International Journal of Retail & Distribution Management: Volume 38 Issue 8

Retailers' strategic responses to economic downturn: insights from down under

Sean Sands, Carla Ferraro

Periods of economic downturn can severely affect the performance of firms in general, and retailers in particular. However, all retailers are not equally affected by recessionary…

Do Australian and American consumers differ in their perceived shopping experiences?: A bi‐cultural analysis

Marilyn Y. Jones, Sonia Vilches‐Montero, Mark T. Spence, Sevgin A. Eroglu, Karen A. Machleit

The purpose of this paper is to present findings from an experiment designed to test the impact of crowding perceptions (both human and spatial), emotions (positive and negative…

Building retail tenant trust: neighbourhood versus regional shopping centres

Jane Roberts, Bill Merrilees, Carmel Herington, Dale Miller

Trust is the basis of business relationships. The purpose of this paper is to explore the antecedents of trust in the context of the relationship between shopping centre…

Young New Zealand shoppers' brand perceptions and ethnocentricity

Gurvinder S. Shergill, Yuli Rosmala, Andrew G. Parsons

The purpose of this paper is to investigate young New Zealand shoppers' ethnocentricity and brand perceptions by extending the research of O'Cass and Lim. The paper does this by…

The history of New Zealand shop trading hours

Ann‐Marie Kennedy

This historical narrative aims to analyse the changes in shop trading hour laws in New Zealand, to explore the reasons behind the acceptance of Sunday trading. It compares New…

Atmospheric cues and their effect on the hedonic retail experience

Paul W. Ballantine, Richard Jack, Andrew G. Parsons

The purpose of this paper is to examine the role of atmospherics in the creation of an hedonic retail experience by comparing the perceived differences between a retail…

Guest editorial

Andrew G. Parsons