Journal of Health Organization and Management: Volume 21 Issue 2

Contesting the dominance of emotional labour in professional nursing

Robert McClure, Christine Murphy

The main intension of this paper is to challenge the dominance of emotional labour in professional nursing.

An examination of the stages of change construct for health promotion within organizations

Tanya R. Berry, Ronald C. Plotnikoff, Kim Raine, Donna Anderson, P.J. Naylor

The purpose of this research is to examine the organizational stages of change construct of the transtheoretical model of behavior change.

Fault‐lines between policy and practice in local partnerships

Linda Marks

The purpose of this study is to explore gaps between policy and practice in relation to the involvement of voluntary and community sector (VCS) members in local strategic…

Bridging the gap?: A critical analysis of the development of the Patient Advice and Liaison Service (PALS)

Jane South

The creation of the Patient Advice and Liaison Service (PALS) was part of a range of measures to make the NHS more patient‐centred. The purpose of this paper is to present a…

Creating complex health improvement programs as mindful organizations: From theory to action

L. Michele Issel, Kusuma M. Narasimha

The purpose of this paper is to identify ways for organizationally complex, community‐based health improvement initiatives to avoid “failures” with regard to client outcomes.

Strategic behaviour of institutional providers in mental handicapped care in The Netherlands

Willem H. Van Harten, Marleen J.M. Veldhuis, Bernhard H. Hoeksma, Koos J. Krabbendam

The purpose of this paper is to describe an inventory of the strategic responses of institutional providers of mental handicapped care to the strengthening of consumer choice…

Back to the future in NHS reform

Philip Warwick

In the mid 1990s the NHS “did” competition, in the mid 2000s the NHS is “doing” choice. This paper aims to cut through the rhetoric, highlight the differences and parallels…

Why sexual health promotion misses its audience: Men who have sex with men reading the texts

Hugh Lee

Sexual health promotion aimed at men who have sex with men (MSM) is not achieving its objective of reducing the incidence of new infections of sexually transmitted diseases…

Outsourcing in private healthcare organisations: a Greek perspective

Socrates J. Moschuris, Michael N. Kondylis

The purpose of this paper is to present a study carried out to investigate the extent of outsourcing, the decision‐making process, the impact of outsourcing, and the future trend…

Heterosexism in Health and Social Care