Journal of Health Organization and Management: Volume 35 Issue 1

Implementing lean-led hospital design; lessons gained at a pioneer

Hannelore Schouten, Stefan Heusinkveld, Wouter van der Kam, Jos Benders

The aim of this study is to document and analyze experiences with building a new hospital guided by lean-led hospital design (LLHD) (Grunden and Hagood, 2012) and to investigate…

Trust as a multidimensional phenomenon in LMX relationships

Sari Kristiina Hirvi, Sanna Laulainen, Helena Taskinen

The purpose of this study is to address the construction of trust in leader member exchange (LMX) relationships as a multidimensional phenomenon and identify the importance of…

Exploring the emotional experience of lean

Siobhan Taylor, Robert McSherry, Susy Cook, Emma Giles

This research aims to contribute to the literature on Lean implementation in healthcare by studying the emotional experiences of the relevant actors related to a Rapid Process…

Guardians of public interest: the expectation and experience of non-executive directors in National Health Service commissioning boards in England

Joy Tweed, Louise M. Wallace

The purpose of the study is to examine how Non-Executive Directors (NEDs) in the English National Health Service (NHS) commissioning bodies experienced their role and contribution…

Leader–member exchange and organizational climate effects on clinician turnover intentions

Gregory A. Aarons, Kate L. Conover, Mark G. Ehrhart, Elisa M. Torres, Kendal Reeder

Clinician turnover in mental health settings impacts service quality, including availability and delivery of evidence-based practices. Leadership is associated with organizational…

Multi-level learning in public healthcare medical teams: the role of the social environment

Louise Doyle, Felicity Kelliher, Denis Harrington

This study explores how individual, dyad and team levels of learning interact in public healthcare medical teams.

Organizational readiness for artificial intelligence in health care: insights for decision-making and practice

Hassane Alami, Pascale Lehoux, Jean-Louis Denis, Aude Motulsky, Cecile Petitgand, Mathilde Savoldelli, Ronan Rouquet, Marie-Pierre Gagnon, Denis Roy, Jean-Paul Fortin

Artificial intelligence (AI) raises many expectations regarding its ability to profoundly transform health care delivery. There is an abundant literature on the technical…

Reducing the waitlist of referred patients in a medical specialist outpatient clinic: an observational study

Annie K. Lewis, Nicholas F. Taylor, Patrick W. Carney, Katherine E. Harding

Long waitlists in outpatient clinics are a widely recognised problem. The purpose of this paper is to describe and report the impact of a waitlist reduction strategy for an…