International Journal of Retail & Distribution Management: Volume 52 Issue 5

Drivers of formal and informal retail patronage in emerging markets

Rajesh Rajaguru, Margaret Matanda, Christopher Agyapong Siaw

This study examines how formal retail formats (FRFs), and informal retail formats (IRFs) may coexist as substitutes and complements in emerging markets because of store patronage…

Knowledge management and fashion retail performance: the moderating role of product complexity

Md. Rafiqul Islam Rana, Song-yi Youn

This study explores the role of knowledge management capabilities (KMCs) in enhancing competitive advantage and organisational performance in fashion retailing. Employing the…

The effect of retail shelf position on private-label brand evaluations

Maryam Tofighi, Bianca Grohmann

This research examines the effects of physical proximity (close vs distant) of retailers’ private label brands (PLBs) relative to national brands (NBs) and brand display…

The pursuit of splendour: a recipe of psychological motivations driving conspicuous luxury consumption

Xiaoyu Zhang, Eugene Cheng-Xi Aw, Garry Wei-Han Tan, Keng-Boon Ooi

The purpose of the present study is to examine and validate a research model encompassing power distance belief, need for uniqueness, self-monitoring, self-construal, social…

The role of value co-creation on retailer loyalty and omni-channel shopping frequency

Nur Kesenduran, Işık Özge Yumurtacı Hüseyinoğlu, Gizem Erboz

Drawing upon the social network theory (SNT), the aim of this study is to examine the impact of value co-creation (VCC) on retailer loyalty (RL) and omni-channel shopping…

Impact of certification information on consumer behaviour in hybrid retail platforms: empirical evidence from JD.com

Yongsheng Zhou, Li Han, Xin Tian, Yingjun Wang

This study aims to examine the impact of logistics and merchant certification information on consumer behaviour in hybrid retail platforms. Furthermore, it explores the moderating…

Cashier-free checkout system: to improve in-store shopping experience

Shiv Ratan Agrawal, Divya Mittal

The present paper explores the concept of a cashier-free checkout system from customers' perspective. Thus, the study attempts to find out the overall sentiment of people towards…