Journal of Health Organization and Management: Volume 36 Issue 8

Falling through the cracks: the invisible hospital cleaning workforce

Charles E. Hacker, Deborah Debono, Joanne Travaglia, David J. Carter

This paper explores the role of hospital cleaners and their contribution to healthcare safety. Few studies have examined the activities and input of hospital cleaners, rendering…

Evaluating a quality improvement collaborative: a hybrid approach

Sharon J. Williams, Lynne Caley, Mandy Davies, Dominique Bird, Sian Hopkins, Alan Willson

Quality improvement collaboratives (QICs) are a popular approach to improving healthcare services and patient outcomes. This paper evaluates a QIC implemented by a large…