Benchmarking: An International Journal: Volume 24 Issue 2

The mediating role of supply chain collaboration on the relationship between technology, trust and operational performance: An empirical investigation

Mohammad Asif Salam

The purpose of this paper is to understand the link between trust, technology and supply chain collaboration and their impact on firms’ operational performances.

Benchmarking the utility theory: a data envelopment approach

Doraid Dalalah, Wasfi Al-Rawabdeh

The purpose of this paper is to benchmark alternatives of decision problems that include risk and uncertainty considering different risk attitudes via a new data envelopment…

Critical factors for culture of judicial excellence: benchmarking study of Emirati courts

Rassel Kassem, Mian Ajmal, Matloub Hussain, Petri Helo

The purpose of this paper is to assess the organizational culture of courts in the United Arab Emirates (UAE), and the culture type required to achieve business excellence. This…

Development of questionnaire to assess the supplier evaluation criteria and supplier selection benefits

Ravi Kant, Manojkumar Vithalrao Dalvi

The purpose of this paper is to develop an instrument/questionnaire to assess the supplier evaluation (SE) criteria and supplier selection (SS) benefits with their level of…

Proposing a two-criterion quality loss function using critical process capability indices: A case study in heart emergency services

Arash Geramian, Arash Shahin, Sara Bandarrigian, Yaser Shojaie

Average quadratic quality loss function (QQLF) measures quality of a given process using mean shift from its target value and variance. While it has a target parameter for the…

A framework for benchmarking the strategic position of bond markets in the competing environment

Sorasart Sukcharoensin

The purpose of this paper is to develop a benchmarking framework for identifying different indicators and their importance in forming the strategic position of Thai bond markets…

An analysis of barriers for plastic recycling in the Indian plastic industry

Suchismita Satapathy

The purpose of this paper is to develop a new model in which the interrelationship between the barriers can be determined that hinder the implementation of effective recycling…

Designing robust model for banks benchmarking based on Rembrandt method and DEA

Amir Karbassi Yazdi, Farshid Abdi

The purpose of this paper is to find excellent banks on the basis of identified variables. First of all, banks are evaluated based on operation costs, deposits, staff…

Relevance of F.W. Taylor’s principles to modern shop-floor practices: A benchmarking work study

J. Prince Vijai, G.S.R. Somayaji, R.J.R. Swamy, Padmanabha Aital

The purpose of this paper is to use an inter-disciplinary approach to examine the relevance of F.W. Taylor’s principles to modern shop-floor practices in the context of a…

A framework to enhance agile manufacturing system: A total interpretive structural modelling (TISM) approach

Rahul Sindhwani, Vasdev Malhotra

The purpose of this paper is to identify and analyze the interactions among different enablers of agile manufacturing system (AMS). The existing enablers available in the past…

Performance analysis of supplier development programs

C.V. Sunil Kumar, Srikanta Routroy

The purpose of this paper is to provide an approach that a manufacturer can periodically use to measure the performances of its supplier development programs (SDPs). It also…

The impact of quality management practices on performance: an empirical study

Vishal Singh Patyal, Maddulety Koilakuntla

The purpose of this paper is to explore the relationship between quality management (QM) and performance, specifically how the infrastructure and core QM practices affect quality…

Modeling the enablers of green supply chain management: An integrated ISM – fuzzy MICMAC approach

Rakesh Kumar Malviya, Ravi Kant

The purpose of this paper is to identify and develop the relationships among the green supply chain management enablers (GSCMEs), to understand mutual influences of these GSCMEs…