Table of contents
The role of emotional exhaustion among public healthcare professionals
M. Ángeles López-Cabarcos, Analía López-Carballeira, Carlos Ferro-SotoThe nature of public healthcare highlights not only the need of understanding the role of emotional exhaustion in the relationship between employees’ job demands and desirable…
A case-based methodology for lean implementation in hospital operations
Tatyana Karla Oliveira Régis, Luciano Costa Santos, Cláudia Fabiana GohrAlthough there are general methodologies for lean implementation in manufacturing companies, a specific methodology for the implementation of lean healthcare in hospitals has not…
An ethnographic study comparing approaches to inter-professional knowledge sharing and learning in discharge planning and care transitions
Justin Waring, Simon Bishop, Fiona Marshall, Natasha Tyler, Robert VickersThe purpose of this paper is to investigate how three communication interventions commonly used during discharge planning and care transitions enable inter-professional knowledge…
Organizational learning and patient safety: hospital pharmacy settings
Wael Abdallah, Craig Johnson, Cristian Nitzl, Mohammed A. MohammedThe purpose of this paper is to explore the relationship between organizational learning and patient safety culture in hospital pharmacy settings as determined by the learning…
What affects length of hospital stay? A case study from Malta
Lorraine Abela, Adriana Pace, Sandra C. ButtigiegHospital length of stay (LOS) is not only a function of patient- and disease-related factors, but is also determined by other health system-wide variables. Managers and clinicians…
Whistleblowing over patient safety and care quality: a review of the literature
John Blenkinsopp, Nick Snowden, Russell Mannion, Martin Powell, Huw Davies, Ross Millar, Jean McHaleThe purpose of this paper is to review existing research on whistleblowing in healthcare in order to develop an evidence base for policy and research.
