Journal of Health Organization and Management
Issue(s) available: 151 – From Volume: 17 Issue: 1, to Volume: 39 Issue: 9
Volume 38
Volume 37
Volume 36
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Volume 34
Volume 33
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Issue 7/8 2019 Governance and coordination in health care: organic processes and structural capacity
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Issue 6 2019
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Issue 5 2019
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Issue 4 2019
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Issue 3 2019
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Issue 2 2019
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Issue 1 2019 Selected research from the 10th Health Services Research Association “Shifting Priorities: balancing acute and primary care services”
Volume 32
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Volume 19
Redefining supplier selection in healthcare sector: a novel framework for supplier classification
R. Harikrishnan, Avinash Shivdas, S. AnanthuThis paper aims to delve into the critical aspect of supplier selection in the healthcare sector, emphasizing the significance of strategic sourcing in enhancing operational…
Institutional logics, social interactions and management of tensions in public-private partnership organizations
Ali Danışman, Mustafa ÖzsevenWe aim to understand the link between field-level institutional logics and practice-level social interactions and relationships between public and private actors and their…
Promoting organizational learning in nursing: examining the influence of participatory leadership, psychological ownership and motivation
Ferhat Onur Agaoglu, Murat Baş, Sinan TarsusluThe study was designed to investigate the moderating role of employee motivation as a mediator of psychological ownership in the relationship between nurses’ perception of…
The missing links of value congruence: evidence from the Thai healthcare workforce
Decha DechawatanapaisalThis study aims to investigate possible factors, such as trust in management and shared vision, that influence value congruence and its mediating effect on work engagement. It…
Optimizing health system volume flexibility: key determinants and strategies during the COVID-19 crisis
Seongwon Choi, Thomas PowersThe need to match highly variable demand for healthcare services with existing capacity has been a significant health system challenge experienced by the COVID-19 pandemic…
A novel approach to prioritizing health technology investments using integrated AI-based ranking model
Yaşar Gökalp, Serkan Eti, Hasan Dinçer, Serhat YükselHealth technologies are an issue that directly affects the sustainability and quality of health services. Due to budget constraints, it is not financially possible for businesses…
Perceived overqualification and service behavior: a moderated mediation model of nurses’ silence toward patient safety and praise from patients
Anna Bochoridou, Anastasia Chatziioannou, Panagiotis Gkorezis, Anastasia TriantouUsing conservation of resources (COR) theory as our theoretical basis, we investigate how nurses’ perceived overqualification influences their service behavior. In doing so, we…
Optimising efficiency and patient-centredness in general hospitals: insights from data envelopment and matrix analysis
Hyunseo Lee, Minsung Sohn, Mankyu ChoiMedical institutions face management challenges from intense competition and an unclear link between patient-centredness and profitability. This study examined the association…
Deciphering stakeholder voice on the challenges of transformative healthcare 5.0 ecosystem: a quality function deployment analyses
Ravindra Ojha, Alpana AgarwalThe healthcare ecosystem continues to evolve with new technological developments with the support of its stakeholders. The technology-driven and patient-centric Healthcare 5.0…
The influence of continuous improvement and clinical practice on emergency department (ED) operational performance
Kristina Mitreska, Milé Terziovski, Andrew RixonThe study tests the relationships between continuous improvement (CI) and clinical practices (CP) with perceived operational performance in Australian and New Zealand (NZ…
Navigating the COVID-19 crisis: a study of healthcare leadership response in India and the USA
Jallavi Panchamia, Yogita Abichandani, Ridhi AroraThe COVID-19 pandemic has reignited the debate on effective leadership during a crisis. The study examined healthcare leaders' experiences, challenges and responses amid the…
A systematic review of AI-based chatbot usages in healthcare services
K. Mohamed Jasim, A. Malathi, Seema Bhardwaj, Eugene Cheng-Xi AwThis systematic literature review aims to provide a comprehensive and structured synthesis of the existing knowledge about chatbots in healthcare from both a theoretical and…
Work-based learning: a catalyst for leadership, organizational development and economic growth in Tennessee
Stephanie BilderbackThis paper explores the significance of work-based learning in the context of leadership development, organizational growth and the promising economic success in Tennessee…
Identifying categories of patient-driven health services innovation: insights from Taiwan’s health services sector
Chen-Wei YangThis study aims to build a typology of patient-driven health services innovation (PDHSI) and propose their relationships with healthcare quality.
Why is learning from patient safety incidents (still) so hard? A sociocultural perspective on learning from incidents in healthcare organizations
Paula Rowland, Melissa F. Lan, Cecilia Wan, Laura PozzobonDespite robust quality improvement efforts in healthcare, learning from patient safety incidents remains difficult. Our study explores counter-vailing powers shaping learning…
An integrative perspective on inter-organisational collaboration in healthcare: a modified total interpretive structural modelling approach
Sunil Kumar Yadav, Shiwangi Singh, Santosh Kumar PrustyThis study develops a model for understanding the relationships and interactions between the antecedents influencing inter-organisational collaboration in the healthcare sector.
From fear to empowerment: the impact of employees AI awareness on workplace well-being – a new insight from the JD–R model
Francisca Arboh, Xiaoxian Zhu, Samuel Atingabili, Elizabeth Yeboah, Emmanuel Kwateng DrokowThe primary purpose of the study was to explore the impact of health workers’ awareness of artificial intelligence (AI) on their workplace well-being, addressing a critical gap in…
Viewpoints of nurse auditors regarding the profession: a qualitative study
Ana Luiza Ferreira AydogduThis study aims to understand the experiences of Brazilian nurse auditors in the practice of their profession, exploring the importance, challenges, rewards and strategies related…
Preventative self-regulatory primary care leadership in urban China: impact on physician well-being and medical service quality
Mengyuan Xu, Ruixue Zhao, Mengyao Li, Stephen Nicholas, Elizabeth Maitland, Jinnan Zhang, Huan Jia, Jing Wang, Wenhua WangThe study aims to address the gap between leaders’ preventative self-regulatory focus and its impact on Chinese primary care physicians (PCPs) well-being, measured by work–family…
Joy, sorrow and invisible work and theoretical inconveniences in the labour process of community nurses
Lise Elliott, Naomi ChambersThis paper uses data from an ethnographic study of a group of NHS community nurses in England, to analyse their work using labour process theory. A theory influenced by Marxist…
Exploring barriers to complementary and alternative medicine adoption in India: an ISM-MICMAC analysis
Nataraj Balasubramanian, Umayal Palaniappan, M. Balaji, Nachiketas NandakumarThis research investigates the barriers for Complementary and Alternative Medicine (CAM) adoption among the patients in India. Despite the established role of CAM in the Indian…
Employee voice in healthcare: a systematic review
Leah Hague, Michael Barry, Paula K. Mowbray, Adrian Wilkinson, Ariel AvgarWe aim to advance our understanding by examining voices related to employees’ own interests and associated outcomes for employees and healthcare organizations. Patient safety…
Aligning corporate social responsibility with artificial intelligence in healthcare in the context of the post-COVID-19 recovery: a viewpoint
Anna Roberta Gagliardi, Gianpaolo TomaselliThis study explores how corporate social responsibility (CSR) and artificial intelligence (AI) can be combined in the healthcare industry during the post-COVID-19 recovery phase…
Differences in capital structure between public and private hospitals: new evidence from a small country banking system using panel data
Maria Elisabete Neves, Ivo Ferreira, Zélia Serrasqueiro, Beatriz CancelaThe objective of this article is to study the factors influencing the leverage and debt maturity of 48 Public Entities and 297 Private Entities, in the health sector in Portugal…
The effect of lean leadership on workload and job satisfaction: the moderating effect of workload and gender
Mustafa Nal, Erhan Dag, Yasar DemirThe first aim of this study is to determine the effect of lean leadership on the workload and job satisfaction of healthcare workers, and the second aim is to reveal the…
The trends of patient engagement in a co-production healthcare services: a insights from a bibliometric analysis
Bagus Nuari Harmawan, Sofia Al FariziCo-production improves the quality of healthcare services by prioritizing patient-centred care and ensuring optimal implementation. Current patient participation research have…
Effect of relation or effect of investment? Procedural justice and physician authority as factors shaping the well-being of patients
Tomasz Prusiński, Stanisław Burdziej, Michał GłówczewskiThe aim of the study was to determine the predictive power of two relational factors, procedural justice and legitimacy, against the well-being of patients receiving medical care.
Optimizing health organization performance and patient care outcomes via predictive analytics: implications for data science and artificial intelligence research
Thomas T.H. Wan, George J. WanThis commentary presents the analytic development of patient classification, health resource use and outcome research and identifies opportunities to perform longitudinal research.
How sensory marketing affects perceived service quality and customer satisfaction: study in Vietnam public hospitals
Viet An Tran, Que Nhi Tran, Ha My Doan, Gia Long La, Tien Duc Vu, Thi Huyen PhamThis article aims to assess the impact of factors affecting the senses (via Sensory Marketing theory) on customer perceived quality and satisfaction when using health services in…
Network governance in healthcare systems: a systematic review of the network-level factors
Reza Aalikhani, Mohammad Reza Rasouli, Hossein Ghanbari, Mohammad Fathian, Alireza Ali ahmadiInterorganizational collaborations are crucial for delivering high-quality, integrated healthcare services. To maximize the benefits of these collaborative networks, effective…
Stakeholder management and financial sustainability in philanthropic hospitals
Antônio Ronaldo Madeira de Carvalho, Gérson TontiniThis paper explores how the maturity of social relationship management in philanthropic hospitals affects community engagement as well as economic and financial support.
Lean healthcare: a science mapping of current progress and future research avenues
Gusman Nawanir, Muhammad Ashraf FauziThis study intends to reveal the existing research stream and predict future research avenues for lean healthcare (LH). This paper analyzes the progress of LH research and…
Work engagement of hospital workers in times of pressure: do nonclinical hospital workers react differently from their well-studied clinical colleagues?
Monique Penturij-Kloks, Carolina J.P.W. Keijsers, Manon Enting, Simon T. De Gans, Steven Kilroy, Fedde Scheele, Margot JoosenWhile prevalence and value of nonclinical hospital workers, like quality or education professionals, increase, their work engagement is understudied. Work engagement of…
Determinants of healthcare workers' job retention during the global health crisis: insights from a national survey in Canada
Nazim Habibov, Alena Auchynnikava, Yunhong LyuThe purpose of this study is to investigate the determinants of job retention intention among healthcare workers (HCWs) in Canada during the COVID-19 pandemic.
Inpatients’ satisfaction with healthcare services in a public hospital in a developing country
Kassahun Bulti, Amanti Baru Olani, Adamu Amanu APatient satisfaction is strongly linked to health outcomes, as satisfied patients are more likely to adhere to treatment regimens and less likely to miss follow-up appointments…
Workplace health promotion interventions in EU-27 public administrations
María Luisa Cantonnet, Juan Carlos Aldasoro, Jon IradiThe objective of this article is to make an exploratory study about European public administrations (public administration, public agencies, public law entities, entities…
Dry promotions and positive psychology: striking a balance for employee well-being
Sujoy Sen, Kuldeep SinghWe aim to address the evolving phenomenon of dry promotions and its impact on employee well-being in organizations. Dry promotion, its possible effects on employee well-being and…
A need for a comprehensive health financing strategy in Pakistan: an analysis of key health financing issues
Mohsin Raza Khan, Muhammad Arsalan Nazir, Sabeen AfzalThis study aims to analyze the challenges in financing the healthcare system of Pakistan and develop a comprehensive health financing strategy aimed at achieving universal health…
The role of AI-enabled health systems in the Jordanian context: the case of digital contact tracing apps
Manaf Al-Okaily, Fadi Shehab Shiyyab, Nesreen A. Salim, Amer Al-RahayfehDigital health or digital healthcare, is a broad, multidisciplinary concept that includes concepts from an intersection between technology and healthcare. Digital health applies…
Clinical leadership during the Covid-19 pandemic: a scoping review
Homa Chuku, Sharon J. Williams, Stephanie BestLeadership was a critical component in managing the Covid-19 pandemic. A scoping review of clinical leadership investigates the leadership styles employed by clinicians during…
Managing operational resilience during the implementation of digital transformation in healthcare organisational practices
Paulo Sergio Altman FerreiraThe aim of this study is to investigate ways in which healthcare organisations can successfully maintain operational resilience within intricate and varied engagements during…
Artificial intelligence’s impact on oral healthcare in terms of clinical outcomes: a bibliometric analysis
Faten AlQaifi, Dilaver Tengilimoglu, Ilknur Arslan ArasThis study provides a comprehensive overview of the impact of artificial intelligence (AI) applications on oral healthcare, focusing on clinical outcomes.
Exploring telemedicine and organizational challenges in the healthcare system: a qualitative analysis using Grounded Theory
Surya Bahadur Thapa, Aradhana GandhiTelemedicine is a context-specific intervention that implies significant procedural changes in a health organization. The objective of the study is to explore healthcare…
Interorganizational systems without hierarchy: immunization information systems
Alan Yang, Dana EdbergThe 2020–2021 COVID-19 pandemic spurred change across multiple healthcare industries. This study explores how managing vaccination data in the United States of America required…
Artificial intelligence and big data from digital health applications: publication trends and analysis
Selma ArslantaşThe integration of big data with artificial intelligence in the field of digital health has brought a new dimension to healthcare service delivery. AI technologies that provide…
Effectiveness of EHR systems on decision support in primary healthcare: a technology acceptance model 3 perspective
Augustino Mwogosi, Stephen KibusiThis study aims to evaluate healthcare practitioners’ perceptions of electronic health record (EHR) systems and their effectiveness in supporting clinical decision-making in…
Optimizing healthcare employee performance: a serial mediation model
Eli Ayawo Atatsi, Edem M. Azila-Gbettor, Ben Q. Honyenuga, Martin K. Abiemo, Christopher MensahThe study investigates the serial mediation of psychological ownership and workplace innovation in the nexus between organizational leadership and employee performance among…
Socioeconomic and demographic factors predictive of same day access utilization in outpatient radiation oncology
Allen ChenAccess to medical care extends to not only the timely and appropriate receipt of services but also addresses inclusivity and underlying determinants of health. Given that patients…
Assessing AI literacy and attitudes among medical students: implications for integration into healthcare practice
A. Subaveerapandiyan, Dalitso Mvula, Naved Ahmad, Amreen Taj, Mohammed Gulzar AhmedThis study aims to assess AI literacy and attitudes among medical students and explore their implications for integrating AI into healthcare practice.
Included and engaged: the significance of perceived inclusion among healthcare workers
Arash MashhadyThis study investigates the impact of perceived inclusion among healthcare employees on intrinsic motivation and its subsequent effects on work engagement and stress levels…
Pandemic scars: long-term impact of COVID-19 on work stress among healthcare workers in China
Hong Qian, Sihan Lin, Lidan Zhang, Shanglin Song, Ning LiuThis study mainly focused on the long-term effect of different risk exposure levels and prior anti-epidemic experience of healthcare workers in mitigating COVID-19 on their work…
Improving rural and remote health workforce retention amid global workforce shortages: a scoping review of evaluated workforce interventions
Leigh-ann Onnis, Tahalani HunterThe aim of this study was to conduct a scoping review of a global body of scholarly and industry (grey) literature for evidence of implemented and evaluated interventions to…
Critical factors challenging the integration of AI technologies in healthcare workplaces: a stakeholder assessment
Abdullah H. Alnasser, Mohammad A. Hassanain, Mustafa A. Alnasser, Ali H. AlnasserThis study aims to identify and assess the factors challenging the integration of artificial intelligence (AI) technologies in healthcare workplaces.
Effective decision-making in public health organizations: reference to the COVID-19 pandemic
Jessica Liem, Narongsak Thongpapanl, Brent E. FaughtThe role of public health organizations during the COVID-19 pandemic was crucial. These groups acted to slow the spread of infection through the implementation of initiatives…
Are acute hospital trust mergers associated with improvements in the quality of care?
James Beveridge, David G. Lugo-Palacios, Jonathan ClarkeThis study aims to assess the extent to which acute hospital trust mergers in England are associated with quality improvements.
AI-enabled chatbots healthcare systems: an ethical perspective on trust and reliability
Iqra Basharat, Subhan ShahidThe primary objective of this study is to investigate the ethical implications of deploying AI-enabled chatbots in the healthcare sector. In addition, the research underscores…