Information Technology & People
Issue(s) available: 147 – From Volume: 6 Issue: 1, to Volume: 37 Issue: 8
How online social community participation affect product stickiness: a study on green energy technology product
You-Hung Lin, Hsin Hsin Chang, Chun Po ChiuThis study aims to develop a conceptual model for GET products that participate in brands’ online communities, based on social cognitive theory (SCT), with environmental factors…
Comparing the roles of creativity and digital nativity in predicting general and IT innovativeness
Aldijana Bunjak, Matej Cerne, Jestine Philip, Peter TrkmanThe study compares the effects of creativity and digital nativity, with the latter signifying proficiency in digital skills, on enhancing innovation among employees. The research…
How effective is AI augmentation in human–AI collaboration? Evidence from a field experiment
Chengcheng Liao, Xin Wen, Shan Li, Peiyuan DuCompanies increasingly leverage artificial intelligence (AI) to enhance human performance, particularly in e-commerce. However, the effectiveness of AI augmentation remains…
How perceived team virtuality affects individual knowledge hiding in teams: unraveling the paradox when heads meet hearts
Mengtian Xiao, Yingqing Xu, Qijie XiaoThis study aims to enhance the understanding of team virtuality by exploring its impact on individual counterproductive knowledge behaviors, particularly knowledge hiding. It…
Investigating the lurking mechanism of SNS users: a comprehensive examination of context-specific cues and role stresses
Xiaodan Liu, Chao Su, Jin YinSocial networking services (SNS) empower users with a robust capability to connect with others and manage their social relationships. However, as the size of users’ social…
Exploring user adaptation behaviors toward mobile technology: a higher education perspective
Samantha Samaneh Kakavand, Aria Teimourzadeh, Benjamin KakavandGrounded in coping model of user adaptation (CMUA), this research aims to provide insights into understanding the social mechanism influencing faculty’s adoption and adaptation of…
What drives social shopping in social commerce platform? The effects of affordance, self-congruity and functional-congruity
Xiang Gong, Yi Yang, Wei WuSocial group system and social tagging system, which leverage the psychological mechanisms underlying group influence and social tags to drive consumer behaviors, have been…
The impact of attention and task performance on antiphishing performance: a multigoal perspective
Shihe Pan, Jungwon KuemPeople are often recognized as the weakest part of thwarting phishing attacks. The goal of preventing phishing can conflict with the goal of keeping a good level of productivity…
Donating or collecting? Differential impact mechanisms of knowledge sharing through enterprise social media on employees' innovative work behavior
Changyu Wang, Kexin Chen, Jiaojiao Feng, Jianyu ChenIn the digital age, enterprise social media (ESM) has been broadly used to break the barrier of space and time for knowledge sharing involving two activities—knowledge donating…
The impact of cultural practices on the outcome of IT risk management implementation
Neda Azizi, Omid Haass, Piera Centobelli, Roberto CerchioneThe objectives of this research are two-fold. The first is to explore, describe and explain the relevance of the concept of Information Technology risk management (ITRM…
Clinical decision support in Tanzanian healthcare facilities: an activity theory approach to analysing tools and procedures for enhanced patient care
Augustino Mwogosi, Cesilia MambileThe study aims to explore the utilisation of Clinical Decision Support (CDS) tools in Tanzanian healthcare facilities by identifying the tools used, the challenges encountered and…
Why premium in freemium: a hedonic shopping motivation model in virtual game retailing
Ali Hussain, Ding Hooi Ting, Ben MarderHedonic shopping is a growing phenomenon designed to enhance gamers’ virtual content shopping experience with increasing economic significance, yet limited attention has been…
The determinants of participation in online business forums: exploring the interplay of need factors and reciprocity
Rebwar Kamal GharibThe purpose of this study is to enhance the understanding of the drivers of participation in online business forums (OBFs). Specifically, it examines how reciprocity and three…
Data-driven sensegiving and sensemaking: a phenomenological investigation
Morteza Namvar, Ghiyoung P. Im, Jingqi (Celeste) Li, Claris ChungBusiness analytics (BA) is a new frontier of technology development and has enormous potential for value creation. Information systems research shows ample evidence of its…
Digital entrepreneurship and the emergence of coopetitive affordance
Mumin Abubakre, Marcia MkansiBy focusing on the contextual conditions of South African digital entrepreneurs and the affordances of digital technologies, we understand how connective affordances of digital…
Excessive information on social media and Generation Z's long-term COVID-19 vaccine advocacy: a post-pandemic perspective
Hongfei Liu, Yue Meng-Lewis, Wentong LiuSocial media played an irreplaceable role in young people’s online social life and information consumption during the COVID-19 pandemic. This research focuses on the impact of…
The impact of informational antecedents on Generation Z consumers’ evaluations of cross-border e-commerce transaction costs and purchase decisions
Jung-Chieh Lee, Liang nan XiongCompared to traditional (domestic) e-commerce consumers, cross-border electronic commerce (CBEC) consumers may face greater information asymmetry in the CBEC purchase process…
How does obsolescence risk influence consumer resistance to smartwatches?
Fulya Acikgoz, Burak Borulu, Mehmet Cem BölenDue to advances in both software and hardware, obsolescence risk refers to the fear that a product will soon become obsolete, which can be very high for technological products…
Elevating employees’ psychological responses and task performance through responsible artificial intelligence
Surabhi Verma, Vibhav Singh, Ana Alina Tudoran, Som Sekhar BhattacharyyaIn this study, we investigated the positive and negative effects of stress that is driven by responsible artificial intelligence (RAI) principles on employee job outcomes by…
Exploring metaverse: affordances and risks for potential users
Xueqi Bao, Jie Yu, Minghuan ShouThis article aims to develop and validate a theoretical model via survey data to identify the affordances and challenges influencing metaverse adoption. We specifically examine…
Affordances-in-practice: unravelling blockchain-for-good in sustainable investment
Stéphanie Giamporcaro, George KukThis study aims to make a distinction between actualized and claimed affordances of blockchain by examining how a specified user group interprets and translates the actualized…
Intrinsically motivating the crowds: the role of feedback information in crowdsourcing contests
Mengmeng Wang, Chun Zhang, Tingting ZhuThe purpose of this study is to explore the motivational role of feedback information (positive and negative) provided by the firm in the face of participant heterogeneity, in…
Understanding experiences of adverse digital incorporation of ridesharing drivers in Bangladesh
Ummaha Hazra, Asad Karim Khan Priyo, Jamil Jahangir SheikhBangladesh recently experienced frequent demonstrations by drivers of ridesharing applications. Since the drivers are not excluded from the technology environment, rather they are…
The formation mechanism of the excessive use of short-form video apps: an IT affordance perspective
Wenhua Li, Yuwo Fu, Junpeng Guo, Jiaxin MaoRecently, short-form video apps, as a new form of social media, have attracted users and rapidly emerged by virtue of their personalized recommendation algorithms, interesting…
Diversity of digital media exposure, information verification and vaccination intention: an empirical study in China
Hongliang Chen, Yueying Chen, Xiaowen Xu, David AtkinDuring the COVID-19 pandemic, the public relied heavily on digital media to stay tuned for the latest update. Media preference could increase risk perceptions, although the…
Assessing factors influencing intentions to use cryptocurrency payments in the hospitality sector
Rajasshrie Pillai, Raman Preet, Brijesh Sivathanu, Nripendra P. RanaThe emergence of cryptocurrency has developed a new payment system that is changing how financial transactions happen in hospitality. Consumers/travelers have started…
“You are you, and I am me”: investigating inter-organisational collaboration between multiple emergency services
Fatema ZaghloulIn the past decade, financial austerity has brought significant pressure upon emergency services in the UK. For the British Government, one approach to alleviate this pressure was…
#Fakefamous: how do influencers use disinformation to establish long-term credibility on social media?
Varqa Shamsi Bahar, Mahmudul HasanCredible influencers play a key role in shaping the views and preferences of social media users. However, many influencers intentionally use disinformation (e.g. false narratives…
How do recommendations influence patient satisfaction? Evidence from an online health community
Hao Wang, Shan Liu, Baojun Gao, Arslan AzizThis study aims to explore whether seeking recommendations for doctors from offline word-of-mouth or online reviews influences patient satisfaction after treatment, and how the…
Unpacking the complexities of health record misuse: insights from Australian health services
Javad Pool, Saeed Akhlaghpour, Andrew Burton-JonesInformation systems (IS) research in general and health IS studies, in particular, are prone to a positivity bias – largely focusing on upside gains rather than the potential…
The underlying mechanism of user response to AI assistants: from interactivity to loyalty
Minjeong Ko, Luri Lee, Yunice YoungKyoung KimWith the expansion of artificial intelligence (AI) technology in everyday life, it is critical to discuss how and why consumers respond in certain ways to AI agents. However, few…
Algorithmic monitoring increases unethical behavior in gig workers: the mediating role of moral disengagement
Shuang Gao, Yu Jia, Bo Liu, Wenlong MuAlgorithmic monitoring has been widely applied to the practice of platform economy as a management means. Despite its benefits, negative effects of algorithmic monitoring are…
Affordance of conciliation: increasing the social impact of hybrid organizations
Hélida Norato, Marlei PozzebonHybrid organizations offer an innovative approach to promote social impact. However, hybrids face the challenge of reconciling the dual mission (social/financial). The purpose is…
Artificial intelligence and work transformations: integrating sensemaking and workplace learning perspectives
Annika Engström, Daniel Pittino, Alice Mohlin, Anette Johansson, Nina Edh MirzaeiThe purpose of this study is to explore the process of initial sensemaking that organizational members activate when they reflect on AI adoption in their work settings, and how…
Investigating resistance to IT projects: a conceptual model from a meta-synthesis approach
Manoj Krishnan, Satish KrishnanThe study aims to drive conceptual clarity around resistance to information technology projects, integrating multiple facets of the phenomenon from earlier studies.
Explanatory and predictive analysis of smartphone security using protection motivation theory: a hybrid SEM-AI approach
Naurin Farooq Khan, Hajra Murtaza, Komal Malik, Muzammil Mahmood, Muhammad Aslam AsadiThis research aims to understand the smartphone security behavior using protection motivation theory (PMT) and tests the current PMT model employing statistical and predictive…
Disentangling e-commerce gamification affordances on recommendation acceptances from a perceived value perspective
Furong Jia, Jie YuGamification is a strategic approach employed by practitioners to foster meaningful engagement and enhance the acceptance of recommendations. Gamification affordances (e.g…
Diverse usage behaviors in massively multiplayer online games: a mixed-methods investigation
Yijing Xun, Xiabing Zheng, Matthew K.O. Lee, Feng YangThe health and survival of massively multiplayer online games (MMOGs) are of paramount concern to stakeholders. It is essential to understand the usage behaviors of exploitative…
How do people search for knowledge? Ask-directed searching and browsing strategies in professional virtual communities
Hui-Min Lai, Shin-Yuan Hung, David C. YenSeekers who visit professional virtual communities (PVCs) are usually motivated by knowledge-seeking, which is a complex cognitive process. How do seekers search for knowledge…
Sharing information about medical crowdfunding projects on social networking sites: the integration of attribution-affect model of helping and social capital theory
Zhaohua Deng, Jiaxin Xue, Tailai Wu, Zhuo ChenSharing project information is critical for the success of medical crowdfunding campaigns. However, few users share medical crowdfunding projects on their social networks, and the…
Reducing data privacy breaches: an empirical study of relevant antecedents and an outcome
Princely Ifinedo, Francine Vachon, Anteneh AyansoThis paper aims to increase understanding of pertinent exogenous and endogenous antecedents that can reduce data privacy breaches.
See it, share it: what makes social media content viral in the higher education context? The power of positive affective content
Hsiao-Pei (Sophie) Yang, Tommy K. H. Chan, Hai-Anh Tran, Bach Nguyen, Han LinThis research examines how universities enhance the virality of their social media messages among students. Specifically, we explore whether and how positive affective content in…
The hustle is real: an examination of the self-related consequences of consuming idealized self-promotional content on LinkedIn
Sebastian Oliver, Ben Marder, Laura Lavertu, Kirsten Cowan, Ana Javornik, Elena OsadchayaEveryday users of professional networks such as LinkedIn are flooded by posts presenting the achievements of their connections (e.g. I got a new job/award). The present research…
Unraveling the dark side of ChatGPT: a moderated mediation model of technology anxiety and technostress
Cong Doanh Duong, Thi Viet Nga Ngo, The Anh Khuc, Nhat Minh Tran, Thi Phuong Thu NguyenLimited knowledge exists regarding the adverse effects of artificial intelligence adoption, including platforms like ChatGPT, on users’ mental well-being. The current research…
Audience analytics and tensions in digital news work: evidence from Swiss news media
Afshin Omidi, Cinzia Dal Zotto, Robert G. PicardTracing audience preferences via audience analytics software has become a vital strategy for many news organizations to ensure their competitiveness in media markets. Extant…
Enterprise social networks and the work context: a case study of mandated use
Ariane Ollier-Malaterre, Marianne RedstonEnterprise social networks (ESN) that enable faster communications and knowledge sharing at work are an integral part of many workplaces. Although the affordances potency and…
Framing and feelings on social media: the futures of work and intelligent machines
Ayse Ocal, Kevin CrowstonResearch on artificial intelligence (AI) and its potential effects on the workplace is increasing. How AI and the futures of work are framed in traditional media has been examined…
Unlocking immersive education: the emergence of the meta-governance framework
Rachid Jabbouri, Helmi Issa, Roy Dakroub, Ahmed AnkitWith the rapid diffusion of the metaverse into all aspects of businesses and the education industry, scholars have predominantly focused on examining its projected benefits and…
Online review data analytics to explore factors affecting consumers’ airport recommendations
Cheong Kim, Jungwoo Lee, Kun Chang LeeThe main objective of this study is to determine the factors that have the greatest impact on travelers' opinions of airports.
Towards digital transformation and governance in the healthcare sector
Shivam Gupta, Sachin Modgil, Ana Beatriz Lopes de Sousa Jabbour, Issam Laguir, Rebecca StekelorumOver the last two decades, most organizations have considered technologies to drive digital transformation, and the recent pandemic has brought significant changes in the…
Gender differences in remote work: a study on the boundary management tactics of women and men
Menghan Shen, Efpraxia D. ZamaniThe purpose of this study is to identify potential differences in experiences and their causes from a gender-based perspective.
Unraveling the factors that influence connectedness and relationship performance with augmented reality apps
Waqar Nadeem, Saifeddin Alimamy, Abdul R. AshrafAugmented reality (AR) technology presents novel opportunities for marketers to captivate consumers, enhancing their experiences with brands. Although recent research underscores…
The study of social commerce in Generation Z context: the role of social support and privacy risk
Hsiao-Ting Tseng, Shizhen (Jasper) Jia, Tahir M. Nisar, Nick Hajli, Haseeb ShabbirThe recent proliferation of social media platforms has witnessed a growth in social commerce by using social media to facilitate interactivity between customers and vendors. While…
How does enterprise social media use affect employees’ psychological well-being and innovative work performance? Findings from hybrid approaches
Rahul BodhiRecent studies have suggested that the workplace fear of missing out (Workplace FoMO) harms employees' health and performance. Thus, the present study examines the impact of…
Implementing artificial intelligence across task types: constraints of automation and affordances of augmentation
Elena Mazurova, Willem StandaertThis study aims to uncover the constraints of automation and the affordances of augmentation related to implementing artificial intelligence (AI)-powered systems across different…
Use of HIS in achieving preventive care performance: a resource orchestration study
Noor Fadzlina Mohd Fadhil, Say Yen Teoh, Leslie W. Young, Nilmini WickramasingheThis study investigated two key aspects: (1) how a hospital bundles limited resources for preventive care performance and (2) how to develop IS capabilities to enhance preventive…
Behavioral dedication, constraint or obligation? A tripartite model of active participation in multiplayer online battle arena game community
Xiang Gong, Zhenxin Xiao, Xiaoxiao Liu, Matthew K.O. LeeActive participation is critical to the survival and development of the multiplayer online battle arena (MOBA) game community. However, this issue has not received much attention…
A longitudinal model of continued acceptance of conversational artificial intelligence
Yu-Leung NgThe existing technology acceptance models have not yet investigated functional and motivational factors impacting trust in and use of conversational artificial intelligence (AI…
Framing beneficiary photos to elicit donations in online medical crowdfunding: through the perspectives of sympathy and deliberation
Xiaopan Wang, Junpeng Guo, Yi WuBeneficiary photos on charity appeals are believed to engender prosocial behavior. This study explores photo framing of healthy and unhealthy beneficiary photos in the context of…
Towards the formation of we-intention to continue playing mobile multiplayer games: importance of gamification design elements and social play habit roles
Mohd Hanafi Azman Ong, Nur Syafikah IbrahimThe purpose of this study is to explore the relationship of gamification design elements on social play habit and we-intention to continue playing in a mobile multiplayer game…
Do industrial robots matter for corporate environmental governance? Evidence from Chinese firms
Fushu Luan, Wenhua Qi, Wentao Zhang, Victor ChangThe connection between digital manufacturing technologies (Industry 4.0) and the environment has sparked discussions on firms' disclosure of negative information on pollutant…
Implications of algorithmic management on careers and employment relationships in the gig economy – a developing country perspective
Olatunji David Adekoya, Chima Mordi, Hakeem Adeniyi Ajonbadi, Weifeng ChenThis paper aims to explore the implications of algorithmic management on careers and employment relationships in the Nigerian gig economy. Specifically, drawing on labour process…
Unpacking dual effects of ambivalence toward technologies in online live streaming learning
Shixuan Fu, Jianhua Jordan Yu, Huimin Gu, Xiaoxiao SongShifting to OLSL classes during the pandemic can bring learners ambivalent experiences: negative, positive or both appraisals toward the technologies. However, few studies have…
Understanding the challenges of blockchain technology adoption: evidence from China’s developing carbon markets
Xing Chen, Ashley D. LloydBlockchain is a disruptive technology that has matured to deliver robust, global, IT systems, yet adoption lags predictions. The authors explore barriers to adoption in the…
Enterprise social media as enablers of employees' agility: the impact of work stress and enterprise social media visibility
Abdul Hameed PitafiAccording to extensive analysis, employee agility is influenced by teamwork, coordination and the organizational environment. However, less consideration has been given to the…
Understanding the process of building institutional trust among digital payment users through national cybersecurity commitment trustworthiness cues: a critical realist perspective
Ben Krishna, Satish Krishnan, M.P. SebastianThe current body of empirical research regarding the impact of trust in the cybersecurity commitment of institutions on digital payment usage has focused solely on a macro-level…
Would an AI chatbot persuade you: an empirical answer from the elaboration likelihood model
Qian Chen, Changqin Yin, Yeming GongThis study investigates how artificial intelligence (AI) chatbots persuade customers to accept their recommendations in the online shopping context.
Role of social media news consumption in cultivating opinion polarization
Labeeba Kothur, Vidushi PandeyThis paper aims to investigate the mechanisms through which social media news consumption across different platforms leads to opinion polarization in society. To this end, the…
Unpacking the sociomaterial parameters of connectivity management practices in the Saudi academic context
Njod Aljabr, Dimitra Petrakaki, Petros ChamakiotisExisting research on how professionals manage after-hours connectivity to work has been dominated by studies on the strategies/practices individuals develop. In these studies…
Understanding smartphone users’ app usage with restricted permissions
Haroon Iqbal Maseeh, Charles Jebarajakirthy, Achchuthan Sivapalan, Mitchell Ross, Mehak RehmanSmartphone apps collect users' personal information, which triggers privacy concerns for app users. Consequently, app users restrict apps from accessing their personal…
A double-edged sword: social media use and creativity
Guangxi Zhang, Sunfan MaoThe use of social media is an integral part of modern life, yet the impact of social media on creativity is a paradox. Drawing on the conservation of resources theory, the authors…
AI in software programming: understanding emotional responses to GitHub Copilot
Farjam Eshraghian, Najmeh Hafezieh, Farveh Farivar, Sergio de CesareThe applications of Artificial Intelligence (AI) in various areas of professional and knowledge work are growing. Emotions play an important role in how users incorporate a…
An institutional perspective on application programming interface development and integration
Joshua Ofoeda, Richard Boateng, John EffahDigital platforms increase their function and scope by leveraging boundary resources and complementary add-on products from third-party developers to interact with external…
Social influence processes within MMORPG guilds: a mixed-methods approach of nomological network analysis
Kai Wang, Chi-Feng Tai, Han-fen HuFocusing on the social influence processes in the context of massively multiplayer online role-playing games (MMORPGs), this study aims to investigate the nomological network of…
Ownership leads to conflicts: the double-edged impact of psychological ownership on communication satisfaction in virtual communities
Lingzhi Brian FangPsychological ownership has been a topic of intense debate for several decades, especially in the digital era. In addition, as part of the digital public domain, virtual…
Principles for analyzing, designing and evaluating the situated use of intelligent machines
Steven AlterThe lack of conceptual approaches for organizing and expressing capabilities, usage and impact of intelligent machines (IMs) in work settings is an obstacle to moving beyond…
Investigating engagement and burnout of gig-workers in the age of algorithms: an empirical study in digital labor platforms
Nastaran Hajiheydari, Mohammad Soltani DelgoshaDigital labor platforms (DLPs) are transforming the nature of the work for an increasing number of workers, especially through extensively employing automated algorithms for…
The future of working from home: a mixed-methods study with IT professionals to learn from enforced working from home
Simon Lansmann, Jana Mattern, Simone Krebber, Joschka Andreas HüllmannPositive experiences with working from home (WFH) during the Corona pandemic (COVID-19) have motivated many employees to continue WFH after the pandemic. However, factors…
Recalibrating the scope of financial inclusion through financial technologies in the digital age: the role of digital literacy as a moderator in rural Uganda
George Okello Candiya Bongomin, Charles Akol Malinga, Alain Manzi Amani, Rebecca BalindaThe main purpose of this study is to test for the interaction effect of digital literacy in the relationship between financial technologies (FinTechs) of biometrics and mobile…
ICTs mediated identity work of community health workers: a comparative case study from Africa
Sundeep Sahay, Esther N. LandenThe purpose of this paper is to understand how digital interventions are mediating the identity work of community health workers (CHWs) in the context of two African countries.
Understanding the effects of specific techno-stressors on strain and job performance: a meta-analysis of the empirical evidence
Qin Yuan, Jun Kong, Chun Liu, Yushi JiangWhile the phenomenon of technostress has received significant attention from researchers in recent years, empirical findings concerning the consequences of specific forms of…
Comparing job applicant deception in asynchronous vs synchronous video interviews, with and without AI-assisted assessments
Hung-Yue Suen, Kuo-En HungAsynchronous Video Interviews (AVIs) incorporating Artificial Intelligence (AI)-assisted assessment has become popular as a pre-employment screening method. The extent to which…
A framework for consumers' assessments of location-based advertising (LBA) and selective exposure to privacy-related online information
Sann RyuThe purpose of the current research is to present an explanatory framework for how people selectively attend to privacy-related news information about LBA depending on the extent…
Social media as a behavior depolarizer: evidence from Russia–Ukraine conflict
Jitendra Yadav, Kuldeep Singh, Nripendra P. Rana, Denis DennehySocial media has played a pivotal role in polarizing views on Russia–Ukraine conflict. The effects of polarization in online interactions have been extensively studied in many…
Why would consumers risk taking purchase recommendations from voice assistants?
Ransome Epie Bawack, Emilie Bonhoure, Sabrine MallekThis study aims to identify and explore different risk typologies associated with consumer acceptance of purchase recommendations from voice assistants (VAs).
Work-related computing at home and nonwork-related computing at work: a self-determination perspective
Tingxi Wang, Qianyu Lin, Zhaobiao Zong, Yue ZhouThis study investigates why employees' cyber-loafing is affected by work-related computing at home. Based on the self-determination theory, the authors propose the mediating role…
Modeling digital skills beyond the IT workforce: construct definition, measurement and impact on digitalization value
Alemayehu Molla, Victor Gekara, Stan Karanasios, Darryn SnellInformation technology (IT) personnels’ technical, business and behavioral skills are critical enablers for generating IT value. In an increasingly digitalized working environment…
The role of threat and coping appraisals in motivating the use of personalised mobile emergency alert systems
Annette Mills, Nelly Todorova, Jing ZhangDisasters and other emergencies are increasing, with millions of people affected by events like earthquakes, fires and flooding. The use of mobile emergency alert systems (MEAS…
Big data innovation and implementation in projects teams: towards a SEM approach to conflict prevention
Hakeem A. Owolabi, Azeez A. Oyedele, Lukumon Oyedele, Hafiz Alaka, Oladimeji Olawale, Oluseyi Aju, Lukman Akanbi, Sikiru GaniyuDespite an enormous body of literature on conflict management, intra-group conflicts vis-à-vis team performance, there is currently no study investigating the conflict prevention…
IT–business alignment and business model design: a moderated mediation model of organizational learning and data-driven culture
Yao Chen, Liangqing Zhang, Meng Chen, Hefu LiuDrawing on the knowledge-based view, this study investigates how IT–business alignment influences business model design via organizational learning and examines the moderating…
Does training provision matter? Unravelling the impact of digital transformation on environmental sustainability
Wantao Yu, Qi Liu, Roberto Chavez, Linchang ZhengMany firms are now pursuing large-scale change initiatives to accelerate their digital transformation (DT) and sustainable development. However, the success rate of DT projects is…
Collaborative federated learning framework to minimize data transmission for AI-enabled video surveillance
Nehemia Sugianto, Dian Tjondronegoro, Golam SorwarThis study proposes a collaborative federated learning (CFL) framework to address personal data transmission and retention issues for artificial intelligence (AI)-enabled video…
How the interaction of innovation and ERP systems on business intelligence affects the performance of Mexican manufacturing companies
Jorge Alfonso Lara-Pérez, Francisco Canibe-Cruz, Antonio DuréndezThe present study shows that the implementation and development of enterprise resource planning (ERP) systems as a technological innovation provide a competitive advantage that…
Synergizing organizational inclusion and IT competencies through resource orchestration: a longitudinal exploration
Ayesha Masood, Anas A. Salameh, Ashraf Khalil, Qingyu Zhang, Armando PapaThis study investigates the integration of information technology (IT) competencies with organizational inclusion initiatives and its impact on firm performance. It examines the…
She’s worth IT: challenges for female CIOs in ensuring IT security compliance
Gaurav Bansal, Zhuoli AxeltonIT security compliance is critical to the organization’s success, and such compliance depends largely on IT leadership. Considering the prevalence of unconscious gender biases and…
Transactive memory systems in superteams: the effect of an intelligent assistant in virtual teams
Denise J. McWilliams, Adriane B. RandolphResearchers explore the impact of an intelligent assistant in virtual teams by applying the theoretical lens of a transactive memory system (TMS) to understand the relationships…
Instant messaging, interruptions, stress and work performance
Luminita Hurbean, Louie H.M. Wong, Carol XJ Ou, Robert M. Davison, Octavian DospinescuThe authors investigate the relationship between instant messenger (IM) use and work performance, mediated by interruptions and two key indicators of the stress associated with…
How enterprise social media affordances affect employee agility: a self-determination theory perspective
Yuan Sun, Zhu Mengyi, Anand JeyarajThis paper aims to investigate whether and how enterprise social media (ESM) affordances affect employee agility.
Risking it all in the metaverse ecosystem: forecasting resistance towards the enterprise metaverse
Aman Kumar, Amit Shankar, Aqueeb Sohail Shaik, Girish Jain, Areej MalibariThis study investigates organizations' non-adoption intention towards the enterprise metaverse. The innovation resistance theory (IRT) is used as an underpinning theory to examine…
Bridging the adoption gap for cryptocurrencies: understanding the affordances that impact approach–avoidance behavior for potential users and continuation usage for actual users
Milad Armani Dehghani, Dionysios Karavidas, Alexandra Rese, Fulya AcikgozWith the rise of cryptocurrency and its influence on the financial industry, this paper aims to explore cryptocurrency affordances that lead to approach–avoidance behavioral…
Chinese older adults' social media use: a study of WeChat from a social practice perspective
Brad McKenna, Wenjie Cai, Hyunsun YoonResearch into older adults' use of social media remains limited. Driven by increasing digitalisation in China, the authors focus on Chinese older adults (aged 60–75)’ use of…
Consumer avoidance toward message stream advertising on mobile social media: a stimulus-organism-response perspective
Xiaodong Li, Zibing Liu, Yuan Chen, Ai RenMessage stream advertising (MSA) has become an increasingly popular option for advertising on mobile social media. However, MSA is often avoided by consumers, and this avoidance…
Evaluating compliance for organizational information security and business continuity: three strata of ventriloqual agency
Marko NiemimaaThe purpose of this research is to study how compliance evaluation becomes performed in practice. Compliance evaluation is a common practice among organizations that need to…
Effects of work interruption on employees' work performance: moderating role of social media usage
Liang Ma, Xin ZhangWork interruptions (WIs) due to social media are becoming more and more common in the daily lives of organizations. However, the relationship between WI and work performance of…
Understanding online reviews adoption in social network communities: an extension of the information adoption model
Zheshi Bao, Yun ZhuOnline reviews derived from peer communications have been increasingly viewed as an important approach for consumers to gather pre-purchase information. This study aims to examine…
Knowledge management as an asset for operational processes in marginal healthcare centers
Jean Robert Kala Kamdjoug, Serge-Lopez Wamba-Taguimdje, Martin TchoukouaThis research paper aims to explore the added value of knowledge management (KM) and its antecedents for innovation and organizational performance (OP) in marginal healthcare…
Adoption of ambient-assisted living: the relevance of practices, ecosystems and temporality
Siv Elisabeth Rosendahl Skard, Herbjørn Nysveen, Per Egil PedersenAmbient-assisted living (AAL) is one solution to the challenges of healthcare systems in an aging population. Using the “ecosystem adoption of practices over time” (EAPT) as a…
Exploring the antecedents of “deep” eWOM providing behaviour in mobile shopping: a multi-country study
Sunil Sahadev, Sean Chung, Mustafeed Zaman, Indria Handoko, Tan Vo-Thanh, Nguyen Phong Nguyen, Rajeev KumraThe study aims to look at deep eWOM providing behaviour in m-commerce and attempts to explore its antecedents. Personalisation is proposed as an indirect antecedent of deep eWOM…
The configurational effects of artificial intelligence-based hiring decisions on applicants' justice perception and organisational commitment
Jun Yu, Zhengcong Ma, Lin ZhuThis study aims to investigate the configurational effects of five rules – artificial intelligence (AI)-based hiring decision transparency, consistency, voice, explainability and…
Unraveling real-time mobile connectivity paradox and emotional ambivalence: a quasi-experimental design from a multi-source perspective
Yubing Sui, Adeel Luqman, Manish Unhale, Francesco Schiavone, Maria Teresa CuomoThis study develops and validates a theoretical model of real-time mobile connectivity, examining how employees' perceptions of their relationship with supervisors influence their…
Artificial intelligence or human: when and why consumers prefer AI recommendations
Fei Jin, Xiaodan ZhangArtificial intelligence (AI) is revolutionizing product recommendations, but little is known about consumer acceptance of AI recommendations. This study examines how to improve…
Comparing security perceptions and relationship configurations of mobile device modders and non-modders
Sigi Goode, Amir RiazIt is becoming easier for end-users to modify their information system, sometimes against the wishes of management or the original manufacturer. In the mobile device context…
Do the certainty tone and seniority of physicians matter in patients' information adoption in online health communities?
Jiahua Jin, Qin Chen, Xiangbin YanGiven the popularity of online health communities (OHCs) and medical question-and-answer (Q&A) services, it is increasingly important to understand what constitutes useful answers…
The service attributes of robo-advisors: a choice-based conjoint analysis
Jian-Ren Hou, Yen-Hsi Li, Sarawut KankhamAs an alternative to hiring financial specialists or investment consultants, robo-advisors offer financially automated investment services. This study aims to investigate how…
Managerial approaches and sociotechnical implications of the adoption of consumer-facing in-store technology in organizational processes: the case of fashion retail
Francesca Bonetti, Patsy Perry, Gary WarnabyFashion retailers have increasingly adopted consumer-facing in-store technology (CFIT) to enhance the customer experience/service provision. This paper aims to explore managerial…
Understanding consumers' interest in social commerce: the role of privacy, trust and security
Hsiao-Ting Tseng, Waqar Nadeem, M. Sam Hajli, Mauricio Featherman, Nick HajliConsumers may enjoy the information sharing and social support made available when a social media platform is used for pre-purchase research; however, do consumers reevaluate the…
A qualitative study of penetration testers and what they can tell us about information security in organisations
Stefano De Paoli, Jason JohnstoneThis paper presents a qualitative study of penetration testing, the practice of attacking information systems to find security vulnerabilities and fixing them. The purpose of this…
A multi-model approach for the extension of the use and gratification theory in video game streaming
Xiao-Yu Xu, Syed Muhammad Usman Tayyab, Qingdan Jia, Albert H. HuangVideo game streaming (VGS) is emerging as an extremely popular, highly interactive, inordinately subscribed and very dynamic form of digital media. Incorporated environmental…
Adopting blockchain-based traceability in the fruit supply chain in a developing economy: facilitators and barriers
Teck Lee Yap, Rajkishore Nayak, Nhung T.H. Vu, Duy Tung Bui, Thi Thu Tra Pham, Darcy W.E. AllenBlockchain-based traceability technology (BTT) is an emerging digital technology that claims to have the potential to fulfil the demand for traceability to safeguard fruit safety…
Proxy design: a method for involving proxy users to speak on behalf of vulnerable or unreachable users in co-design
Anna Sigridur Islind, Johan Lundin, Katerina Cerna, Tomas Lindroth, Linda Åkeflo, Gunnar SteineckDesigning digital artifacts is not a linear, straightforward process. This is particularly true when applying a user-centered design approach, or co-design, with users who are…
Trust but verify: the effect of religiosity and social conformity on verification of content shared via social media
Ashraf Khalil, Salam Abdallah, Rafiq Hijazi, Kundan SheikhThis study aims to understand the patterns of content-sharing behaviour on major social media platforms by young adult users with reference to how these sharing patterns are…
ISSN:
0959-3845e-ISSN:
1758-5813ISSN-L:
0959-3845Renamed from:
Office Technology and PeopleOnline date, start – end:
1992Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Prof Edgar Whitley
- Prof Kevin Crowston
- Prof Yulin Fang
- Prof Jyoti Choudrie
Further Information
