Benchmarking: An International Journal: Volume 29 Issue 3

An analysis of the effects of stakeholders management on IT project risks using Delphi and design of experiments methods

Letícia Barbosa Gomes Figueiredo Filho, Marina Bouzon, Diego de Castro Fettermann

This study aims to evaluate how stakeholders affect project risks by analyzing the connection between stakeholder management and risk management in the information technology (IT…

Evaluation of supply chain resilience index: a graph theory based approach

Nishtha Agarwal, Nitin Seth, Ashish Agarwal

The present study aims at developing a model to quantify supply chain resilience as a single numerical value. The numerical value is called resilience index that measures the…

Modelling enablers of efficiency and sustainability of healthcare: a m-TISM approach

Rahul Sindhwani, Rajender Kumar, Abhishek Behl, Punj Lata Singh, Anil Kumar, Tanmay Gupta

It would not be an exaggeration to say that healthcare is the most crucial one in today's perspective. The healthcare sector, in general, is engaged in working on various…

Optimization of a two-echelon supply chain with random demand and random defect rate under strict carbon cap policy

Arindam Ghosh

The yield of defective items and emissions of greenhouse gases in supply chains are areas of concern. Organizations try to reduce the yield defective items and emissions. In this…

Impact of overconfidence bias in stock trading approach: a study of high net worth individual (HNI) stock investors in India

Shiba Prasad Parhi, Manas Kumar Pal

The purpose of the study is to check whether Indian high net worth individual (HNI) investors are suffering from overconfidence bias in personal life and in-stock investment…

Benchmarking absorptive capacity for sustainability: a study of Indian firms

Kumar Verma Bhupendra, Shirish Sangle

The paper aims to explore the attributes and systemic characteristics of absorptive capacity in sustainability oriented firms in India. Such understanding shall pave a way to…

Toward enhanced excellence in Brazilian investment firms: the role of investors' personality assessment tools

Adriana Frantz, Rodolfo Leandro de Faria Olivo, George André Willrich Sales, Fabiana Silva

This research aims to investigate how personality, identified through the psychological type, can contribute to a more robust process of identifying the investor's profile. The…

Productivity growth, catching-up and technology innovation in microfinance institutions in India: evidence using a bootstrap Malmquist Index approach

Asif Khan, Rachita Gulati

This paper aims to examine the total factor productivity (TFP) change and its components: efficiency change and technical change in microfinance institutions (MFIs) in India…

A scale for measuring organizational risk management maturity in the supply chain

Scott Dellana, William J. Rowe, Ying Liao

The purpose of this research is to develop a validated general measure of supply chain risk management maturity (SCRMM) to assess organizational risk management maturity in the…

Analysis of the interrelationships between enablers and results in King Abdullah II award for excellence model

Ibrahim Rawabdeh, Mazen Arafah, Mohannad Mousa Mustafa

This study aims to validate the KAIIAE model in the public sector and analyse the interrelationships between Enablers and Results in the King Abdullah II Award for Excellence…

A stochastic fuzzy multi-criteria group decision-making for sustainable vendor selection in Indian petroleum refining sector

Mohammad Akhtar, Md Tanweer Ahmad

This paper aims to select key criteria for sustainable vendor assessment and spare-parts supplies in the Indian petroleum refining sector using stochastic fuzzy technique for…

Does personality affect the individual's perceptions of organizational justice? The mediating role of organizational politics

Arun Aggarwal, Kamrunnisha Nobi, Amit Mittal, Sanjay Rastogi

The personality of an individual plays a vital role in the way an individual perceives organizational politics and justice in the workplace. However, there is meager research on…

Investigating the role of electric vehicle knowledge in consumer adoption: evidence from an emerging market

Deepak Jaiswal, Rishi Kant, Pankaj Kumar Singh, Rambalak Yadav

The use of electric vehicles has received popularity as alternative fuel vehicles to reduce greenhouse gas emissions and energy cost, which are expected to perform a crucial role…

Analysis of operational and financial performance of ports: an integrated fuzzy DEMATEL-TOPSIS approach

C. Gayathri, V. Kamala, M.S. Gajanand, S. Yamini

Ports handle a significant portion of international cargo, so the performance of ports plays a major role in the economic development of a country. This paper aims to study how…