Benchmarking: An International Journal: Volume 29 Issue 10

Decision model with quantification of buyer-supplier trust in advanced technology enterprises

Zachary A. Collier, Ujjwal Guin, Joseph Sarkis, James H. Lambert

In the buyer-supplier relationship of a high-technology enterprise, the concepts of trust and risk are closely intertwined. Entering into a buyer-supplier relationship inherently…

Building resilience in retail supply chains: Lessons learned from COVID-19 and future pathways

Atif Saleem Butt

This study explores the countermeasures taken by retailers to mitigate the effects of COVID-19 on supply chain disruptions.

Is health consciousness and perceived privacy protection critical to use wearable health devices? Extending the model of goal-directed behavior

Nishit Kumar Srivastava, Namrata Chatterjee, A.K. Subramani, N. Akbar Jan, Pankaj Kumar Singh

The present study is an attempt to extend the Model of Goal-directed Behavior (MGB) to consider health consciousness and perceived privacy protection as two critical factors to…

Strategic sourcing model for green supply chain management: an insight into automobile manufacturing units in India

Sudipta Ghosh, Madhab Chandra Mandal, Amitava Ray

Supplier selection (SS) is one of the prime competencies in a sourcing decision. Taking into account the key role played by suppliers in facilitating the implementation of green…

Revenue efficiency evaluation of life insurance companies in India: identification of leaders and laggards

Aparna Bhatia, Megha Mahendru

The purpose of this article is to evaluate revenue efficiency performance of life insurance companies in India. The study also compares if private or public insurance sector is…

Adolescent psychological well-being and adulthood cardiovascular disease risk: longitudinal association and implications for care quality management

Sharan Srinivas, Kavin Anand, Anand Chockalingam

Prior research suggests that 80% of cardiovascular disease (CVD) events can be prevented by modifying certain behaviors, yet it remains the primary cause of mortality worldwide…

Benchmarking the economic and environmental performance of water utilities: a comparison of frontier techniques

Maria Molinos-Senante, Alexandros Maziotis, Ramon Sala-Garrido

The purpose of this paper is to estimate and compare the efficiency of several water utilities using three frontier techniques. Moreover, this study estimates the impact of…

Resilience against the COVID-19 pandemic: is the hotel and tourism supply chain on the right path?

Aaditya Jain, Saket Shanker, Akhilesh Barve

The hotel and tourism industry forms a crucial economic sector for all the economies around the world. However, it suffered the worst hit during the COVID-19 outbreak. Considering…

Benchmarking the failure assessment of perishable product supply chain using fault tree approach: insights from apple case study of India

Manisha Bhardwaj, Rajat Agrawal

The purpose of this paper is to facilitate perishable product supply chain (PPSC) managers and practitioners to assess PPSC failure events. The paper proposed fault tree…

Modelling the abstract knots in supply chains using interpretive structural modelling (ISM) approaches: a review-based comprehensive toolkit

Haidar Abbas, Mohd Mehdi, Imran Azad, Guilherme F. Frederico

This study endeavours to (a) develop a comprehensive interpretive structural modelling (ISM) toolkit containing sufficient details about the suitability and procedural aspects of…

Mediating role of manufacturing strategy in the competitive strategy and firm performance: evidence from SMEs

Manjeet Kharub, Rahul S. Mor, Sudhir Rana

This paper examines the mediating role of manufacturing strategies in the relationship between competitive strategies and firm performance.

Work engagement, affective commitment, and career satisfaction: the mediating role of knowledge sharing in context of SIEs

Anupriya Singh

The purpose of this paper is to examine linkages between work engagement, affective commitment, and career satisfaction, while probing the mediating role of knowledge sharing in…

Exploring the remote work challenges in the era of COVID-19 pandemic: review and application model

P. Arunprasad, Chitra Dey, Fedwa Jebli, Arunmozhi Manimuthu, Zakaria El Hathat

Remote work (RW) literature is a megatrend in HRM literature, and the COVID-19 pandemic has highlighted the importance of RW as a concept and an organisational practice. Given the…

The effect of employee's mindfulness on voluntary pro-environment behaviour at the workplace: the mediating role of connectedness to nature

Sachin Kumar, Tapan Kumar Panda, Krishan Kumar Pandey

Limited research efforts have been undertaken despite the pivotal role of employees' voluntary behaviours in the success of organizations' environmental sustainability programs…

Skilling the Indian youth: a State-level analysis

Piyali Ghosh, Geetika Goel, Ankita Bhongade

Market-driven skill development initiatives are essential in India as a large segment of its educated workforce is unemployed or unemployable, with little or no job skills. The…

A multi-product and multi-period aggregate production plan: a case of automobile component manufacturing firm

Vishwas Dohale, Priya Ambilkar, Angappa Gunasekaran, Vijay Bilolikar

The study attempts to develop a multi-product multi-period (MPMP) aggregate production plan (APP) to fulfill the customers' demand in terms of throughput and lead time for…

Application of blockchain technology for agrifood supply chain management: a systematic literature review on benefits and challenges

Ayushi Srivastava, Kavya Dashora

This study aims to explore and analyze the application of blockchain technology (BKCT) in agrifood supply chain management (AFSM).