Information Technology & People: Volume 37 Issue 8

Online privacy literacy and users' information privacy empowerment: the case of GDPR in Europe

Christine Prince, Nessrine Omrani, Francesco Schiavone

Research on online user privacy shows that empirical evidence on how privacy literacy relates to users' information privacy empowerment is missing. To fill this gap, this paper…

Quantified academics: Heideggerian technology critical analysis of the academic ranking competition

Jani Koskinen, Kai Kristian Kimppa, Janne Lahtiranta, Sami Hyrynsalmi

The competition in the academe has always been tough, but today, the academe seems to be more like an industry than an academic community as academics are evaluated through…

Identification of research trends in emerging technologies implementation on public services using text mining analysis

Manuel Pedro Rodríguez Bolívar, Laura Alcaide Muñoz

This study aims to conduct performance and clustering analyses with the help of Digital Government Reference Library (DGRL) v16.6 database examining the role of emerging…

The roles of conflict management and psychological empowerment in virtual teams

Shubhi Gupta, Govind Swaroop Pathak, Baidyanath Biswas

This paper aims to determine the impact of perceived virtuality on team dynamics and outcomes by adopting the Input-Mediators-Outcome (IMO) framework. Further, it also…

Caught in the web: a meta-analysis of Internet addiction, excessive daytime sleepiness and depressive symptoms in adolescents

Hassam Waheed, Peter J.R. Macaulay, Hamdan Amer Ali Al-Jaifi, Kelly-Ann Allen, Long She

In response to growing concerns over the negative consequences of Internet addiction on adolescents’ mental health, coupled with conflicting results in this literature stream…

Top managers' media selection and interaction goals in e-leadership

Lotta Salin, Jonna Koponen

Drawing on media richness theory and a framework of interpersonal communication goals, this study investigates how and why the IT industry's top managers use communication media…

“Sorry, I Don’t Understand …”: effects of task type, personality presentation and performance error on user trust of a personal digital assistant

Xinyi Zhang, Sun Kyong Lee

Based on the theoretical predictions of media equation theory and the computers-are-social-actors (CASA) perspective, this study aims to examine the effects of performance error…

When chatbots fail: exploring user coping following a chatbots-induced service failure

Ruby Wenjiao Zhang, Xiaoning Liang, Szu-Hsin Wu

While the proliferation of chatbots allows companies to connect with their customers in a cost- and time-efficient manner, it is not deniable that they quite often fail…

Expectation dissonance: the role of perceived negativity bias in enterprise social media in explaining accountability and support

Ward van Zoonen, Toni van der Meer, Anu Sivunen

Enterprise social media (ESM) are expressive spaces where users exchange emotional workplace communication. While some studies have explored how positive emotions may be…

Fun, experience or education? Learning efficiency – virtual reality lesson vs traditional lesson

Karolina Brylska, Tomasz Gackowski, Anita Kwiatkowska, Martyna Dudziak-Kisio

The aim of the article was to compare the learning outcomes of the same content in the form of a traditional analogue lesson and in the form of a virtual reality (VR) lesson with…

A nexus analysis of future ICT professionals’ views on sustainable digital technology development

Fanny Vainionpää, Ville Aalto, Marianne Kinnula

There are increasing expectations for educators to include sustainability as part of higher education Information and Communication Technology (ICT) curricula, but we still lack…