International Journal of Retail & Distribution Management: Volume 46 Issue 2

Pull factors of the shopping malls: an empirical study

Cristina Calvo-Porral, Jean-Pierre Lévy-Mangín

This study addresses the following question: “What factors attract customers to the shopping mall?”, since the commercial attraction of this major retailing format is an…

The differential effect of cognitive and emotional elements of experience quality on the customer-service provider’s relationship

Ibrahim Alnawas, Jane Hemsley-Brown

The purpose of this paper is twofold: first, to examine the differential effect of two cognitive (i.e. product experience, outcome focussed) and two emotional experiences (i.e…

Who are sustainably minded apparel shoppers? An investigation to the influencing factors of sustainable apparel consumption

Hyo Jung Chang, Kittichai (Tu) Watchravesringkan

Consumers’ environmental behaviours are not only the result of their positive attitudes towards environments, but also different reasons and motivations exist. Thus, the purpose…

Implications of the ageing population for the food demand chain in Germany

Gerald Oeser, Tanju Aygün, Claudia-Livia Balan, Thomas Corsten, Christian Dechêne, Rolf Ibald, Rainer Paffrath, Marcus Thomas Schuckel

The purpose of this paper is to gain a general holistic view of implications of the growing and highly relevant customer segment of elder consumers for the food demand chain (food…

Short food supply chains and the issue of sustainability: a case study of French fruit producers

Geoffroy Enjolras, Magali Aubert

The purpose of this paper is to investigate the manifestations and interactions at work between the ecological, environmental and social dimensions of sustainable development and…

Managing the visual environment of a fashion store: Effects of visual complexity and order on sensation-seeking consumers

Ju Yeun Jang, Eunsoo Baek, Ho Jung Choo

The purpose of this paper is to investigate the effect of a fashion store’s visual complexity on consumers’ behaviour. Considering environmental order and individuals’…