International Journal of Retail & Distribution Management: Volume 37 Issue 6
Table of contents
Retail store loyalty: a comparison of two customer segments
Ugur Yavas, Emin BabakusThe purpose of this paper is to determine if various measures of loyalty (satisfaction, continued patronage and share of wallet) converge or diverge. A related objective of the…
Relational benefits and loyalty in retailing: an inter‐sector comparison
Maria‐Eugenia Ruiz‐Molina, Irene Gil‐Saura, Gloria Berenguer‐ContríThe purpose of this paper is to empirically a model that reflects the different types of relational benefits perceived by customers, as well as the benefits obtained by the…
Indian consumers' purchase behavior toward US versus local brands
Archana Kumar, Youn‐Kyung Kim, Lou PeltonThe purpose of this paper is to examine the direct and indirect effects of individuals' self‐concept, product‐oriented variables (i.e. consumer's need for uniqueness (NFU), and…
A measurement scale of “aesthetic style” applied to luxury goods stores
Bruno Godey, Joëlle Lagier, Daniele PederzoliThe purpose of this paper is to address the recent evolution of the luxury goods sector as well as the distribution strategy of some major companies. The distribution strategy…
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ISSN:
0959-0552e-ISSN:
1758-6690ISSN-L:
0959-0552Renamed from:
Retail and Distribution ManagementOnline date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Neil Towers