Table of contents
Benchmarking Singapore’s high‐TQM maturity organisations
Woon Kin ChungSince the early 1980s, benchmarking has been widely used as a strategy for organisations to make progress in their TQM maturity. Quality award models provide a comprehensive…
Using pattern matching for the international benchmarking of production practices
Aguinaldo Santos, James A. Powell, John HinksThis paper presents a methodological contribution to benchmarking studies of production practices. It presents some of the main findings gathered from a benchmarking study…
Achieving MRPII Class A status in an SME ‐ A successful case study
Paul Humphreys, Larry McCurry, Eddie McAleerImplementing a Manufacturing Resource Planning (MRPII) system represents a significant challenge for all those involved in such projects. Indeed, many such change programmes…
Benchmarking for the development of quality assurance systems
J. Carlos Prado PradoThis article aims to show a benchmarking experience developed by a Business Network for Experience Sharing in Quality (Benchmarking Network) made up of Spanish companies of…
Building benchmarking competence through knowledge management capability ‐ An empirical study of the Kuwaiti context
Ahmad Al‐Athari, Mohamed ZairiThis paper is based on a study which examined the availability of knowledge management Systems in the Kuwaiti private and public sectors. The paper examines the actual situation…
ISSN:
1463-5771e-ISSN:
1758-4094ISSN-L:
1463-5771Renamed from:
Benchmarking for Quality Management & TechnologyOnline date, start – end:
1999Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof. Angappa Gunasekaran