Benchmarking: An International Journal
Issue(s) available: 176 – From Volume: 6 Issue: 1, to Volume: 31 Issue: 9
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Volume 19
Volume 18
Volume 17
Volume 16
Volume 14
Volume 13
Volume 12
Organizational justice and proactive customer service performance mediate the role of work engagement in the hospitality industry
Praveen Kumar Sharma, Rajeev KumraThis study aims to evaluate the mediating role of work engagement (WE) in the relationship between four independent variables, such as procedural justice (PJ), distributive…
Social media usage and job performance: a sequential mediation analysis with social capital, self-efficacy, job satisfaction and knowledge sharing
Satinder Kumar, Pooja RaniSocial media use is prevalent today, but there is a possibility that it might go out of control and cause negative consequences. Furthermore, by using social media at work…
Exploring the use of artificial intelligence in humanitarian supply chain: empirical evidence using user-generated contents
Santosh Kumar Shrivastav, Amit SareenThe purpose of this study is to investigate the various challenges of humanitarian supply chains (HSC) and how these challenges can be addressed using artificial intelligence (AI).
Effectiveness of value co-creation in healthcare system from patients' perspectives
Maqsood Ahmad Sandhu, Mariam Hamad AlMeraikhi, Asima Saleem, Mariam FarooqThis study explores the determinants of value co-creation in the semi-government hospitals managed by Abu Dhabi Health Services Company (SEHA) and Mubadala in the United Arab…
An impact analysis of global governance and economic indicators in shaping bank lending in India
Imran Khan, Mohammed Anam AkhtarThe objective of the research is to examine the impact of global governance and macroeconomic indicators on the lending capacity of banks in India.
Strategic nature of corporate social responsibility, competitive performance, innovation capability and environmental uncertainty
Haruna Isa Mohammad, Daniel MarcelThe goal of this work is to evaluate how corporate social responsibility (CSR) affects competitive performance in Nigeria's banking industry, with innovation capability acting as…
Impact of electronic word of mouth (e-WOM) on purchasing decisions: an empirical study
Krishna Roy, Ujjwal Kanti Paul, Saurabh Tiwari, Arunava MookherjeeIn today’s fast-paced and interconnected market, companies must adapt to the evolving demands of their customers. Therefore, it is essential to examine the impact of online…
Unveiling the relationship between intellectual capital and corporate performance through earnings management practices
Swati Mohapatra, J.K. PattanayakThis study aims to empirically investigate the relationship between intellectual capital (IC) and corporate performance (CP), including financial, market and sustainability…
Evaluating the adoption barriers of circular business models in the Ghanaian construction industry
Richard Ohene Asiedu, De-Graft Owusu-Manu, Samuel Gyimah, David John Edwards, Alexander Baah AmoakwaTo transition into a green/circular economy (CE), both academics and industrialists have undertaken research into various areas of circular business models (CBM), yet despite…
Environmental pressure, green logistics strategy and sustainability performance: the moderating role of competitive intensity
Olivia Ellison, Dorcas Nuertey, Emmanuel Poku, Samuel Agbemude, Felix OwusuThe purpose of this study was to examine the relationship between environmental pressure, green logistics strategy (GLS) and sustainability performance as well as the moderating…
What environmental and social factors are most relevant to the efficiency and performance of companies? The case of a small bank-oriented country
Maria Elisabete Neves, Diana Caniaux, Maria do Castelo Gouveia, Arnaldo CoelhoThis work aims to analyze the factors that influence the performance and efficiency of Portuguese companies, namely the influence of social and environmental features.
Capabilities to create new value for business sustainability: a retailer case study from Malaysia
Cassandra Yi Rong Chan, Suhaiza ZailaniThe lack of a direct link between business value and sustainability is a critical roadblock to truly embedding sustainability in business strategies. Before launching the…
A framework to assess the effectiveness index (EI) of the Indian SMEs to integrate lean and sustainability through combined fuzzy logic and systems approach
Vivek Gopi, Saleeshya PGTo become a sustainable lean manufacturing (LM) system, an organization must be first distinctly cognizant of the terms “lean” and “sustainability” as they relate to the state of…
Supply chain resilience in the construction industry: a bibliometric review on operations management practices from Industry 4.0 to Industry 5.0
Jummai Okikiola Bello, Seyi Stephen, Pelumi Adetoro, Iseoluwa Joanna MogajiThe purpose of this research was to conduct a comprehensive bibliometric analysis to explore supply chain resilience and operations management practices in the construction…
Organizational performance as dependent variable in strategic human resource management literature – a journey so far
Anurag Chourasia, P.C. BahugunaOrganizational performance (OP) is one of the most important constructs in management research and all functions are evaluated by their contribution toward OP. This paper…
An expert system based decision-making framework for benchmarking industry in sustainable manufacturing
Madhab Chandra Mandal, Nripen Mondal, Amitava RayThe purpose of this study is to evaluate and enhance sustainable manufacturing practices across various industries, focusing on environmental, economic and social dimensions, to…
Statistical monitoring applied to data science in classification: continuous validation in predictive models
Carlos Renato Bueno, Juliano Endrigo Sordan, Pedro Carlos Oprime, Damaris Chieregato Vicentin, Giovanni Cláudio Pinto CondéThis study aims to analyze the performance of quality indices to continuously validate a predictive model focused on the control chart classification.
Examining the green sourcing behavior from the cross-national perspective
Hokey MinRecognizing the growing role of green sourcing in a supply chain ecosystem, this paper identifies the most common business practices that make green sourcing more successful and…
Supply chain risk management (SCRM) process: an analysis in the aerospace industry
João Henrique Lopes Guerra, Fernando Bernardi de Souza, Silvio R. I. Pires, Manoel Henrique Salgado, Anderson Luiz Ribeiro de SáThe study analysed the aerospace industry, a traditionally important sector for the topic of risk management, from three complementary perspectives: the supply chain risks present…
Enablers of new business density: a comparison between developed and developing countries using deep learning and explainable AI
Paritosh Pramanik, Rabin K. Jana, Indranil GhoshNew business density (NBD) is the ratio of the number of newly registered liability corporations to the working-age population per year. NBD is critical to assessing a country's…
Personalized learning in education: a machine learning and simulation approach
Ross Taylor, Masoud Fakhimi, Athina Ioannou, Konstantina SpanakiThis study proposes an integrated Machine Learning and simulated framework for a personalized learning system. This framework aims to improve the integrity of the provided tasks…
Measuring the performance of connectivity solutions for cyber-physical systems in logistics: a novel framework for decision-making
Umabharati Rawat, Ramesh AnbanandamThe cyber-physical system (CPS) is a well proven technology for improving system performance, resilience, and interconnectivity. In emerging nations like India, the logistics…
Analysis of barriers to Maintenance 4.0 in manufacturing industries
Mahadev Laxman Naik, Milind Shrikant KirkireAsset maintenance in manufacturing industries is a critical issue as organizations are highly sensitive towards maximizing asset uptime. In the advent of Industry 4.0, maintenance…
A bibliometric analysis of the genesis, journey and current status of green supply chain management in the digital economy
Hafiz Wasim Akram, Alam Ahmad, Haidar Abbas, Samreen AkhterThis paper aims to conduct a bibliometric analysis of studies focusing on green supply chain management (GSCM) within the context of the digital economy.
Green human resource management and sustainable performance in the wine industry: the mediating role of green innovation
Javier Martínez-Falcó, Eduardo Sánchez-García, Bartolomé Marco-Lajara, Nikolaos GeorgantzisThe present study seeks to assess the effect of Green Human Resource Management (GHRM) on the Sustainable Performance (SP) of wineries as well as to explore the mediating role of…
Entrepreneurial orientation and supply chain performance: the roles of entrepreneurial competence and local community networking (evidence from Ghana)
Samuel Agbemude, Dorcas Nuertey, Emmanuel Poku, Felix OwusuThis study aims to assess the effect of entrepreneurial orientation on supply chain performance both directly and indirectly through entrepreneurial competence, as well as the…
Enhancing patient safety using failure mode and effect criticality analysis: a benchmarking study on selected hospitals
Niloy SarkarPatient safety is a top priority globally. A robust healthcare system requires strategic collaboration between research and development. The author analysed over 300 cases from…
People-centered knowledge management systems and supply chain performance in SMEs
Edmore Tarambiwa, Irvine Langton, Chengedzai Mafini, Joyendu BhaduryThe study explores the impact of people-centered Knowledge Management Systems (KMS) on Supply Chain Performance (SCP). It also aims to reinforce the importance of people in an…
Globalisation and its impact on performance: an empirical study on selected firms using multimethod approach
Shamita Garg, SushilGlobalisation has benefitted both developed and emerging markets. However, few recent studies have pointed out that globalisation has failed to deliver promising results. This…
The bandwagon effect of organizational injustice in private hospital performance: a moderated-mediation model
Muhammad Haroon Shoukat, Hira Shaukat, Kareem M. SelemDrawing on conservation of resources (COR) theory, this paper aims to explore the effect of perceived organizational injustice (POI) on organizational performance (OPE) indirectly…
Looking beyond transactions: decoding the role of service innovation, relationship commitment and fairness in driving customer satisfaction in retail banking
Abhijeet Biswas, Rishi Kant, Deepak JaiswalA significant increase in the number of private sector banks has intensified the level of competition in the Indian banking industry (IBI). This increase in the number of banks…
Linking absorptive capacity with innovation performance of artisan entrepreneurs: examining mediating role of strategic orientation
Abid Suhail Nika, Ramjit Singh, Neda Ul BashirThis research aims to investigate how absorptive capacity impacts artisan businesses' innovation performance in Jammu and Kashmir, India. Additionally, the study examines the role…
A comprehensive review on survivor syndrome in the workplace
Tijo George, Bhawana MaheshwariThis study explores the concept of “workplace survivor syndrome” (WSS) using bibliometric analysis and literature review, thereby identifying the avenues for future research in…
Examining the impact of green entrepreneurship drivers on sustainable development in the context of emerging country
Sourav Mondal, Saumya Singh, Himanshu GuptaGreen entrepreneurship (GE) is a novel concept in business and enhances environmentally friendly production and operation activities for “sustainable development” (SD). The aim of…
Designing business analytics (BA) platforms: tracing the visual redesign process of a startup’s BA platform
Anastasia Griva, Angeliki KaragiannakiDesigning effective business analytics (BA) platforms that visualise data, provide deep insights and support data-driven decision-making is a challenging task. Understanding the…
Unveiling the inhibitors to CPS adoption in freight logistics: a TOE-based perspective
Umabharati Rawat, Ramesh AnbanandamThe digital evolution of production and logistics systems requires seamless integration of various functions. Cyber-physical systems (CPS) can streamline operations, reduce costs…
Assessing the effects of sustainable supply chain management practices on operational performance: the role of business regulatory compliance and corporate sustainability culture
Meshach Awuah-Gyawu, Samed Abdul Muntaka, Matilda Kokui Owusu-Bio, Alexander Otchere FiankoThis study examines the mediating and moderating effects of business regulatory compliance (BRC) on the association between sustainable supply chain management practices (SSCMP…
Enterprise risk management in supply chain operation: a fuzzy risk prioritization approach
Swarup Mukherjee, Anupam De, Supriyo RoyTraditional risk prioritization methods in Enterprise Risk Management (ERM) rely on precise data, which is often not available in real-world contexts. This study addresses the…
A scale to assess organizational resilience for the oil and gas industry: testing and future perspectives
Khalil Rahi, Mohamad Alghoush, Roger HalabyAs part of the scale development process, this paper aims to test a scale to measure organizational resilience for the oil and gas industry. The objective is to provide…
The role of HR practices, big data analytics capabilities and supply chain resilience in achieving firm disaster immunity: the moderating effect of data-driven culture
Mohammad Ali Yousef YaminThe rising global competition and uncertainty in business environment has led logistics firms to redesign supply chain strategies which boost disaster immunity. Therefore, the…
Intrinsic satisfaction and turnover intentions: the moderating roles of collegial and managerial values congruence
Bridget Rice, Muhammad Mustafa Raziq, Nigel Martin, John Lewis Rice, Mumtaz Memon, Peter FiegerThis paper investigates the moderating role of values congruence, an element of person–organisation (P–O) fit, on the relationship between intrinsic work satisfaction and…
Presenting a model for enhancing the performance of sustainable supply chain management using a data-driven approach
Masoud Bagherpasandi, Mahdi Salehi, Zohreh Hajiha, Rezvan HejaziThis paper aims to determine the key factors and provide an effective model to enhance the performance of sustainable supply chain management (SSCM).
Benchmarking executive compensations: exploring fresh perspectives on chief executive officer (CEO) compensation drivers in major US corporations
Jooh Lee, Niranjan PatiThis study aims to contribute to the ongoing assessment of executive compensation by investigating the nexus between managerial entrenchment factors, adopting a multifaceted…
Integrating design for lean six sigma (DFLSS) with the stage gate phases of the innovation management assessment framework (IMAF)
Stanislaus Lobo, Dasun Nirmala Malaarachchi, Premaratne Samaranayake, Arun Elias, Pei-Lee TehThe purpose of this study is to investigate the influence of design for lean six sigma (DFLSS) on operational functions of the innovation management model by appraising an…
De-emulsifying barriers to the circular economy-a fertilizer industry perspective
Abhinav Katiyar, Vidyadhar V. GedamThe fertilizer industry (FI) is well known for its high energy needs, reliance on limited natural resources, and negative environmental impacts (EIs). The consumption of 14.2…
Does psychological empowerment transmit the effects of organizational justice on employees' knowledge sharing? A study on the Indian hospitality industry
Shalini Srivastava, Anupriya Singh, Shivani BaliThis paper aims to investigate the associations between organizational justice dimensions and employees' knowledge sharing (KS) while studying the mediating role of psychological…
Impact of environmental, social and governance (ESG) on foreign institutional investments in India: a machine learning perspective
Barnali Chaklader, Garima Chaklader, Santosh Kumar ShrivastavThis study thoroughly examines the relationship between environmental, social and governance (ESG) scores and their subcategories with the investment decisions made by foreign…
Humanitarian supply chain resilience: does organizational flexibility matter?
Francis Kamewor Tetteh, Kwame Owusu Kwateng, William TaniThe COVID-19 epidemic caused significant disruptions to numerous supply chains. In order to enhance the resilience of supply chains, Collaboration (CO), Information Alignment…
Accelerating sustainable consumption by putting “simplicity” and consumer neuroscience to work: a conceptual framework
Salim Khubchandani, Preetha Menon, Ramakrishnan RamanSustainable consumption has far-reaching implications globally, with promotion of sustainable consumption also identified as one of the sustainable development goals (SDGs)…
Performance analysis of sustainable metaverse: a bibliometric analysis
Saurabh Tiwari, Rajeev SrivastavaOrganisations in the past aimed to use technology to improve their processes and services. However, nowadays, their primary focus is on using technology sustainably…
Decision-making frameworks in additive manufacturing management: mapping present landscape and establishing future research avenues
Sagar Ghuge, Milind Akarte, Rakesh RautThe study aims to explore the available academic literature on the decision-making frameworks used in additive manufacturing management (AMM).
Employees’ change in perception when artificial intelligence integrates with human resource management: a mediating role of AI-tech trust
Meenal Arora, Amit MittalThis research explores and examines the change in perception artificial intelligence (AI) technology can bring in various human resources (HR) functions [(perception of change…
Modelling the enablers of organizational resilience: a modified total interpretive structural modeling (m-TISM) approach
Meghna Sethi, Sushil, M.P. GuptaGiven the rising complexities around organizational resilience, this study identifies and explains the critical enablers of developing organizational resilience (OR). It offers…
The dynamic interplay of knowledge management, innovation and learning capabilities in digital supply chain adoption: a mediation-moderation model
Gharib Hashem, Mohamed AboelmagedThe rapid global changes we are witnessing pose a pressing challenge that necessitates reevaluating conventional supply chain practices. Consequently, the integration of digital…
Analyzing barriers to sustainable healthcare waste disposal: a hybrid decision-making framework
Santosh Kumar, Pradeep Kumar Tarei, Vikas SwarnakarIn the recent post-pandemic era, the globe has been anxious for the sustainable disposal of healthcare waste to protect public health, protect the environment and enhance future…
Global supply chains and the social good perspective: Can blockchain come to the rescue?
Mahtab Kouhizadeh, Joseph SarkisThis viewpoint article provides insights into the potential role of blockchain technology in addressing crucial issues facing society and global supply chains. We seek to bring…
Resources and dynamic capabilities in startups
Carlos Hiroshi Usirono, Ely Laureano Paiva, Raul Beal PartykaOperating in a market of scarcity and uncertainty, the startups have stood out by contributing to changing the economy and society, a new type of management. This study analyses…
Process supply chain integration: construct development and model testing
Jessica Robinson, Peter RalstonThis research offers clarity regarding process supply chain integration through two deliverables: (1) developing six constructs (both integrative mechanisms and integrative…
F-BWM-MARCOS approach for performance evaluation of Türkiye's top 500 industrial enterprises in the pre-pandemic and pandemic era
Ahmet Ergülen, Ahmet ÇalıkThe purpose of this study is to analyze the impacts of the COVID-19 pandemic on the performance of companies using a hybrid Multi-Criteria Decision-Making (MCDM) approach…
Unraveling the role of digital leadership in developing digital dynamic capabilities for the digital transformation of firms
Najla Abdullah Albannai, Muhammad Mustafa Raziq, Mehreen Malik, Joanna Scott-Kennel, Josephine IgoeWith the emergence of the digital era, the role of digital leaders in developing digital capabilities and driving their firms towards digital transformation has gained significant…
The influence of fintech and financial knowledge on sustainable business success: exploring the mediating effect of financial accessibility in Indian
Nenavath SreenuThe present study aims to investigate the effects of sector 4.0 technologies, particularly Financial Technology (Fintech), on Sustainable Business Success (SBS) within the Indian…
Going resilient with digital transformation, human capabilities and innovation readiness: empirical evidence from the energy sector
Haya Bahyan, Mian M. Ajmal, Hussein SaberThe present study investigated organizational resilience (OR) in the United Arab Emirates (UAE’s) energy sector to identify impactful technological and human variables and assess…
Corporate sustainability and performance: a bibliometric review for two decades
Dhawal Sharad Jadhav, Subrat SarangiOver the past years, business strategies have been designed to improve ‘firms' financial and non-financial performances and achieve sustainable development, leading to corporate…
Transforming milk supply chains with blockchain: enhancing visibility and cost reduction
Vasanthraj Vasanthraj, Vidyasagar Potdar, Himanshu Agrawal, Arshinder KaurMilk is a perishable food product, one of the primary sources of nutrition. Reports worldwide indicate numerous food frauds and foodborne diseases associated with adulterated milk…
Do HR practices for employee lifecycle influence organisational outcomes equally in Asia? Evidence from the Indo-Thai food sector
Sarawut Pathomphatthaphan, Simanchala Das, Keytapark ViratThe primary purpose of this contextual study was three-fold: (1) to study the effect of HR practices on employee lifecycle (ELC) on organisational outcomes; (2) to investigate the…
Influence of supplier development on supplier satisfaction: a mediating role of buyer–supplier relationship
Manoj Hudnurkar, Suhas Suresh Ambekar, Sonali Bhattacharya, V.G. Venkatesh, Yangyan ShiThe study aims to understand the influence of supplier development (SD) activities on supplier satisfaction through the lens of social capital theory (SCT) and to understand the…
Using bibliometric analysis to determine the role of cutting-edge technologies in the development of future performance management system
Pankaj Kumar, Karuna Prakash, Anjali Dimri, Manjula Khulbe, Satish Chandra MishraPerformance management system (PMS) is a crucial element of strategic human resource practices in any organization. This research aims to provide a concise overview of how…
Emerging themes and future research directions in the cold supply chain: a bibliometric and co-citation analysis
Malleswari Karanam, Lanka Krishnanand, Vijaya Kumar Manupati, Sai Sudhakar NudurupatiThe primary goal of this review is to identify emerging themes in the cold supply chain (CSC) and their future research directions, methodologies, and theories.
Dynamic capabilities for digital transformation in an enterprise business
Cristiane Froehlich, Luísa Baggio Reinhardt, Dusan Schreiber, Luciene EberleDigital transformation is a process in which organizations use technology as an essential resource to improve performance and increase market reach and results.
Digital leadership, business model innovation and organizational change: role of leader in steering digital transformation
Mehreen Malik, Muhammad Mustafa Raziq, Naukhez Sarwar, Adeel TariqScholars and practitioners acknowledge that digital leadership can help organizations gain a competitive advantage. This article focuses on the characteristics, styles and skills…
Benchmarking nutrition facts panel label – a consumer ethics perspective using health belief model
K.M. Priya, Sivakumar AlurThis study examines how health-conscious consumers utilize nutrition facts panel labels when purchasing food products, focusing specifically on the dimension of ethical…
A composite indicator-based energy-efficiency benchmarking for residential buildings
Gyanesh Gupta, Sanjay Mathur, Jyotirmay MathurBuildings require significant energy, and meeting energy demands is becoming exceedingly challenging. Energy demand reduction goals are now prioritised as the demand is rising…
Strategic responses to uncertainty shocks and consequences: a study of sustainability-oriented exporters in an emerging country
Hoang Nguyen, Mai Thi Tuyet Nguyen, Do Binh, Lam Duc Xuan Nguyen, Hung Manh PhungThe COVID-19 pandemic has brought unprecedented challenges to businesses worldwide, compelling them to swiftly adapt their strategies to the evolving landscape. This study…
Technological integration of lean manufacturing with industry 4.0 toward lean automation: insights from the systematic review and further research directions
Praveen Saraswat, Rajeev Agrawal, Santosh B. RaneOrganizations are continually improving their practices to improve operational performance. They already employ Lean Manufacturing techniques (LM) to reduce unnecessary waste…
Characterizing the critical success factors influencing blockchain technology adoption in Indian public distribution system: an exploratory approach
C.R. Vishnu, Proshayan Chatterjee, Sai Pradyumna Maddali, Temidayo O. AkenroyeThe public distribution system (PDS) is an Indian food security system established to manage the distribution of food grains at affordable prices. As a result of the population…
Impact of innovation, entrepreneurial orientation and entrepreneurial leadership on supply chain resilience in handicraft industry: moderating role of supply chain orientation
Uma Shankar Yadav, Ravindra TripathiThe study aims to explore dynamic capabilities such as innovation, entrepreneurial leadership, absorptive capability, and the dimension of entrepreneurial orientation in the…
Understanding digital transformation challenges for online learning and teaching in higher education institutions: a review and research framework
Shalini Sahni, Sushma Verma, Rahul Pratap Singh KauravThe widespread uptake of digital technology tools for online teaching and learning reached its peak during the nationwide lockdown triggered by the COVID-19 pandemic. It…
Decision support criteria for the implementation of waste-to-energy conversion systems: a case study in Southern Brazil
Miguel Afonso Sellitto, Maria Soares de Lima, Leandro Tomasin da Silva, Nelson Kadel Jr, Maria Angela ButturiThe purpose of the article is to identify relevant criteria for decision support in the implementation of waste-to-energy (WtE)-based systems.
Investigating the role of relational factors on buyer-supplier relationship commitment to enhance firm performance through supply chain integration
Mohammed Belal UddinThis study assesses how relational factors and buyer-supplier relationship commitment (BSRC) influence supply chain integration (SCI) and firm performance in Bangladesh's apparel…
Sustainable water resource management by business organisations: empirical investigation applying stimulus-organism-response theoretical perspective
Chad Ellsworth, Vishal Arghode, Som Sekhar Bhattacharyya, David Barker, Richard SchuhmannThe purpose of this research was to study sustainable water resource management using a stimulus-organism-response (SOR) perspective.
Unlocking circular supply chain 4.0: identifying key barriers through bibliometrics and TISM-MICMAC
Areej Aftab Siddiqui, Arij Lahmar, Parul Singh, Kashika Arora, Ashutosh Samadhiya, Anil KumarThis paper examines the dynamic interplay between Circular Economy (CE) and Supply Chain (SC). Further, this paper develops a framework indicating the transition from conventional…
Factors impacting Indian healthcare supply chain performance and influence in the public and private sector: the mediating role of blockchain technology adoption
Sarthak Dhingra, Rakesh Raut, Mukesh Kumar, B. Koteswara Rao NaikThis study aims to identify several perspectives that affect the adoption of blockchain technology in India (BCTA) and evaluate their impact. To study the sector’s influence on…
Does social currency influence social media usage and brand experience: an empirical analysis
Yog Mishra, Anurag SinghLoading the work on social capital theory, we have tried to check the influence of social currency (SC) on social media usage (SMU) and its subsequent impact on the brand…
Exploring temporal dependencies among country-level logistics performance indicators
Abroon Qazi, M.K.S. Al-Mhdawi, Mecit Can Emre SimseklerThe Logistics Performance Index (LPI), published by the World Bank, is a key measure of national-level logistics performance. It comprises six indicators: customs, infrastructure…
A literature-based view on technology transfer and culture
Lillian Do Nascimento Gambi, Koenraad DebackereThe purpose of this paper is to examine the evolution of the literature on technology transfer and culture, identifying the main contents of the current body of knowledge…
Risks and financial performance of Indian banks: a cursory look at the COVID-19 period
Anju Goswami, Pooja MalikThe novel coronavirus (COVID-19) has caused financial stress and limited their lending agility, resulting in more non-performing loans (NPLs) and lower performance during the II…
The future of healthcare: green transformational leadership and GHRM’s role in sustainable performance
Jiang Luo, Syed Imran Zaman, Sobia Jamil, Sharfuddin Ahmed KhanOrganizations have increasingly been compelled to engage in ecological businesses in recent decades, necessitating identifying environmental practices contributing to enhanced…
Navigating the change: a case study of the textile industry on digital leadership, digital transformation and innovative business models
Mehreen Malik, Muhammad Mustafa Raziq, Naukhez Sarwar, Madiha GoharWe explore the skills required for digital leadership for reshaping existing business models toward digital models. Digital leadership is pivotal in gaining a competitive…
A systematic review of business models in healthcare: research directions for emerging and developed economies
Sunil Kumar Yadav, Shiwangi Singh, Santosh Kumar PrustyBusiness models (BMs) are becoming increasingly crucial for value creation in the healthcare sector. The study explores the conceptualization and application of BM concepts within…
Modeling barriers to adoption of digitization in supply chains using FTOPSIS and its impact on sustainability TBL
Santosh B. Rane, Gayatri J. Abhyankar, Milind Shrikant Kirkire, Rajeev AgrawalThis article aims at - exploring and prioritizing the barriers to adoption of digitization in supply chains (SCs), categorizing them into sustainability triple bottom line (STBL…
Effect of lean-green practice and green human resource on supply chain performance: a resource-based view
Atul Kumar Sahu, Mahak Sharma, Rakesh Raut, Vidyadhar V. Gedam, Nishant Agrawal, Pragati PriyadarshineeThe study examined a wide range of proactive supply chain practices to demonstrate a cross-linkage among them and to understand their effects on both practitioners of previous…
Exploring the impact of green supply chain strategies and sustainable practices on circular supply chains
Rohit Kumar SinghThe study attempts to explore the effectiveness of green supply chain strategies (GSCS) and sustainable practices (SP) in achieving a circular supply chain (CSC) within a…
Set up a supply chain observatory through the comparison of multi-criteria parsimonious methods
Maria Angela Butturi, Francesco Lolli, Rita GamberiniThis study presents the development of a supply chain (SC) observatory, which is a benchmarking solution to support companies within the same industry in understanding their…
Forging a sustainable path: improving India’s (Bharat’s) coal mining operations for a better tomorrow
Hasanuzzaman, Kaustov Chakraborty, Surajit BagSustainability is a major challenge for India’s (Bharat’s) coal mining industry. The government has prioritized sustainable growth in the coal mining industry. It is putting forth…
Factors influencing behavioural intention to avail omnichannel service among Gen Y consumers
Ruchi Mishra, Rajesh Kumar Singh, Justin PaulThis paper aims to explore the factors influencing the behavioural intention of Gen Y consumers to avail omnichannel service and to identify the relative influence of predictors…
Global supply chains security: a comparative analysis of emerging threats and traceability solutions
Betul Gokkaya, Erisa Karafili, Leonardo Aniello, Basel HalakThe purpose of this study is to increase awareness of current supply chain (SC) security-related issues by providing an extensive analysis of existing SC security solutions and…
Risk analysis of electrical power grids in India using best-worst method and grey causal modelling
Dhobale Yash, R. RajeshThe study aims to identify the possible risk factors for electricity grids operational disruptions and to determine the most critical and influential risk indicators.
Integrated Lean Six Sigma and Kotter change management framework for emergency healthcare services in Saudi Arabia
Ali Al Owad, Neeraj Yadav, Vimal Kumar, Vikas Swarnakar, K. Jayakrishna, Salah Haridy, Vishwas YadavLean Six Sigma (LSS) implementation follows a structured approach called define-measure-analyze-improve-control (DMAIC). Earlier research about its application in emergency…
Sustainability drivers of fast-moving consumer goods supply chains: a multi-method study
Anupama Prashar, Vijaya Sunder M.This study responds to the calls from the literature on identifying interactions among the sustainable supply chain management (SSCM) drivers, which influence focal firms’ SSCM…
Industry 5.0 and sustainable manufacturing: a systematic literature review
Ganesh Bhoju Narkhede, Bhavesh Nandanram Pasi, Neela Rajhans, Atul KulkarniIndustry 5.0 (I5.0) is eventually set to supersede Industry 4.0 (I4.0), despite the fact that I4.0 continues to gain ground in emerging nations like India. Now India is aspiring…
Identifying and prioritizing factors influencing the social insurance contribution of unorganized workers
Bighnesh Dash Mohapatra, Chandan Kumar Sahoo, Avinash ChopraThe purpose of this study is to explore and prioritize the factors that determine the social insurance contribution of unorganized workers.
Modeling resilient functions in perishable food supply chains: transition for sustainable food system development
Yash Daultani, Ashish Dwivedi, Saurabh Pratap, Akshay SharmaNatural disasters cause serious operational risks and disruptions, which further impact the food supply in and around the disaster-impacted area. Resilient functions in the supply…
Investigating and modeling the circular economy enablers in product development process: net zero as a moderator
Dattatraya Balasaheb Sabale, Mahender Singh Kaswan, Rajeev Rathi, Vishwas YadavIn the current era, the focus on circular economy (CE) has gained substantial momentum among the research communities across the manufacturing world. It has become the need of the…
Last-mile distribution and commodity availability, security and access: the moderating role of supply chain integration
Samuel Adusei, Dorcas Nuertey, Emmanuel PokuThis study investigated the relationship between last-mile distribution or delivery (LMD) and commodity access through the mediating role of commodity availability and commodity…
Benchmarking design-thinking as a tool for education: a systematic review and future research agenda
Arushi Bathla, Ginni Chawla, Ashish GuptaDesign-thinking (DT) in education has attracted significant interest from practitioners and academics, as it proffers new-age thinking to transform learning processes. This paper…
Touchstones for the development of an inclusive approach for ecotourism as a service industry
Anupam Saxena, Sugandha Shanker, Deepa Sethi, Manisha Seth, Anurag SaxenaThis study was conducted to analyse the socio-ecological problems faced by the Suhelwa Wildlife Sanctuary and understand its potential and challenges for developing ecotourism…
Identification and prioritization of barriers to Industry 4.0 adoption in the context of food and beverage industries of Bangladesh
Mustafizur Rahman, Md. Enjamamul Haque Emon, Mehedi Hasan Antor, Sifat Ajmeer Haque, Subrata TalapatraThe purpose of the research is to recognize and rank the barriers preventing Industry 4.0 (I4.0) adoption in Bangladesh’s food and beverage industries. It aims to highlight the…
Fuzzy causal model of enterprise flexibility dimensions using Fermatean Fuzzy DEMATEL: a case study of Indian pharmaceutical industry
Mohammad Akhtar, Mohammad AsimTo develop a fuzzy causal model of enterprise flexibility dimensions in a case study of Indian pharmaceutical industry.
Exploring the role of workforce agility on digital transformation: a systematic literature review
Ashutosh Muduli, Anuva ChoudhurySuccessful digital transformation requires a change in organisational structures, processes, capabilities and competencies. Digital transformation research is more influenced by…
Explicating the mapping between big data and knowledge management: a systematic literature review and future directions
Anil Kumar Goswami, Anamika Sinha, Meghna Goswami, Prashant KumarThis study aims to extend and explore patterns and trends of research in the linkage of big data and knowledge management (KM) by identifying growth in terms of numbers of papers…
Identifying disruptions by COVID-19 and devising strategies to build robust supply chain – a case study illustration of India's energy storage sector
Shikha Singh, Sameer Kumar, Adarsh KumarThe outset of the COVID-19 pandemic caused disruptions of all forms in the supply chain globally for almost two and a half years. This study identifies various challenges in the…
Mapping the knowledge structure of artificial neural network research in the stock market: a bibliometric analysis and future research pathways
Manpreet Kaur, Amit Kumar, Anil Kumar MittalIn past decades, artificial neural network (ANN) models have revolutionised various stock market operations due to their superior ability to deal with nonlinear data and garnered…
Competitive strategy and organizational performance: a systematic literature review
Abdulkader Zairbani, Senthil Kumar Jaya PrakashThe purpose of this paper is to provide an organizing lens for viewing the distinct contributions to knowledge production from those research communities addressing the impact of…
Emergent leadership in agile software development teams: leader identification through network analysis and aggregation approaches
Marya Tabassum, Muhammad Mustafa Raziq, Naukhez SarwarAgile project teams are self-managing and self-organizing teams, and these two characteristics are pivotal attributes of emergent leadership. Emergent leadership is thus common in…
Impact of IT governance mechanisms on IT-enabled dynamic capabilities to achieve firm performance: role of moderators
Aboobucker Ilmudeen, Alaa A. QaffasAlthough information technology (IT) governance and IT capability have been extensively examined, the impact of IT governance mechanisms on IT-enabled dynamic capability (ITDC…
The mediating role of perceived competitive advantage on the relationships between green supply chain management practices and operational performance: evidence from Bangladeshi manufacturing firms
Mohitul Ameen Ahmed Mustafi, Ya-Juan Dong, Md Sajjad HosainEffective green supply chain management (GSCM) has become a potentially valuable tool of securing competitive advantage and improving operational performance (OP) as competition…
Fostering sustainability performance in the Malaysian manufacturing companies: the role of green technology innovation and innovation capabilities
Bilal Mukhtar, Muhammad Kashif Shad, Fong Woon LaiThe purpose of this study is to examine the influence of green technology innovation on sustainability performance with the moderating effect of innovation capabilities in the…
Unveiling the coopetition pathway: the stakeholder influence in the specialty coffee market
Rodrigo Natal Duarte, Elisa Reis Guimarães, Maurício Ribeiro do Valle, Simone Vasconcelos Ribeiro GalinaThis study aimed to understand coopetition in the context of Brazilian specialty coffee grower Small and medium enterprises (SMEs), based on the need to differentiate the beans in…
Implementation of lean principles in the yarn manufacturing industry: a system dynamics approach
M.S. Narassima, V. Aashrith, C. Aldo Ronald, S.P. Anbuudayasankar, M. ThenarasuThe textile industry contributes 2 and 3% to the global and Indian Gross Domestic Product (GDP), respectively. India supplies a quarter of global cotton yarn. Yet, most yarn…
Complex interplay of R&D, advertising and exports in USA manufacturing firms: differential effects of capabilities
He-Boong Kwon, Jooh Lee, Ian BrennanThis study aims to explore the dynamic interplay of key resources (i.e. research and development (R&D), advertising and exports) in affecting the performance of USA manufacturing…
A bibliometric analysis on factors influencing green consumer behaviour – research issues and future directions
Shalini Reddy Naini, M. Ravindar ReddyThis paper aims to present a summary of the green consumer behaviour (GCB) research conducted during the 2001–2021 period using the bibliometric analysis and to carry out a…
Managing tourism and hospitality industry during pandemic: analysis of challenges and strategies for survival
Srikant Gupta, Pooja S. Kushwaha, Usha Badhera, Rajesh Kumar SinghThis study aims to explore the challenges faced by the tourism and hospitality industry following the COVID-19 pandemic and to propose effective strategies for recovery and…
Do private and public sector banks respond to ESG in the same way? Some evidences from India
Megha Jaiwani, Santosh GopalkrishnanThe banking industry faces increasing scrutiny from stakeholders regarding its environmental and social impacts, given its crucial role in fostering economic growth. Banks have…
Benchmarking for organisational competitiveness: a resource-based view perspective
Gunjan Malhotra, Gunjan Dandotiya, Shipra Shaiwalini, Adnan Khan, Shreya HomechaudhuriThe paper tries to investigate the impact of applications of the resource-based view (RBV) theory in the management field to improve the firm’s profitability. Global firms are…
Industry 4.0 and supply chain sustainability: benchmarking enablers to build reliable supply chain
Ajay Kumar Pandey, Saurabh Pratap, Ashish Dwivedi, Sharfuddin Ahmed KhanThe existing literature reflects that the connection between enablers of Industry 4.0 (I4.0), Supply Chain (SC) sustainability and reliability is understudied. To cover this gap…
The impact of customer pressures and government regulations on the implementation of socio-environmental practices in organic certification in the Amazon region
Cyntia Meireles Martins, Susana Carla Farias Pereira, Marcia Regina Santiago Scarpin, Maciel M. Queiroz, Mariana da Silva CavalcanteThis research analyses the impact of customers and government regulations on the implementation of socio-environmental practices in certifying organic agricultural products. It…
Consumers’ intention to purchase renting products: role of consumer minimalism, environmental consciousness and consumer scepticism
Gunjan Malhotra, Navneet FatehpuriaThis paper examines the understanding of various factors that influence consumer purchase intentions of renting products as a result of growth in the sharing economy. In addition…
Restorative supply chain practices in a circular economy and supply chain sustainability performance: the moderating effect of the perceived professional status of supply chain managers
Surajit BagThe objective of this study is to investigate the impact of restorative supply chain practices on sustainability performance in a circular economy (CE). The moderating effect of…
Improving changeover techniques in apparel manufacturing through single minute exchange of die: implications for benchmarking
Syed Mithun Ali, Muhammad Najmul Haque, Md. Rayhan Sarker, Jayakrishna Kandasamy, Ilias VlachosBangladesh's ready-made garment (RMG) industry plays a vital role in the economic growth of this country. As the global trend in the fashion market has introduced a high-mix…
A systematic literature review of technological developments and challenges for inland waterways freight transport in intermodal supply chain management
Shekwoyemi Gbako, Dimitrios Paraskevadakis, Jun Ren, Jin Wang, Zoran RadmilovicInland shipping has been extensively recognised as a sustainable, efficient and good alternative to rail and road modes of transportation. In recent years, various authorities and…
Supply chain management maturity and business models: scientific mapping using SciMAT
Lúcio Flavio Vasconcelos, Tiago F.A.C. Sigahi, Jefferson de Souza Pinto, Izabela Simon Rampasso, Rosley AnholonOrganizations and markets are constantly developing and changing, impacting how organizations create value and manage supply chains. This paper aims to identify the motor themes…
Do corporate social responsibility drive sustainable purchase intention? An empirical study in emerging economy
Thanh Tiep Le, Tien Le Thi Cam, Nhan Nguyen Thi, Vi Le Ngoc PhuongThe purpose of the research is to investigate whether corporate social responsibility awareness (pCSR), environmental concerns (EC) and consumer environmental knowledge (CK) will…
Are stock buybacks in hospitality firms associated with outstanding executive stock options?
Raghavan Iyengar, Barry ShusterOutstanding unexercised stock options can motivate managers to engage in actions that increase the value of their company’s stock, including buying back their firm’s stock. The…
Opportunity vs necessity motives: an analysis of the factors affecting early-stage entrepreneurial activities in India
Jabir AliThis paper aims at measuring the factors affecting early-stage entrepreneurial activity by opportunity vs necessity motives in India using theory of planned behaviour.
Harnessing interestingness in supply chain management research: an empirical investigation and research agenda
Jamal El Baz, Fedwa Jebli, Andreas Gissel, Kent GourdinThe concept of interestingness has been investigated in several management disciplines but studies mobilizing such concept in supply chain management (SCM) to develop strategies…
Analyzing the efficiency of intellectual capital: a new approach based on DEA-MPI technology
Ahmed Mohamed Habib, Nahia MouradThis study develops a robust model to measure intellectual capital efficiency (ICE). It also analyzes ICE across Gulf companies, sectors and countries.
Deglobalization: a systematic enquiry using 5 Ws and 1 H framework
Shamita Garg, Sushil SushilThe world is on the verge of entering the deglobalization age, and industrialized economies have ushered it in. However, there is still a scarcity of comprehensive and rigorous…
The importance of warehouses in logistics outsourcing: benchmarking the perspectives of 3PL providers and shippers
Martina Baglio, Claudia Colicchia, Alessandro Creazza, Fabrizio DallariAn ever-increasing number of companies outsource logistics activities to third-party logistics (3PL) providers to beat the competition. From the buyer's (shippers') perspective…
The high of higher education: interactivity its influence and effectiveness on virtual communities
Kajal Srivastava, Masood H. Siddiqui, Rahul Pratap Singh Kaurav, Sumit Narula, Ruturaj BaberAmidst the COVID-19 pandemic, education has shifted to online teaching and learning. Interactivity is a crucial tool used to make online education effective. This study…
Workforce agility, organizational identity and solidarity as antecedents of innovative work behaviour – an examination using structural equation modelling
Abdulaziz AlAbood, Sulphey Manakkattil MohammedIsmailThe purpose of the study was to identify the inter-relationship of certain antecedents of innovative work behaviour (IWB). The antecedents identified for the study were workplace…
E-waste supply chain risk management: a framework considering omnichannel and circular economy
Pedro Senna, Lino Guimarães Marujo, Ana Carla de Souza Gomes dos Santos, Amanda Chousa Ferreira, Luís Alfredo Aragão da SilvaIn the last few years, environmental issues have become a matter of survival. In this sense, e-waste management is among the major problems since it may be a way of mitigating…
Unveiling the path to sustainability: two decades of knowledge management in sustainable supply chain – a scientometric analysis and visualization journey
Mohamed Aboelmaged, Saadat M. Alhashmi, Gharib Hashem, Mohamed Battour, Ifzal Ahmad, Imran AliThe literature on knowledge management in sustainable supply chain (KMSSC) has witnessed significant growth in the past two decades. However, a scientometric review that…
Unveiling metaverse potential in supply chain management and overcoming implementation challenges: an empirical study
Surajit Bag, Muhammad Sabbir Rahman, Gautam Srivastava, Santosh Kumar ShrivastavThe metaverse is a virtual world where users can communicate with each other in a computer-generated environment. The use of metaverse technology has the potential to…
Modelling the interrelationships of critical success factors of humanitarian supply chain: an intuitionistic fuzzy DEMATEL approach
Sangita Choudhary, Tapan Kumar Panda, Abhishek BehlAmid increasing frequency of disaster across the globe, humanitarian supply chain (HSC) has gained significant attention in recent times. This work aims to contribute towards…
An environmental-based perspective framework: integrating IoT technology into a sustainable automotive supply chain
Asmae El Jaouhari, Jabir Arif, Ashutosh Samadhiya, Anil Kumar, Jose Arturo Garza-ReyesOver the next decade, humanity is going to face big environmental problems, and considering these serious issues, businesses are adopting environmentally responsible practices. To…
CEO education and corporate social performance: moderation effects of CEO characteristics and firm's governance quality
Ranjan DasGupta, Rajesh PathakThe authors examine if CEO education level and quality impacts firm's corporate social performance (CSP). Additionally, the authors investigate whether other CEO characteristics…
Smart HRM 4.0 practices for organizational performance: the role of dynamic capabilities
Rajasshrie Pillai, Kailash B.L. SrivastavaThe study explores the factors affecting the use of smart human resource management 4.0 (SHRM 4.0) practices and its effect on dynamic capabilities and, consequently, on…
The moderating effect of environmental performance on the relationship between sustainability assurance quality and firm value: a simultaneous equations approach
Hanene Kheireddine, Isabelle Lacombe, Anis JarbouiThis study elucidates the interactive relationship of sustainability assurance (SA) quality with corporate environmental sustainability performance (CESP) and firm value and…
The role of green strategic alliances and their impact on green organizational identity and sustainability
Beatriz Lopes Cancela, Arnaldo Coelho, Maria Elisabete NevesThis study aims to investigate the role of green strategic alliances (GSAs) in fostering a green shared vision (GSVis) and green shared value (GSV) and their impact on green…
Examining the relationships between big data analytics capability, entrepreneurial orientation and sustainable supply chain performance: moderating role of trust
Syed Awais Ahmad Tipu, Kamel FantazyUsing a dynamic capability view, this study examined the relationships between big data analytics capability (BDAC), entrepreneurial orientation (EO) and sustainable supply chain…
A conceptual framework of barriers to data science implementation: a practitioners' guideline
Rajesh Chidananda Reddy, Debasisha Mishra, D.P. Goyal, Nripendra P. RanaThe study explores the potential barriers to data science (DS) implementation in organizations and identifies the key barriers. The identified barriers were explored for their…
A systematic approach to analyzing the enablers of post-pandemic supply chain resilience in an emerging economy: a fuzzy AHP approach
Abdul Rehman ShaikhThis study aims to identify the enablers of supply chain resilience (SCR) through a literature review and expert panel input in the context of Pakistan and the post-pandemic era…
Finding the sweet spot in Industry 4.0 transformation: an exploration of the drivers, challenges and readiness of the Thai sugar industry
Panitas Sureeyatanapas, Danai Pancharoen, Khwantri SaengprachatanarugIndustry 4.0 is recognised as a competitive strategy that helps implementers optimise their value chain. However, its adoption poses several challenges. This study investigates…
A novel strategy segmentation methodology integrating Kraljic portfolio matrix and supplier relationship model: a case study from machinery industry
Ahmet Selcuk Yalcin, Huseyin Selcuk Kilic, Emre CevikcanThe purpose of this article is to develop a new model called strategy segmentation methodology (SSM) by combining the Kraljic portfolio matrix (KPM) and the supplier relationship…
Role of bigdata analytics in improving drivers of omni-channel retailing for improving logistics experience
Ruchi Mishra, Hemlata Gangwar, Saumyaranjan SahooThe objective of this research is to evaluate and rank the factors influencing omnichannel (OC) logistics, while also investigating the significant impact of big data analytics in…
ISSN:
1463-5771e-ISSN:
1758-4094ISSN-L:
1463-5771Renamed from:
Benchmarking for Quality Management & TechnologyOnline date, start – end:
1999Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof. Angappa Gunasekaran
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