International Journal of Retail & Distribution Management: Volume 25 Issue 7
Table of contents
Retail Insights ‐ Autumn 1997
David PollittQuality management has come a long way since the obsession with total quality management of the 1980s. Industry leaders and “management thinkers” have increasingly focused on…
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ISSN:
0959-0552e-ISSN:
1758-6690ISSN-L:
0959-0552Renamed from:
Retail and Distribution ManagementOnline date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Neil Towers