Journal of Health Organization and Management: Volume 35 Issue 8

Urgent care in the community: an observational study

John Adie, Wayne Graham, Kerron Bromfield, Bianca Maiden, Sam Klaer, Marianne Wallis

This case study describes a community-based urgent care clinic in a general practitioner (GP) super clinic in South East Queensland.

Public preferences for allocating absolute scarce critical healthcare resources during the COVID-19 pandemic

Micaela Pinho

This paper aims to investigate the Portuguese general public views regarding the criteria that should guide critical COVID-19 patients to receive medical devices (ventilators and…

Consumer perspectives of accelerated access to medicines: a qualitative study

Jessica Pace, Narcyz Ghinea, Sallie-Anne Pearson, Ian Kerridge, Wendy Lipworth

In this study, the authors aimed to explore consumer perspectives on accelerated access to medicines. The authors were particularly interested in how they balance competing…

System transformation in palliative and end of life care: developing a model for excellence

Alistair Hewison, Emma Hodges, Sundaravadivel Balasubramanian, Tina Swani

The purpose of this study is to report how the palliative and end of life care community in one region of England worked together to create a new model for integrated palliative…

Engaging to innovate: an investigation into the implications of engagement at work on innovative behaviors in healthcare organizations

Rocco Palumbo

Organizational innovation relies on the employees' active participation in improving extant processes and practices. In particular, it has been argued that employees' engagement…

Overwriting New Public Management with New Public Governance in New Zealand's approach to health system improvement

Tim Tenbensel, Pushkar Silwal, Lisa Walton

In 2016, New Zealand's Ministry of Health introduced the System Level Measures Framework which marked a departure from health targets and pay-for-performance incentives towards an…

Assessing individual readiness for change in healthcare: a review of measurement scales

Lisa Beasley, Sandra Grace, Louise Horstmanshof

Understanding how individuals respond and adapt to change is essential to assist leaders to manage transformational change effectively. Contemporary health care environments are…

Safety culture in healthcare: mixed method study

Elisiane Lorenzini, Nelly D. Oelke, Patricia B. Marck

Healthcare providers’ perceptions of management's effectiveness in achieving safety culture improvements are low, and there is little information in the literature on the subject…