Benchmarking: An International Journal: Volume 18 Issue 1

An assessment of the competitiveness of the Moroccan tourism industry: Benchmarking implications

Mahmoud Yasin, Jafar Alavi, Sallem Koubida, Michael H. Small

The purpose of this paper is to examine practices, realities and opportunities relevant to Moroccan tourism. In the process, the competitiveness of this vital economic sector is…

Benchmarking efficiency of public passenger transport in larger cities

Olli‐Pekka Hilmola

The purpose of this paper is to evaluate public transportation efficiency in larger cities. Global agreements to decrease environmental emissions in the future (CO₂), world‐wide…

Towards taxonomy architecture of knowledge management for third‐party logistics service provider

R. Rajesh, S. Pugazhendhi, K. Ganesh

The purpose of this paper is to examine how the rapid pace of technological change, attrition rate, global complexities and the increasing amount of data and information available…

Determining the viability of rental price to benchmark Islamic home financing products: Evidence from Malaysia

Rosylin Mohd Yusof, Salina H. Kassim, M. Shabri A. Majid, Zarinah Hamid

The purpose of this paper is to analyze the possibility of relying on the rental rate to price Islamic home financing product.

Benchmarking of North Indian urban water utilities

Mamata R. Singh, Atul K. Mittal, V. Upadhyay

The purpose of this paper is to develop a suitable benchmarking framework that encompasses multiple criteria of sustainable water supply services for assessing the performance of…

Benchmarking the efficiency of the Korean banking sector: a DEA approach

Fadzlan Sufian

The purpose of this paper is to critically examine the sources of inefficiency in the Korean banking sector. The present study focuses on three different approaches…

Component part quality assurance concerns and standards: Comparison of world‐class manufacturers

Alan D. Smith

The purpose of this paper is to provide practitioners of management with a comparative analysis of how two global firms ensure quality standards in new product development/new…

Selection of third‐party reverse logistics provider using fuzzy extent analysis

Kannan Govindan, P. Murugesan

The purpose of this paper is to propose a structured model for the selection of a third‐party reverse logistics provider (3PRLP) under fuzzy environment for the battery industry…

A new company descriptor takes us into a new era

Rebecca Marsh