Table of contents
An AHP approach in benchmarking logistics performance of the postal industry
Felix T.S. Chan, H.K. Chan, Henry C.W. Lau, Ralph W.L. IpTo develop a new benchmarking process for continuous improvement against the market leader, and report a case study in the postal industry by employing the proposed benchmarking…
3470
Achieving internal process benchmarking: guidance from BASF
Mario Binder, Ben Clegg, Wolfgang Egel‐HessThe purpose of the work discussed in this paper is to understand, analyse and benchmark the “Packing and Filling” processes within BASF. A benchmarking project is described in…
3323
Benchmarking of project planning and success in selected industries
Ofer Zwikael, Shlomo GlobersonTo identify the industry in which projects are best planned and executed and use it as a benchmark for improving project planning in other industries.
9371
Linking strategy into operational management: A survey of BSC implementation in Finnish energy sector
Harri Haapasalo, Kari Ingalsuo, Timo LenkkeriThe purpose of this paper is to find a means of connecting strategic management and operative performance measurement.
4362
ISSN:
1463-5771e-ISSN:
1758-4094ISSN-L:
1463-5771Renamed from:
Benchmarking for Quality Management & TechnologyOnline date, start – end:
1999Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof. Angappa Gunasekaran