Table of contents - Special Issue: Individualism in retailing
Guest Editors: Dr Mark A. P. Davies, Dr. K. Waite
Independent and interdependent self‐views and their influence on clothing consumption
Elena Millan, Jonathan ReynoldsThe purpose of this paper is to examine the influence of individualism and collectivism at an individual level, in the context of an emergent market economy of Eastern Europe…
3926
Explaining multi‐channel consumer's channel‐migration intention using theory of reasoned action
Sanjukta Pookulangara, Jana Hawley, Ge XiaoThe purpose of this paper is to examine how attitudes and subjective norms predict channel migration across the three channels based on the theory of reasoned action (TRA).
6445
Effects of retail employees' behaviours on customers' service evaluation
Chanaka Jayawardhena, Andrew M. FarrellThe purpose of this paper is to test a conceptual model of the effects of customer and service orientation (SO) behaviours of individual retail employees on individual customers'…
6088
Using scenarios to explore employee attitudes in retailing
Carley FosterThe aim of the paper is to explore how hypothetical scenarios can be used to study individual employee attitudes towards diversity and equality initiatives in retailing.
1917
ISSN:
0959-0552e-ISSN:
1758-6690ISSN-L:
0959-0552Renamed from:
Retail and Distribution ManagementOnline date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Neil Towers