Table of contents - Special Issue: 9th International Organisational Behaviour in Healthcare Conference
Guest Editors: Aoife M. McDermott and Anne Reff Pedersen
Conceptions of patients and their roles in healthcare: Insights from everyday practice and service improvement
Aoife M. McDermott, Anne Reff PedersenThe purpose of this paper is two-fold. First, it sets the context for the special issue by considering conceptions of patients and their roles in service delivery and improvement…
Privacy in practice: professional discourse about information control in health care
Denise L. Anthony, Timothy StableinThe purpose of this paper is to explore different health care professionals’ discourse about privacy – its definition and importance in health care, and its role in their…
Knowledge integration, teamwork and performance in health care
Mirjam Körner, Corinna Lippenberger, Sonja Becker, Lars Reichler, Christian Müller, Linda Zimmermann, Manfred Rundel, Harald BaumeisterKnowledge integration is the process of building shared mental models. The integration of the diverse knowledge of the health professions in shared mental models is a precondition…
The role of patient narratives in healthcare innovation: supporting translation and meaning making
Anne Reff PedersenThe purpose of this paper is to investigate the process and impact of patient involvement in locally defined improvement projects in two hospital clinics. The paper particularly…
What patients do and their impact on implementation: An ethnographic study of participatory quality improvement projects in English acute hospitals
Annette Boaz, Glenn Robert, Louise Locock, Gordon Sturmey, Melanie Gager, Sofia Vougioukalou, Sue Ziebland, Jonathan FieldenThe potential for including patients in implementation processes has received limited attention in the literature. The purpose of this paper is to explore the different roles…
Constructions of the patient in healthcare communications: six patient figures
Anja Svejgaard PorsThe purpose of this paper is to examine how strategic, patient-centred communication plays a part in the discursive management of expectations posed to patients and healthcare…
