Benchmarking: An International Journal: Volume 16 Issue 6

Benchmarking competitive methods and strategic choices of Portuguese SMEs: Traditional practices and new realities

Carlos F. Gomes, Mahmoud M. Yasin, João V. Lisboa

The purpose of this paper is to analyze and benchmark the strategic approaches utilized by Portuguese small and medium enterprises manufacturing organizations in response to the…

Measuring and benchmarking the performance of coffee stores for retail operations

Seong‐Jong Joo, Philipp A. Stoeberl, Kristin Fitzer

The purpose of this paper is to measure and benchmark the retail operations of selected coffee stores owned by a specialty coffee company.

Benchmarking the presidential election of Barack Obama

Daryl D. Green

The purpose of this paper is to explore the range of benchmark applications associated with the historical event of Barack Obama being elected as the 44th US president.

A synergistic performance management model conjoining benchmarking and motivation

Anatoliy G. Goncharuk, Jamie P. Monat

The purpose of this paper is to develop an improved management/performance model that yields superior business productivity by conjoining internal benchmarking, external…

Logistics performance measurement in the supply chain: a benchmark

James S. Keebler, Richard E. Plank

The purpose of this paper is to describe the state of logistics performance measurement in corporations based in the USA.

Benchmarking leagility in mass services: The case of a fast food restaurant chains in Iran

Fariborz Rahimnia, Mahdi Moghadasian, Pavel Castka

The purpose of this paper is to investigate and highlight that the application of leagility can be possible in mass services as one type of services.

Applicability and potential benefits of benchmarking in Brazilian clinical laboratory services

César Alex de Oliveira Galoro, Maria Elizabete Mendes, Marcelo Nascimento Burattini

The purpose of this paper is to test the applicability and benefits of benchmarking as a tool for quality analysis in Brazilian laboratory medical services.