Table of contents - Special Issue: Emotion in healthcare organization
Guest Editors: Professor Annabelle Mark
Organizing emotions in health care
Annabelle MarkTo introduce the articles in this special issue, discussing emotion in the in health‐care organisations.
The impact of setting and agency
Anton ObholzerWorkers in institutions that deal with loss and bereavement need to be aware of factors that can negatively influence their capability to work effectively. This paper aims to…
A health‐care model of emotional labour: An evaluation of the literature and development of a model
Sandi MannThis paper aims to evaluate the literature on emotional labour in the health‐care sector and the benefits and costs of such performance for both the carer and the patient. The aim…
Riding the emotional roller‐coaster: A framework for improving nursing morale
Fiona McFadzean, Elspeth McFadzeanTo examine the literature on employee morale and to construct a model of this area pertaining to nurses. This framework seeks to present morale in a holistic manner, illustrating…
Emotion in health care: the cost of caring
Margaret BruntonThe purpose of this paper is to understand the centrality of emotion, and how that emotion both created and contributed to meaning, in the communication of health professionals…
Different timetables for change: understanding processes in reorganizations: A qualitative study in a psychiatric sector in Sweden
Elsmari Bergin, Michael Helge RønnestadIt is well‐known that a decrease in economic resources in health care results in increased workload, stress and pressure on personnel. The main aim of this study was to explore…
Gossip and emotion in nursing and health‐care organizations
Kathryn Waddington, Clive FletcherThe purpose of this paper is to examine the relationship between gossip and emotion in health‐care organizations. It draws on findings from empirical research exploring the…
Emotional labour at work and at home among Greek health‐care professionals
Anthony J. Montgomery, Efharis Panagopolou, Alexos BenosThe emotionally taxing nature of health‐care work has been increasingly recognized. In parallel, the field of work and family has been searching for more specific antecedents of…
