Benchmarking: An International Journal: Volume 14 Issue 3

Manufacturing strategy auditing for garment making companies

Dinesh Kumar Hurreeram

To illustrate the development and use of a manufacturing strategy audit tool for both assessing the current manufacturing strategy and for selecting appropriate alternative…

Achieving competitive advantage in the Mexican footwear industry

Julieta Ojeda‐Gomez, Mike Simpson, S.C. Lenny Koh, Jo Padmore

To provide a systemic view of competitive advantage in small‐ and medium‐sized enterprises (SMEs). Gaining a competitive advantage involves a process that evolves over time and…

A study on building of a common gateway for secure exchange and transmission of electronic business message

Ruey‐Kei Chiu, Shiao‐Ping Yu, S.C. Lenny Koh

To present a research model attempting to build an innovative common gateway complaint with Rosettanet Standards for the secure message exchange between electronic businesses…

Could e‐business create a competitive advantage in UK SMEs?

S. Pavic, S.C.L Koh, M. Simpson, J. Padmore

This paper aims to improve the understanding of e‐business, competitive advantage and their roles in the UK SMEs. This paper uses case studies to examine what is needed for SMEs…

Development of performance measurement system in managing supplier relationship for maintenance logistics providers

K.L. Choy, Harry K.H. Chow, W.B. Lee, Felix T.S. Chan

To develop a performance measurement system (PMS) in the application of supplier relationship management operated under a supply chain benchmarking framework. Acting as a…

Networked enterprise: a case study of implementing an information network system for global product development

Anthony Y.K. Yam, Michael F.S. Chan, Walter W.C. Chung

The challenge of global product design and manufacturing in the networked enterprise is to have an information hub supported by an information infrastructure that is difficult to…

An investigation of the relationships between organizational factors, business process improvement, and ERP success

Chuck C.H. Law, Eric W.T. Ngai

The purpose of this paper is to present an empirical investigation into the relationships between the selected organizational variables, business process improvement (BPI) and…

A strategic selection of channel satisfaction model by using neuro‐fuzzy: Taiwan perspective

Jui‐Lin Wang, Chien‐Ta Ho, Chin‐Shien Lin, Shihyu Chou

This research, based on the idea of contingency fit, attempts to construct a strategic selection system to select the best fit competency of channel strategic selection by using…

Guest editorial

Walter W.C. Chung, Kim Hua Tan, S.C. Lenny Koh