Table of contents - Special Issue: Trust in health care organisations
Guest Editors: Professor Michael Calnan, Dr Rosemary Rowe
Researching trust relations in health care: Conceptual and methodological challenges – an introduction
Michael Calnan, Rosemary RoweThe aim of this paper is to provide a rationale for examining trust in health care.
Trust in health care: theoretical perspectives and research needs
Lucy GilsonThis paper presents some key theoretical issues about trust, and seeks to demonstrate their relevance to understanding of, and research on, health systems. Although drawing…
Trust relations in health care: developing a theoretical framework for the “new” NHS
Rosemary Rowe, Michael CalnanThis paper seeks to address how and why trust relations in the NHS may be changing and presents a theoretical framework for exploring them in future empirical research.
Trust in the context of patient safety problems
Vikki Ann Entwistle, Oliver QuickThis paper considers some implications of recent developments relating to patient safety for understandings of trust in health care contexts.
Conceptualisations of trust in the organisational literature: Some indicators from a complementary perspective
N.A.D. Connell, R. MannionThis paper evaluates the non‐healthcare organisational literature on conceptualisations of trust. The aim of the paper is to review this diverse literature, and to reflect on the…
“You have to cover up the words of the doctor”: The mediation of trust in interpreted consultations in primary care
Nadia Robb, Trisha GreenhalghThis article explores issues of trust in narratives of interpreted consultations in primary health care.
Researching medical trust in the United States
Mark A. HallThis article reviews research in the USA bearing on trust in physicians and medical institutions.
Public trust in health care: a performance indicator?
Evelien van der Schee, Peter P. Groenewegen, Roland D. FrieleIf public trust in health care is to be used as a performance indicator for health care systems, its measurement has to be sensitive to changes in the health care system. For this…
Trust relations in health care: an agenda for future research
Michael Calnan, Rosemary Rowe, Vikki EntwistleThe aim of this paper is to draw together suggestions for future research from the papers and from the discussion that took place at the workshop.