Internet Research
Issue(s) available: 168 – From Volume: 1 Issue: 1, to Volume: 34 Issue: 7
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Unveiling factors and contingencies influencing exhaustion in professional esports players: evidence from China
Gordon Liu, Yue Meng-Lewis, Weiyue Wang, Yupei ZhaoThe rapid growth of professional esports has highlighted the lack of a universally recognised governing body to standardise operations and competition rules. This absence presents…
Value co-creation in live streaming through tourism scenes: a contextual marketing perspective
Jun Yu, Chaowu Xie, Songshan HuangThis study aims to identify a value co-creation framework for live streaming through tourism scenes (LStTS). It also clarifies the value attributes of LStTS and makes an empirical…
Corporate social and digital responsibility in esports
Dimitrios Kolyperas, Christos Anagnostopoulos, Ismini Pavlopoulou, Argyro Elisavet Manoli, Simon ChadwickThe esports industry has experienced a dynamic growth. In this context, a significant evolution in the logic of corporate social responsibility (CSR) can be observed, particularly…
Why do people customize avatars in the metaverse? Curiosity and SOR model perspective
Suhyoung Ahn, Byoungho Ellie Jin, Hyesim SeoThe metaverse, a virtual space where one can build and explore with others using avatars, is drawing global interest. Then questions arise: What drives consumers to customize…
From attraction to monetization: How do knowledge influencers trigger users’ willingness to subscribe to knowledge products?
Xiaoyu Chen, Alton Y.K. ChuaThis study examines the phenomenon of “knowledge influencers,” individuals who convey expert information to non-expert audiences and attract users to subscribe to their…
“I am sorry for judging you”: conceptualizing sentiment reversal among followers in case of falsely alleged social media influencer transgression
Ishaan Sengupta, Kokil Jain, Arpan Kumar Kar, Isha SharmaInfluencer transgressions can disappoint their followers. However, there is a lack of clarity about the effects of a false allegation on an influencer–follower relationship…
Gameful systems for corporate sustainability: systematic review, conceptual framework and research agenda on gamification and sustainable employee behavior in companies
Jeanine Kirchner-Krath, Samanthi Dijkstra-Silva, Benedikt Morschheuser, Harald F.O. von KorfleschGiven the urgency of corporate engagement in sustainable development, companies seek ways to involve their employees in sustainability efforts. In this regard, gamified systems…
Can digital transformation alleviate corporate fraud? Evidence from China
Duo Shang, Dongliang Yuan, Xinmei Wu, Dehui LiThe aim of this paper is to explore the relationship between digital transformation and corporate fraud.
Understanding the influence of communication visibility in preventing knowledge sabotage: a knowledge power perspective
Junli Wang, Ling Yuan, Zhihong TanThis study explores the potential impact of enterprise social media (ESM) communication visibility on knowledge sabotage to reduce knowledge sabotage within organizations.
Unpacking the association between social media use and support for unlawful behaviors in protests: a study in Hong Kong
Chuanli Xia, Fei ShenExisting research has shown the role of social media in facilitating general protest participation. However, there is a noticeable gap in understanding the dynamics related to…
The OPAD-perception framework: measuring perceptions of online personalized advertising
Lijie Guo, Daricia Wilkinson, Moses Namara, Karishma Patil, Bart P. KnijnenburgThe paper aims to develop and validate an instrument to measure users’ perceptions of online personalized advertising.
Digital transformation and green innovation performance: unraveling the role of green knowledge sharing and top management environmental awareness
Javier Martínez Falcó, Eduardo Sánchez-García, Bartolomé Marco-Lajara, Umair AkramThis research focuses on analyzing the impact of digital transformation (DT) on the green innovation performance of Spanish wineries, as well as the mediating effect of green…
In AI, we do not trust! The nexus between awareness of falsity in AI-generated CSR ads and online brand engagement
Ahmad Aljarah, Blend Ibrahim, Manuela LópezSynthetic advertising, which involves creating or modifying ads through artificial intelligence (AI) technology, has recently transformed the field of media and advertising…
The battle against screen time: a systematic review of hedonic information systems use reduction
Pedro Nascimento, Tiago Oliveira, Joana NevesIn the 21st century, excessive use of hedonic information systems (HIS) has become commonplace, making HIS use reduction a more viable option for many users than complete…
The value of augmented reality: exploring hedonic and utilitarian augmented reality experiences
M. Claudia tom Dieck, Nina Krey, Eleanor CranmerThe current study explores two distinct augmented reality (AR) experiences (hedonic and utilitarian) to determine the drivers of satisfaction and word-of-mouth (WOM)…
You have got a nerve: examining the nexus between coworkers' cyberloafing and workplace incivility
Yajun Zhang, Jingjing Wang, Junwei Zhang, Yongqi Wang, Muhammad Naseer AkhtarWhile cyberloafing has emerged as a prevalent issue in numerous workplaces, research on its consequences is still underdeveloped, highlighting a need for further exploration and…
Together we can do it! A roadmap to effectively tackle propaganda-related tasks
Raquel Rodríguez-García, Roberto Centeno, Álvaro RodrigoIn this paper, we address the need to study automatic propaganda detection to establish a course of action when faced with such a complex task. Although many isolated tasks have…
Understanding SNS use reduction from the perspective of the cognitive-affective model
Pedro Nascimento, Tiago Oliveira, Joana NevesThis investigation delves into the elements influencing social networking sites (SNS) use reduction behavior through the lens of the cognitive-affective (CA) model to understand…
Unpacking the complexity of online incivility: an analysis of characteristics and impact of uncivil behavior during the Hong Kong protests
Baiqi Li, Yunya Song, Yongren Shi, Hsuan-Ting ChenThis study seeks to establish a new framework for categorizing incivility, differentiating between explicit and implicit forms, and to investigate their respective abilities to…
Perceived identity threat and brand advocacy responses to different types of brand-related attacks
Junyun Liao, Jiawen Chen, Yanghong Hu, Raffaele Filieri, Xiaoliang Feng, Wei WangUsers frequently target rival brands through direct criticism or indirect customer insults, yet the impact of such attacks on brand advocacy remains unexplored. The purpose of…
Bridging the health literacy gap through AI chatbot design: the impact of gender and doctor cues on chatbot trust and acceptance
Eunjoo Jin, Yuhosua Ryoo, WooJin Kim, Y. Greg SongNotwithstanding their potential benefits especially for individuals with low health literacy, users are still somewhat skeptical about the reliability of healthcare chatbots. The…
The impact of social support chatbots on patients’ value co-creation behavior in online health communities: a moderated mediation model
Muhammad Salman Latif, Jian-Jun Wang, Mohsin Shahzad, Muhammad MursilOnline health communities (OHCs) have emerged on the Internet, substantially changing the conventional healthcare delivery model. Despite this emergence, the lack of patient…
Predicting the acceptance of e-government: a systematic review
Xiaohe Wu, Alain Yee Loong Chong, Yi Peng, Haijun BaoThis study uses a systematic review to explore the potential causes of previous findings related to e-government acceptance research. By identifying the most frequently used…
Digital influencers in different cultural contexts: effects of authenticity and value perceptions
Mahesh Gadekar, Mbaye Fall Diallo, Victoria-Sophie OsburgBrands can build meaningful, effective connections with consumers through digital influencers. This paper aims to understand the factors determining digital influencers’ success…
From resistance to acceptance: developing health task measures to boost mHealth adoption among older adults: mixed-methods approach and innovation resistance
Wilson K.S. Leung, Sally P.M. Law, Man Lai Cheung, Man Kit Chang, Chung-Yin Lai, Na LiuThere are two main objectives in this study. First, we aim to develop a set of constructs for health task management support (HTMS) features to evaluate which health-related tasks…
How representational fidelity affects sociability and cyberself engagement in the Metaverse
Seoyoun Lee, Younghoon Chang, Jaehyun Park, Alain Yee Loong Chong, Qiuju YinThis study examines how users' multidimensional representational fidelity factors affect sociability and cyberself engagement in the Metaverse platform; that is, how they interact…
Driving engagement in metaverse-mediated tourism environments: exploring the role of perceived realism
Man Lai Cheung, Wilson K.S. Leung, Man Kit Chang, Randy Y.M. Wong, Sin Yan TseDespite the promising development and marketing potential of the metaverse, our understanding of how realistic metaverse environments impact user engagement and behaviours remains…
Unraveling the impact of infodemic stress on information and health behaviors: a double effect perspective
Ting Pan, Yongqiang Sun, Xitong Guo, Min ZhangThis paper aims to explore the underlying mechanism whereby information-induced stress, resulting from the burdensome nature, questionable information reliability, misleading…
Introducing yourself to strangers: does conversational self-presentation matter in peer-to-peer accommodation
Fuzhen Liu, Chaocheng He, Kee-Hung LaiSelf-presentation has emerged as a pivotal marketing strategy for service providers seeking to craft virtual images in the peer-to-peer (P2P) accommodation sector. However, the…
The effect of blockability affordance on confrontation against cyberbullying on social networking sites: theoretical and methodological implications
Dong-Heon Kwak, Dongyeon Kim, Saerom Lee, Martin Kang, Soomin Park, Deborah KnappSocial networking sites (SNS) have become popular mediums for individuals to interact with others. However, despite the positive impact of SNS on people’s lives, cyberbullying has…
How perceived value of augmented reality shopping drives psychological ownership
Kai-Yu Wang, Abdul Rehman Ashraf, Narongsak Thongpapanl, Idaf IqbalThis study proposes a framework that demonstrates how the perceived value of augmented reality (AR) shopping influences the formation of psychological ownership of product and…
Co-owned information disclosure and collective privacy calculus on social network platforms: the moderating role of information ownership
Yafei Feng, Yongqiang Sun, Nan Wang, Xiao-Liang ShenSharing co-owned information on social network platforms has become a common and inevitable phenomenon. However, due to the uniqueness of co-owned information, the privacy…
Exploring the impact of paid over-the-top service and mobile network profiles in watching TV content on mobile devices
Soo Il Shin, Sumin Han, Kyung Young Lee, Younghoon ChangThe television (TV) content ecosystem has shifted from traditional broadcasting systems to dedicated content producers and over-the-top (OTT) services. However, less empirical…
Social comparisons at social networking sites: how social Media-induced fear of missing out and envy drive compulsive use
Anushree Tandon, Samuli Laato, Najmul Islam, Amandeep DhirA major portion of our social interaction now occurs online, facilitated by social networking sites (SNSs) that enable people to connect and communicate at will. However, the…
Exploring the impact of forced teleworking on counterproductive work behavior: the role of event strength and work-family conflict
Yuan Liang, Tung-Ju Wu, Weipeng LinMost employees are forced to telework due to the COVID-19 pandemic, which brings novel, disruptive, and critical challenges both in work and life. Based on event system theory and…
Is information normalization helpful in online communication? Evidence from online healthcare consultation
Xuan Wang, Tao Huang, Wenping Zhang, Qingfeng Zeng, Xin SunThis study aims to investigate the role of information normalization in online healthcare consultation, a typical complex human-to-human communication requiring both effectiveness…
Effect of autonomous vehicle-related eWOM on (fe)males’ attitude and perceived risk as passengers and pedestrians
Snehasish Banerjee, Alton Y.K. ChuaThis study investigates how autonomous vehicle (AV)-related electronic word-of-mouth (eWOM) of different polarities affects attitude and perceived risk from the perspectives of…
Digital-intelligence transformation, for better or worse? The roles of pace, scope and rhythm
Jianyu Zhao, Xinru Wang, Xinlin Yao, Xi XiAlthough digital transformation (DT) has emerged as an important phenomenon for both research and practices, the influences remain inconclusive and inadequate. The emerging…
“I like the sound of that”: understanding the effectiveness of audio in ads
Stuart J. Barnes, Weisha WangSports advertisements such as the Super Bowl showcase products and brands that have invested increasingly large sums financially to gain viewers’ attention. However, how audio…
Optimizing live streaming engagement through store atmospheric cues: exploring prosocial behavior and social comparison—insights from streamers and viewers
Jing (Daisy) Lyu, Yan Danni Liang, Durga Vellore NagarajanLive Streaming Marketing has emerged as a transformative medium, facilitating real-time product promotion and brand messaging and reshaping consumer engagement. However, knowledge…
Gamification as a panacea to workplace cyberloafing: an application of self-determination and social bonding theories
K.S. Nivedhitha, Gayathri Giri, Palvi PasrichaGamification has been constantly demonstrated as an effective mechanism for employee engagement. However, little is known about how gamification reduces cyberloafing and the…
How emotions affect the outcomes of information overload: information avoidance or information consumption?
Xusen Cheng, Shuang Zhang, Bo YangInformation overload has become ubiquitous during a public health emergency. The research purpose is to examine the role of mixed emotions in the influence of perceived…
Constant or inconstant? The time-varying effect of danmaku on user engagement in online video platforms
Haixia Yuan, Kevin Lu, Ali Ausaf, Mohan ZhuAs an emerging video comment feature, danmaku is gaining more traction and increasing user interaction, thereby altering user engagement. However, existing research seldom…
CEO social media celebrity status and credit rating assessment
Yue Fang, Xin Bao, Baiqing Sun, Raymond Yiu Keung LauThis paper aims to investigate the effect of CEO social media celebrity status on credit ratings and to determine whether potential threats on the CEO celebrity status negatively…
Potential treatments of technology addiction: insights for information systems scholars
Weihong Ning, Ofir Turel, Fred D. DavisIn this current review, we aimed to understand technology addiction interventions and provide guidelines for IS scholars to use IT to prevent or attenuate technology addiction.
The golden zone of AI’s emotional expression in frontline chatbot service failures
Qian Chen, Yeming Gong, Yaobin Lu, Xin (Robert) LuoThe purpose of this study is twofold: first, to identify the categories of artificial intelligence (AI) chatbot service failures in frontline, and second, to examine the effect of…
Seeking social support on social media: a coping perspective
Adela Chen, Kristina LemmerThis paper aims to examine the strength characteristics of a stressful event (i.e. novelty, disruption, and criticality) as factors that drive people’s social media use for…
Spillover effects of data breach on consumer perceptions: evidence from the E-commerce industry
Jaeyoung Park, Woosik Shin, Beomsoo Kim, Miyea KimThis study aims to explore the spillover effects of data breaches from a consumer perspective in the e-commerce context. Specifically, we investigate how an online retailer’s data…
Value implications of followers in social marketplaces: insights into ego network structures
Shan Wang, Fang WangIn social marketplaces, follower ego networks are integral social capital assets for online sellers. While previous research has underscored the positive impact of the follower…
Platform control and multi-realized platform benefits: a meta-analysis
Nicholas Roberts, Inchan Kim, Kishen Iyengar, Jennifer PullinPlatform owners need to encourage yet control complementors in ways that generate benefits. Retaining too much control can restrict innovation and knowledge flows; giving up too…
Corporate social responsibility and firm value: exploring the moderating effects of information technology-enabled knowledge capabilities
Junmin Xu, Alvin Chung Man Leung, Wei Thoo Yue, Qin SuA substantial amount of research has examined the firm value impact of corporate social responsibility (CSR). Nevertheless, the findings have been inconsistent, prompting…
Seeing the forest and the trees: a meta-analysis of the antecedents to online self-disclosure
Ruihe Yan, Xiang Gong, Haiqin Xu, Qianwen YangA wealth of studies have identified numerous antecedents to online self-disclosure. However, the number of competing theoretical perspectives and inconsistent findings have…
My online self identifies with you, but my offline self skips you: the duality of online and offline personalities in identification with the endorser
Yongwoog Andrew JeonThe current study examines a novel model that examines how the online and offline or general personality of the same person predicts social identification with the endorser in a…
Pay with a smile? Modelling the continuance use intention of facial recognition payment
Xin-Jean Lim, Jun-Hwa Cheah, Jennifer Yee-Shan Chang, Weng Marc Lim, Alastair M. Morrison, Yogesh K. DwivediThis study synthesises the self-determination theory (SDT), expectation-confirmation model (ECM), and protection motivation theory (PMT) to formulate an integrated theoretical…
How do small-to-medium-sized e-commerce businesses stay competitive? Evidence on the critical roles of IT capability, innovation and multihoming
Qin Weng, Danping Wang, Stephen De Lurgio II, Sebastian SchuetzSmall-to-medium-sized enterprises (SMEs) in e-commerce often invest in information technology (IT) to stay competitive. However, whether and how IT capability (ITC) translates…
A study on the cross-platform influence mechanism of physicians’ live streaming behavior on performance
Chen Chen, Hong WuThe advent of online live streaming platforms (OLSPs) and online health communities (OHCs) has expedited the integration of traditional medical services with Internet new media…
Selling by contributing: the monetization strategy of individual content providers in the light of human brand
Sha Zhou, Yaqin Su, Muhammad Aamir Shahzad, Zhengchi LiuThe integration of social media and e-commerce has resulted in a rising phenomenon among individual content providers (ICPs), who used to offer free content, to provide consumers…
How do NPOs’ topics and moral foundations in gun-related issues influence public engagement on Twitter?
Yafei Zhang, Li Chen, Ming XieDrawing on the moral foundations theory (MFT), we examine what nonprofit organizations (NPOs) discuss and how NPOs engage in gun-related issues on Twitter. Specifically, we…
Archetypes of influential users in social question-answering sites
Miaomiao Chen, Alton Y.K. Chua, Lu AnThis paper seeks to address the following two research questions. RQ1: What are the influential user archetypes in the social question-answering (SQA) community? RQ2: To what…
Understanding first aid knowledge adoption on social media with an extended information adoption model
Xiumei Ma, Yongqiang Sun, Xitong Guo, Kee-Hung Lai, Peng LuoSocial media provides a convenient way to popularise first aid knowledge amongst the general public. So far, little is known about the factors influencing individuals’ adoption of…
Social influence and the choice of product upgrades: evidence from virtual product adoption in online games
Qing Huang, Xiaoling Li, Dianwen WangPrevious studies on social influence and virtual product adoption have mainly taken users’ purchase behavior as a dichotomous variable (i.e. purchasing or not). Given the…
Mitigating perceived overload of communication visibility: the role of ESM policies
Yuan Sun, Shuyue Fang, Anand Jeyaraj, Mengyi ZhuThis study aims to explore how communication visibility affects employees’ work engagement from the negative perspective of employees’ perceived overload in the context of…
Sharenting in China: perspectives from mothers and adolescents
Lin Zhu, Yan Wang, Yanhong ChenMothers sharing images and information on social media about their children is a contemporary cultural norm. While the practice has been heavily discussed in popular media, there…
Inducing shoppers’ impulsive buying tendency in live-streaming: integrating signaling theory with social exchange theory
Xi Luo, Jun-Hwa Cheah, Xin-Jean Lim, T. Ramayah, Yogesh K. DwivediThe increasing popularity of live-streaming commerce has provided a new opportunity for e-retailers to boost sales. This study integrated signaling theory and social exchange…
Exploring the dual routes in influencing sales and adoption in augmented reality retailing: a mixed approach of SEM and FsQCA
Xiaoyu Xu, Qingdan Jia, Syed Muhammad Usman TayyabThis study investigates augmented reality (AR) retailing and attempts to develop a profound understanding of consumer decision-making processes in AR-enabled e-retailing.
Examining the effects of cognitive load on information systems security policy compliance
Derrick Ganye, Kane SmithEnforcing employee compliance with information systems security policies (ISSP) is a herculean task for organizations as security breaches due to non-compliance continue to soar…
Not all IT addictions are handled equally: guilt-vs shame-driven coping with IT addiction
Hamed Qahri-Saremi, Isaac Vaghefi, Ofir TurelWe build on the transactional model of stress and coping and the appraisal theory of emotions to theorize how users cognitively and emotionally cope with IT addiction-induced…
Stimulating positive reviews by combining financial and compassionate incentives
Yuanyuan Wu, Liuyan Chen, Eric W.T. Ngai, Pengkun WuThe objective of this study is to investigate the interaction effect between incentive type (financial and compassionate incentives) and the ethicality of merchant strategy on…
Does corporate digitalization improve disclosure quality?
Mingzhi Hu, Yinxin Su, Xiaofen YuThis study investigates the potential association between corporate digitization and disclosure quality, and how this relationship is moderated by non-state ownership and…
How perceived overload leads to WeChat passive usage intention: the mediating roles of social network exhaustion and discontented feeling
Hua Pang, Yanxinyue LiuThe principal purposes of the research are to empirically investigate three forms of perceived overload on social media and shed light on their associations with users’ passive…
Good for all, good for me: the influences of dedication- and constraint-based switching barriers on user-generated contributions
En-Yi Chou, Cheng-Yu LinPrior research on user-generated content (UGC) contributions has primarily focused on self-centered or other-centered motives, paying limited attention to the concept of…
Rethinking privacy in the Internet of Things: a comprehensive review of consumer studies and theories
Ana Alina TudoranThis study aims to analyze and synthesize literature on consumer privacy-related behavior and intelligent device-to-device interactions within the Internet of Things (IoT).
Beyond lazy; external locus of control as an alternative explanation for the privacy paradox
Eoin Whelan, Michael Lang, Martin ButlerThe privacy paradox refers to the situation where users of online services continue to disclose personal information even when they are concerned about their privacy. One recent…
The role of omnichannel integration and digital value in building brand trust: a customer psychological perception perspective
Zhihui Yang, Dongbin Hu, Xiaohong ChenIn the dynamic landscape of the digital economy, companies are increasingly adopting omnichannel integration strategies to enhance customer experiences. However, the interplay…
Motivational profile and knowledge creation in eSports: examining the roles of mutualistic co-presence
Joseph Siu-Lung Kong, Ron Chi-Wai Kwok, Gabriel Chun-Hei Lai, Monica LawResearch on knowledge creation within eSports learning is scarce. This study extends the understanding of competition-oriented collaborative learning in eSports by examining the…
Effect of consistency of the review set on causal attribution: the moderating roles of repeating purchase cues and product knowledge
Xiao Peng, Hessam Vali, Xixian Peng, Jingjun (David) Xu, Mehmet Bayram YildirimThe study examines the potential moderating effects of repeating purchase cues and product knowledge on the relationship between the varying consistency of the review set and…
Performance implications of match between social media–enabled interactions and contracts in interfirm governance
Chao Feng, Jinjun Yu, Yajing Fan, Hui ChenIntegrating transaction costs economics and task-technology fit theory, this study distinguishes two categories of social media–enabled interactions, namely task-related…
Herd behavior in social commerce: understanding the interplay between self-awareness and environment-awareness
Xiayu Chen, Renee Rui Chen, Shaobo Wei, Robert M. DavisonThis study investigates how individuals' self-awareness (specifically, private and public self-awareness) and environment-awareness (perceived expertise, similarity and…
How does social media use in the workplace affect employee voice? Uncovering the mediation effects of social identity and contingency role of job-social media fit
Wenjing Chen, Bowen Zheng, Hefu LiuEmployee voice is crucial for organizations to identify problems and make timely adjustments. However, promoting voice in organizations is challenging. This study aims to…
Learning for success: understanding crowdfunding relaunch performance after initial failures
Xiaochen Liu, Yukuan Xu, Qiang Ye, Yu JinFierce competition in the crowdfunding market has resulted in high failure rates. Owing to their dedication and efforts, many founders have relaunched failed campaigns as a…
ISSN:
1066-2243e-ISSN:
2054-5657ISSN-L:
1066-2243Online date, start – end:
1991Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Dr Christy Cheung
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