Table of contents
Construction plant breakdown criticality analysis – part 1:UAE perspective
P.B. Ahamed Mohideen, M. Ramachandran, Rajam Ramasamy NarasimmaluThe purpose of this paper to develop a novel strategic approach to handle corrective maintenance procedure in the event of a breakdown/disruption of service. A proposal to…
Peer evaluation to develop benchmarking in the public sector
Lucio Cappelli, Roberta Guglielmetti, Giovanni Mattia, Roberto Merli, Maria Francesca RenziThe urgency to strengthen the effectiveness and efficiency of public administrations has led to the adoption in the public sector – in Italy as well as in other countries – of…
A comparative study of organizational strategy and culture across industry
Bindu GuptaThe present study examines the strategy and culture of 32 Indian organizations belonging to seven industry segments namely construction, banking, information technology (IT)…
Benchmarking with data envelopment analysis: a return on asset perspective
Seong‐Jong Joo, Don Nixon, Philipp A. StoeberlSelecting appropriate variables for analytical studies is critical for the validity of analysis. It is the same with data envelopment analysis (DEA) studies. In this study, for…
A systematic benchmarking perspective on performance management of global small to medium‐sized organizations: An implementation‐based approach
Carlos F. Gomes, Mahmoud M. YasinThe purpose of this paper is to offer small to medium‐sized organizations (SMOs) with global business aspirations an innovative approach to performance measurement and management.
Analysis of interaction among the barriers to total quality management implementation using interpretive structural modeling approach
Faisal Talib, Zillur Rahman, M.N. QureshiPrevious research showed that there are some barriers which hinder the implementation of total quality management (TQM) in organizations. But no study has been undertaken to…
A theory of benchmarking
John P. MoriartyThe purpose of this paper is to identify the necessary or sufficient methodological elements contributing to benchmarking's effectiveness and to establish them within an…
ISSN:
1463-5771e-ISSN:
1758-4094ISSN-L:
1463-5771Renamed from:
Benchmarking for Quality Management & TechnologyOnline date, start – end:
1999Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof. Angappa Gunasekaran