Benchmarking: An International Journal: Volume 28 Issue 2

Product deletion and supply chain repercussions: risk management using FMEA

Qingyun Zhu, Seyedehfatemeh Golrizgashti, Joseph Sarkis

Product portfolio management is a strategic concern. Product portfolio management includes decisions associated with adding new products, maintaining existing products and…

Utilizing emotion scores for improving classifier performance for predicting customer's intended ratings from social media posts

Arghya Ray, Pradip Kumar Bala, Rashmi Jain

Social media channels provide an avenue for expressing views about different services/products. However, unlike merchandise/company websites (where users can post both reviews and…

Supply chain management 4.0: a literature review and research framework

Kamar Zekhnini, Anass Cherrafi, Imane Bouhaddou, Youssef Benghabrit, Jose Arturo Garza-Reyes

This article presents a review of the existing state-of-the-art literature concerning Supply Chain Management 4.0 (SCM 4.0) and identifies and evaluates the relationship between…

Eco product development combining eco design and life cycle assessment

Ana Jamile Damasceno Barbosa, Vitor Hugo de Paiva Santos, Priscilla Cavalcante de Araújo, Felipe Lucas de Medeiros, Letícia Yasmin da Silva Otaviano

The paper aims to propose the development of an eco product to replace the traditional cotton swab that meets the expected needs, besides having a bias based on sustainability and…

Orchestrating internal and external resources to achieve agility and performance: the centrality of market orientation

Randy Kurniawan, Adler Haymans Manurung, Mohammad Hamsal, Wibowo Kosasih

This study examines the collaborative impact of networking capability and balanced agile project management (APM) on firm performance through the mediating role of market…

Benchmarking health-care supply chain by implementing Industry 4.0: a fuzzy-AHP-DEMATEL approach

Md Kamal Hossain, Vikas Thakur

With the rising needs of health-care (HC) services during the health outbreaks, it is essential to upgrade the existing HC delivery infrastructure. The study aims to prioritize…

A dynamic relationship between crude oil price and Indian equity market: an empirical study with special reference to Indian benchmark index Sensex

Nikhil Yadav, Priyanka Tandon, Ravindra Tripathi, Rajesh Kumar Shastri

The purpose of the study is to investigate the long-run and short-run dynamic relationship between crude oil prices and the movement of Sensex for the period of 2000–2018.

An integrated TOPSIS-MOORA-based performance evaluation methodology for the key service providers in sharing economy: case of Airbnb superhosts

Adrija Majumdar, Arnab Adhikari

In the context of sharing economy, the superhost program of Airbnb emerges as a phenomenal success story that has transformed the tourism industry and garnered humongous…

Eco-innovation and the circular economy in the automotive industry

Gonzalo Maldonado-Guzmán, Jose Arturo Garza-Reyes, Yesenia Pinzón-Castro

Circular economy is emerging as a new sustainability paradigm. Similarly, eco-innovation is being recognized as one of the most important mechanisms that allow the transition from…

Countering effects of technostress on productivity: moderating role of proactive personality

Vivek Tiwari

Too much reliance on information technology has given rise to technostress, which may impact the productivity of an individual. In case this is true, does it impact everyone…

Barriers to integrating building information modelling (BIM) and lean construction practices on construction mega-projects: a Delphi study

Martin Evans, Peter Farrell

The construction industry encounters substantial challenges in its evolution towards sustainable development and in the adoption of building information modelling (BIM) technology…

Environmental performance in manufacturing companies: a benchmarking study

Mariana Trujillo-Gallego, William Sarache, Miguel Afonso Sellitto

This study aims to explore manufacturing companies' environmental performance with the green supply chain management (GSCM) approach, taking into account company size, geographic…

Prioritization of important factors towards the status of industry 4.0 implementation utilizing AHP and ANP techniques

Dheeraj Nimawat, B.D. Gidwani

The purpose of the paper is to visualize the priorities of important factors towards the status of Industry 4.0 implementation in Indian manufacturing industries by utilizing the…

The model of evidence-based benchmarking: a more robust approach to benchmarking

Konrad Kulikowski

This conceptual paper aims to propose the evidence-based benchmarking model that bridges standard benchmarking practices with evidence-based management (EBMgt) principles and…

Lean-green performance management in Indian SMEs: a novel perspective using the best-worst method approach

Shaad Ahmad, Ahmad Abdullah, Faisal Talib

In a globalized environment, small and medium enterprises (SMEs) are facing formidable challenges. Not only do they have to keep up their profitability, but there is also a…