Table of contents
Measuring clinical department efficiency – the impact of clinical leadership job satisfaction: An application to public hospitals
Angelos Pantouvakis, Panagiotis MpogiatzidisThe purpose of this paper is to evaluate clinical departments' performance per clinical sector in the context of the Greek public hospital care system.
Evaluating the critical success factors of supplier development: a case study
Srikanta Routroy, Sudeep Kumar PradhanThe purpose of this paper is to identify and evaluate the critical success factors (CSFs) responsible for supplier development (SD) in a manufacturing supply chain environment.
Designing a tool for an effective assessment of purchasing maturity in construction
Jeroen Bemelmans, Hans Voordijk, Bart VosPrime contractors spend up to 90 per cent of a construction project's turnover on buying goods and services, and thus suppliers have a large impact on project performance…
The links between lean manufacturing practices and concurrent engineering method of new product development: An empirical study
Mohammad Z. MeybodiThe purpose of this paper is to demonstrate the relationships between lean manufacturing (LM) principles and concurrent engineering approach to new product development (CENPD).
Customer‐driven benchmarking: A strategic approach toward a sustainable marketing performance
Hamed Shamma, Salah HassanMost benchmarking methods are based on comparing financial and operational indicators with that of the leader in the market. Financial and operational indicators may not be…
Role of lifestyle orientation and perceived organizational functioning in psychological empowerment of IT professionals
Shalini Singh, Amitabh Deo Kodwani, Rakesh Kumar AgrawalThe purpose of this paper is to explore the role of lifestyle orientation and perceived organizational functioning in psychological empowerment perceptions of information…
Benchmarking QFD application for developing packaging products: A comparison between a company in Italy and one in Brazil
Paulo Augusto Cauchick MiguelThe purpose of this paper is to report case studies conducted in a company in Italy that produces packaging systems, in comparison with a Brazilian company within a similar…
ISSN:
1463-5771e-ISSN:
1758-4094ISSN-L:
1463-5771Renamed from:
Benchmarking for Quality Management & TechnologyOnline date, start – end:
1999Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof. Angappa Gunasekaran