peter Jones, Daphne Comfort, David HillierThe purpose of this paper is to offer an outline of, and some reflections on, the review entitled Green, Healthy and Fair published by the Sustainable Development Commission in…
4385
The importance of retail atmospherics in B2B retailing: the case of BOC
Jeremy Noad, Beth RogersThe purpose of this paper is to demonstrate how an industrial retailer used a small‐scale study to explore the importance of retail atmospherics in non‐consumer retailing and made…
5656
In brief: the National Retail Planning Forum Briefing Paper series
Anne Findlay, Leigh SparksThis paper seeks to make sense of recent developments in retail planning with reference to the changing agendas on retail planning, the disparate nature of participation in the…
709
ISSN:
0959-0552e-ISSN:
1758-6690ISSN-L:
0959-0552Renamed from:
Retail and Distribution ManagementOnline date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Neil Towers