Benchmarking: An International Journal: Volume 24 Issue 3

Conquering in emerging markets: critical success factors to enhance supply chain performance

Vimal Kumar, Pratima Verma, R.R.K. Sharma, Ahmad Faraz Khan

In the context of emerging economies, the purpose of this paper is to seek the critical success factors (CSFs) of supply chain and identify their relationships to enhance the…

The effect of supply chain integration on technical innovation in Jordan: The mediating role of knowledge management

Heba Fawzi Ayoub, Ayman Bahjat Abdallah, Taghreed S. Suifan

The purpose of this paper is to investigate the effect of supply chain integration (SCI) in terms of supplier integration, customer integration, and internal integration on…

Benchmarking towards excellence in higher education

Konstantina Tasopoulou, George Tsiotras

The purpose of this paper is to investigate the extent to which higher education institutions can benefit from the implementation of benchmarking practices. Thus, the aim of this…

Coordination and responsiveness issues in SME supply chains: a review

Ravinder Kumar, Rajesh Kumar Singh

Globalization and liberalization of the world economy have leveled the field for all competitors across the globe. To face global competition successfully, SMEs have to break…

A hybrid grey based artificial neural network and C&R tree for project portfolio selection

Farshad Faezy Razi, Seyed Hooman Shariat

The purpose of this paper is twofold: the selection of project portfolios through hybrid artificial neural network algorithms, feature selection based on grey relational analysis…

Benchmarking model for management education in India: A total interpretive structural modeling approach

Swati Yeravdekar, Abhishek Behl

Management education has assumed phenomenal prominence in India in recent years, with branding being a prime factor used as a yardstick, rather a benchmark or point of reference…

The effect of trust with suppliers on hospital supply chain performance: The mediating role of supplier integration

Ayman Bahjat Abdallah, Mais Issam Abdullah, Firas Izzat Mahmoud Saleh

The purpose of this paper is to investigate the effect of trust with suppliers on hospital-supplier integration (SI) and hospital supply chain (SC) performance. Additionally, the…

The excellence quest: a study of business excellence award-winning organizations in UAE

Flevy Lasrado, Christopher Uzbeck

Organizations worldwide use national quality awards for improving organizational excellence. The United Arab Emirates (UAE) launched its business excellence awards for the private…

Healthcare waste disposal strategy selection using grey-AHP approach

Vikas Thakur, A. Ramesh

Nowadays healthcare waste (HCW) has become a big challenge for the hospital management, especially, in developing countries like India. Like other developing countries, Indian…

Benchmarking of best practices: an overview of the academic literature

Vinicius Ferreira de Castro, Enzo Morosini Frazzon

The purpose of this paper is to overview the academic literature on benchmarking of best practices tracking the most important articles and understanding the similarity between…

The emergence and evolution of benchmarking: a management fashion perspective

Dag Øivind Madsen, Kåre Slåtten, Daniel Johanson

The purpose of this paper is to make a contribution to the benchmarking literature by examining the historical emergence and evolution of benchmarking using the management fashion…

Measuring efficiency drivers and productive slacks in UK auditing firms

Peter Wanke, Carlos Barros, Md. Abul Kalam Azad

The purpose of this paper is to measure the efficiency and the productive slacks of a sample of major UK auditing firms between 2005 and 2012.