Information Technology & People: Volume 35 Issue 5

New product success through big data analytics: an empirical evidence from Iran

Farid Shirazi, Hsiao-Ting Tseng, Olu Adegbite, Nick Hajli, Saeed Rouhani

Innovative firms leverage big data analytics (BDA) benefits in optimising value creation, particularly in business-to-business (B2B) contexts. Examples of this are found in new…

Understanding post-adoption behaviour in the context of ride-hailing apps: the role of customer perceived value

Kwame Simpe Ofori, Hod Anyigba, Ogechi Adeola, Chai Junwu, Christian Nedu Osakwe, Olayinka David-West

Despite the perceived role of customer value in post-adoption behaviour in the context of ride-hailing apps such as Uber, there has been limited research on the subject. This…

A new mechanism for purchasing through personal interactions: fairness, trust and social influence in online group buying

Shiu-Wan Hung, Min-Jhih Cheng, Chia-Jung Lee

The purpose of this article was to explore the influence of individual perception and social climate on consumer-initiated group-buying purchase decisions. An extended cross-level…

Why do people shop online? A comprehensive framework of consumers’ online shopping intentions and behaviors

Viswanath Venkatesh, Cheri Speier-Pero, Sebastian Schuetz

Consumer adoption of online shopping continues to increase each year. At the same time, online retailers face intense competition and few are profitable. This suggests that…

The role of big data analytics capabilities in bolstering supply chain resilience and firm performance: a dynamic capability view

Mohamad Bahrami, Sajjad Shokouhyar

Big data analytics capability (BDAC) can affect firm performance in several ways. The purpose of this paper is to understand how BDA capabilities affect firm performance through…

Disconnected citizens in the social media age: unpacking the effects of digital exclusion on satisfaction with democracy in Europe

Ziteng Fan, Nan Zhang

This article explores how digital exclusion measured by citizens' occasional social media use and their skeptical social media attitude may affect their satisfaction with…