Table of contents
Jordan Quality Award (King Abdullah II Award for Excellence (KAIIAE)): Characteristics, assessment and benchmarking
Ibrahim A. RawabdehThe purpose of this paper is to present the essence of the Jordan Quality Award (JoQA) that has been developed and implemented in Jordan. The award characteristics, framework…
A review on benchmarking of supply chain performance measures
Wai Peng Wong, Kuan Yew WongThe purpose of this paper is to redress the imbalances in the past literature of supply chain benchmarking and enhance data envelopment analysis (DEA) modeling approach in supply…
Developing and validating total quality management (TQM) constructs in the context of Thailand's manufacturing industry
Anupam Das, Himangshu Paul, Fredric W. SwierczekTo provide reliable and valid constructs of total quality management (TQM) and a measurement instrument in the context of manufacturing industries in newly industrialized…
A study on the ISO 14000 certification and organizational performance of Indian manufacturing firms
P. Padma, L.S. Ganesh, Chandrasekharan RajendranThe purpose of this paper is to identify the critical factors (CFs) of ISO 14000; to determine if ISO 14000 certification results in improved organizational performance; and to…
The propagation of benchmarking concepts in Indian manufacturing industry
Rakesh Jain, Om Prakash Yadav, Ajay Pal Singh RathoreThe purpose of this paper is to examine the propagation of benchmarking concepts among Indian manufacturing companies after liberalization of Indian economy.
ISSN:
1463-5771e-ISSN:
1758-4094ISSN-L:
1463-5771Renamed from:
Benchmarking for Quality Management & TechnologyOnline date, start – end:
1999Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof. Angappa Gunasekaran