Benchmarking: An International Journal: Volume 25 Issue 5

Dynamic benchmarking issues in emerging markets: building relevant theories and examining evolving practices

Paul Hong, Mingu Kang, Yue Zhang

Technological change, information processing and supply chain integration: A conceptual model

Roman Bartnik, Youngwon Park

Technologies change quickly in the automotive industry. This can provide opportunities to firms from emerging economies who try to enter the world stage of automotive production…

Cluster strategy and supply chain management: The road to competitiveness for emerging economies

Amir Ikram, Qin Su, Muhammad Fiaz, Ramiz Ur Rehman

The purpose of this paper is to highlight the characteristic role of specialized markets and traders in the internationalization of emerging economies by examining the linkages…

Linking continuous improvement to manufacturing performance

Shumpei Iwao, Mihail Marinov

The purpose of this paper is to examine factors that inhibit and facilitate the contribution of continuous improvement activities to advance performance in “lean” factories.

Effects of corporate sustainability practices on performance: the case of the MENA region

Raed El-Khalil, Abdul-Nasser El-Kassar

Sustainability focuses on the effect of present actions on societies, environments and ecosystems of the future. The purpose of this paper is to discover to what extent the MENA…

Effects of ethical leadership and formal control systems on employee opportunistic behavior in China

Changsuk Ko, Mark H. Haney, Gukseong Lee

The purpose of this paper is to explore how ethical leadership and formal control systems influence employee opportunistic behavior.

Identification, analysis and treatment of risks in the introduction of new technologies by start-ups

Pedro Marins Freire Teberga, Fábio Lotti Oliva

Innovation, digital solutions and scalability are some of the integral distinctive elements of start-ups. Due to these factors, the management of risks for businesses of this…

Developing and validating lean manufacturing constructs: an SEM approach

Gusman Nawanir, Kong Teong Lim, Siti Norezam Othman, A.Q. Adeleke

The purpose of this paper is to provide valid and reliable constructs for lean manufacturing (LM) for assessing its implementation level in order to target areas of improvement.

Impact of organizational culture on quality management practices: an empirical investigation

Vishal Singh Patyal, Maddulety Koilakuntla

The purpose of this paper is to empirically examine the organizational culture (OC) of the competing values framework (CVF) on quality management (QM) practices. Specifically, it…

Influence of bank’s corporate social responsibility (CSR) initiatives on consumer attitude and satisfaction in India

Ratna Achuta Paluri, Saloni Mehra

Research on corporate social responsibility (CSR) activities and consumer perception of CSR activities is increasing over the recent past. The purpose of this paper is to gain an…

Reverse logistics: Improvements and benefits when shifting parts exchanging process in a household appliance organization

Emerson D. Pacheco, Flávio I. Kubota, Eduardo K. Yamakawa, Edson P. Paladini, Lucila M.S. Campos, Paulo A. Cauchick-Miguel

Increased competition and access to information are forcing companies to provide quality to their products and services, aligned with a growing society pressure for less harmful…

Modelling the factors affecting Indian medical tourism sector using interpretive structural modeling

Vineet Jain, Puneeta Ajmera

Medical tourism encourages the traveling of patients, expert healthcare professionals and promotes cross-border trade in healthcare services. The Indian medical tourism sector is…

Productivity improvement in solid waste recycling centres through lean implementation aided by multi-criteria decision analysis

Guilherme Tortorella, Glauco Silva, Lucila M.S. Campos, Cassiano Pizzeta, Amanda Latosinski, Alessandro Soares

The purpose of this paper is to investigate, through a comparative analysis, the applicability of lean manufacturing practices, such as value stream mapping (VSM), for…

Sustainability performance assessment of an aircraft manufacturing firm

Alok Raj, Samir K. Srivastava

The purpose of this paper is to develop a composite index (CI) to evaluate the sustainability performance of an aircraft manufacturing firm using Fuzzy Best Worst Multi Criteria…

Construction of capital procurement decision making model to optimize supplier selection using Fuzzy Delphi and AHP-DEMATEL

Anil Kumar, Amit Pal, Ashwani Vohra, Sachin Gupta, Suryakant Manchanda, Manoj Kumar Dash

Supplier selection for capital procurement is a major strategic decision for any automobile company. The decision determines the success of the company and must be taken…

Logistics outsourcing: a structured literature review

Mohammadreza Akbari

The purpose of this paper is to provide a structured literature review (SLR) and systematic insight into logistics outsourcing research, in order to identify gaps in knowledge…

Role of strategic alliance and innovation on organizational sustainability

Majidul Islam, Ashrafee Tanvir Hossain, Lokman Mia

The purpose of this paper is to examine the role of strategic alliance (SA) and innovation on organizational sustainability using data from North American organizations listed in…

Modelling cause and effect relationship among enablers of innovation in SMEs

Himanshu Gupta, Mukesh Kumar Barua

Innovation is a prerequisite for economic and technological growth of any organization. Identifying enablers of innovation can help managers accelerate the process of economic…