Benchmarking: An International Journal: Volume 22 Issue 3

Metachoice for benchmarking: a case study

Domenico Laise, Laura Marraro, Gianpaolo Iazzolino

In a previous paper the authors emphasized the advantages of multicriteria methodologies to evaluate business performance. The purpose of this paper is to highlight the metachoice…

Fuzzy based appraisement module for 3PL evaluation and selection

Nitin Kumar Sahu, Saurav Datta, Siba Sankar Mahapatra

In today’s’ highly competitive market, outsourcing logistic activities have become a global trend as it offers wide range of services including transportation, distribution…

Evaluation of collection methods in reverse logistics by using fuzzy mathematics

Anil Jindal, Kuldip Singh Sangwan

The efficiency and effectiveness of reverse logistics (RL) is dependent on collection methods as the collection activities are critical in determining the economic viability of…

Integration of AHP-QFD for selecting facility location

Rajesh Chadawada, Ahmad Sarfaraz, Kouroush Jenab, Hamid Pourmohammadi

The purpose of this paper is to describe and implements an analytic hierarchy process (AHP)-QFD model for selecting the best location from an organization point of view which…

Development of a framework for green product development

Naga Vamsi Krishna Jasti, Aditya Sharma, Shashikantha Karinka

The concept of “green product development (GPD)” has been emerged as a global phenomenon. The main objective of GPD is to minimize the impact of industrial growth on the…

Performance improvement of manufacturing supply chain using back-up supply strategy

Sanjita Jaipuria, S. S. Mahapatra

The purpose of this paper is to provide a simulation modelling framework to examine the behaviour of a serial make-to-stock (MTS) manufacturing system under the influence of…

Multi-criteria decision making towards selection of industrial robot: Exploration of PROMETHEE II method

Dilip Kumar Sen, Saurav Datta, Saroj Kumar Patel, Siba Sankar Mahapatra

Robot selection is one of the critical decision-making tasks frequently performed by various industries in order to choose the best suited robot for specific industrial purposes…

Benchmarking of TQM: the case of Hikma Pharmaceuticals company

Rateb J Sweis, Hala Jamal Al-Ghawi, Noor Abdel-Aziz AlSaleh, Zu'bi M.F Al-Zu'bi, Bader Y Obeidat

The purpose of this paper is to gain a better understanding of internal benchmarking through the evaluation of quality management in two quality departments (Quality Assurance…

Benchmarking academics through sustainable assessment criteria: an Indian case study

Bikram Jit Singh, Rakesh Joshi

The purpose of this paper is to primarily emphasize on improvement of student’s academic excellence through devising and implementing a competent Internal Assessment Criteria that…