Table of contents
Perception of risk: a study of A&E nurses and NHS managers
Gordon C.A. Dickson, Lesley Price, William M. Maclaren, William M. SteinThis exploratory study investigates perceptions of two groups of NHS staff, of a range of risks, topical and relevant to accident and emergency (A&E). Literature suggests that the…
Talking to health managers about change: heroes, villains and simplification
Ian GreenerThis paper presents contextual and empirical analyses of the pressures on senior health managers in the NHS through an examination of the documents produced by the NHS National…
Evidence‐based management in the NHS: is it possible?
Alistair HewisonThe rise of evidence‐based medicine and more recently evidence‐based policy reflect the increasing importance of evidence as a basis for the organisation and delivery of health…
The impact of capitation on physician organizations' cost structures: An exploratory analysis
Myles P. Gartland, Cathryn A. CarrollThis paper aims to evaluate the relationship between capitation payment methodology and the physician organization cost function. The paper provides evidence supporting a positive…
A performance improvement programme at a public hospital in Sri Lanka: an introduction
Nimnath Withanachchi, Wimal Karandagoda, Yujiro HandaFive‐S, a simple tool was utilized as the initial step towards total quality management activities at a public hospital in Sri Lanka. This paper introduces the system improvement…
Organizational and management strategies in response to US market trends
Kristina L. GuoThis paper describes major trends in the health care market. They include increased health care costs, the growth of managed care, emphasis on quality of care, consumer choice and…