Information Technology & People: Volume 32 Issue 6

Purchase intention in an electronic commerce environment: A trade-off between controlling measures and operational performance

Mahmud Akhter Shareef, Yogesh K. Dwivedi, Vinod Kumar, Gareth Davies, Nripendra Rana, Abdullah Baabdullah

The purpose of this paper is to understand the integrated impact of the application of protection measures against identity theft on consumers’ synergistic perception of trust…

The integration of video games in family-life dynamics: An adapted technology acceptance model of family intention to consume video games

Dina H. Bassiouni, Chris Hackley, Hakim Meshreki

Empirical studies using the technology acceptance model (TAM) have mainly focussed on utilitarian technologies. The purpose of this paper is to extend the TAM in order to develop…

Beyond gaming: Linking flow, brand attitudes, and purchase intent in realistic and emergent three-dimensional virtual environments

Robert Hooker, Molly Wasko, David Paradice, Robin Teigland, Charles Hofacker

The purpose of this paper is to test flow as a construct distinctly separate from its antecedents, and the resulting impact on brand attitudes and purchase intent within realistic…

To stay or not to stay? Discontinuance intention of gamification apps

Cheng-Kui Huang, Chun-Der Chen, Yu-Tzu Liu

As the application of gamification is gaining great attention and has grown increasingly, thousands of these applications can be easily obtained from mobile phone stores, thus…

Experiences of internet users regarding cyberhate

Serkan Celik

The purpose of this paper is to explore internet users’ experiences of cyberhate in the aspects of ethnicity, religion, sexual preference and political perspective.

Should I stay or should I go? A study of IT professionals during a national crisis

Carlo Gabriel Porto Bellini, Prashant Palvia, Valter Moreno, Tim Jacks, Alexandre Graeml

The purpose of this paper is to discuss two important behaviors related to job mobility in the IT profession, namely, changing jobs to move to another organization (turnover) and…

How does family support work when older adults obtain information from mobile internet?

Jie Xiong, Meiyun Zuo

More and more older adults begin to use the mobile internet to obtain information. However, the quality of information obtained through mobile internet by older adults is hard to…

Enrolling citizens as informed consumers in quasi-markets

Agneta Ranerup, Helle Zinner Henriksen

Many countries today, especially in Europe, provide publicly funded public services in quasi-markets. As these markets commercialize, agencies of various types are providing…

Conceptualising an IT mindset and its relationship to IT knowledge and intention to explore IT in the workplace

Ahmed Imran, Shirley Gregor

An “IT mindset” significantly influences public sector information technology (IT) adoption in least developed countries (LDCs). The purpose of this paper is to explore the IT…

Role of empowerment and sense of community on online social health support group

Shwadhin Sharma, Anita Khadka

Drawing on the taxonomy of patient empowerment and a sense of community (SoC), the purpose of this paper is to analyze the factors that impact the intention of the individual to…

Formal modeling and verification of a service composition approach in the social customer relationship management system

Alireza Souri, Amir Masoud Rahmani, Nima Jafari Navimipour, Reza Rezaei

The purpose of this paper is to present a formal verification method to prove the correctness of social customer relationship management (CRM)-based service composition approach…

Young adult consumers’ involvement in branded smartphone based service apps: Investigating the roles of relevant moderators

Juhi Gahlot Sarkar, Abhigyan Sarkar

The purpose of this paper is to investigate various factors that shape young adult consumers’ smartphone-based service app involvement and their subsequent development of brand…

The influence of ERP system usage on agile capabilities: Examining the mediating role of users’ psychological empowerment in Jordanian commercial banks

Soud Almahamid

Synthesising theories of enterprise resource planning (ERP), psychological empowerment and agile capabilities, the purpose of this paper is to build and test a novel theoretical…

Switching from hotels to peer-to-peer accommodation: an empirical study

Ruihe Yan, Kem Z.K. Zhang, Yugang Yu

Peer-to-peer (P2P) accommodation has become increasingly popular in recent years, and hotels are facing unprecedented impacts. Attracting new consumers and retaining existing ones…

Retaining users after privacy invasions: The roles of institutional privacy assurances and threat-coping appraisal in mitigating privacy concerns

Le Wang, Zao Sun, Xiaoyong Dai, Yixin Zhang, Hai-hua Hu

The purpose of this paper is to facilitate understanding of how to mitigate the privacy concerns of users who have experienced privacy invasions.