Table of contents
The choice of digital newspapers: influence of reader goals and user experience
Carlos Flavián, Raquel GurreaTo analyze press reader behavior in the digital medium: identify the main goals that lead readers to read the press and analyze their influence on the choice of digital…
Design benchmarking, user behavior analysis and link‐structure personalization in commercial web sites
Mamata Jenamani, Pratap K.J. Mohapatra, Sujoy GhoseTo create a benchmark for design evaluation of commercial web sites, to model customers' site navigation behavior, and to develop and implement algorithms for link‐structure…
Online retailing, product classifications, and consumer preferences
Pradeep Korgaonkar, Ronnie Silverblatt, Tulay GirardTo investigate if consumer online patronage is influenced by product category and online store type.
Understanding customer knowledge sharing in web‐based discussion boards: An exploratory study
Matthew K.O. Lee, Christy M.K. Cheung, Kai H. Lim, Choon Ling SiaThe proliferation and advance of web‐based technologies create expanded opportunities for retailers to gain a better understanding of their customers. However, the success of…
Clustering the consumers on the basis of their perceptions of the Internet banking services
Katariina MäenpääThe purpose of the paper is to explore Internet banking services (IBS), consumers availing the services and the potential development possibilities of the services in the…
Automatic new topic identification in search engine transaction logs
H. Cenk Ozmutlu, Fatih Cavdur, Seda OzmutluContent analysis of search engine user queries is an important task, since successful exploitation of the content of queries can result in the design of efficient information…
An analysis of the e‐service literature: towards a research agenda
Jennifer RowleyThe purpose of this paper is to review research and is to gather conceptual perspectives on the role and nature of e‐service, and the e‐service experience. Recent advances in…
ISSN:
1066-2243e-ISSN:
2054-5657ISSN-L:
1066-2243Online date, start – end:
1991Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Dr Christy Cheung