Information Technology & People: Volume 37 Issue 3

Understanding people's intention to use facial recognition services: the roles of network externality and privacy cynicism

Tu Lyu, Yulin Guo, Hao Chen

Based on the cognition–affect–conation pattern, this study explores the factors that affect the intention to use facial recognition services (FRS). The study adopts the driving…

Depressive mood and compulsive social media usage: the mediating roles of contingent self-esteem and social interaction fears

Fayaz Ali, Muhammd Zubair Tauni, Muhammad Ashfaq, Qingyu Zhang, Tanveer Ahsan

Given the limited literature on depression as a contributing factor to compulsive social media use, the present research examines the role of perceived depressive mood (PDM) in…

Explaining technology migration against the change in terms of use: an fsQCA approach

Laila Dahabiyeh, Ali Farooq, Farhan Ahmad, Yousra Javed

During the past few years, social media has faced the challenge of maintaining its user base. Reports show that the social media giants such as Facebook and Twitter experienced a…

Joint drivers of different shades of green IT/IS practices: a strategic cognition perspective

Adela Chen, Nicholas Roberts

Practitioners and academics are starting to recognize the benefits of green IT/IS practices. Despite these benefits, this study aims to know more regarding the factors that would…

Abusive supervision and cyberloafing: an investigation based on Stressor-Emotion-CWB theory

Arindam Bhattacharjee, Anita Sarkar

Cyberloafing is an organization-directed counterproductive work behavior (CWB). One stream of literature deems cyberloafing to be bad for organizations and their employees, while…

The role of capabilities in digital service development and delivery: the case of start-up organisations

Gongtao Zhang, M.N. Ravishankar

Digital technologies create myriad innovation opportunities and have inspired the establishment of many new start-ups in recent years. Despite the growing knowledge on digital…

Understanding social media discontinuance behavior in China: a perspective of social cognitive theory

Chunmei Gan, Hongxiu Li, Yong Liu

To understand the mechanisms underlying social media discontinuance behavior, this study explores factors affecting social media discontinuance behavior from the perspective of…

Stickiness formation among mobile apps of different social levels: multigroup analysis using the cognitive–affective–conative framework

Xingchen Zhou, Pei-Luen Patrick Rau, Zhuoni Jie

This study aims to reveal how mobile app stickiness is formed and how the stickiness formation process differs for apps of different social levels.

Exploring the ineffectiveness of gamification health management: a U-shaped relationship between competition and technological exhaustion

Dan Li, Hualong Yang, Zhibin Hu

Gamification design is considered an effective way of changing users' health behavior and improving their health management performance. Even though numerous studies have…

Can augmented reality (AR) applications enhance students’ experiences? Gratifications, engagement and learning styles

M. Claudia tom Dieck, Eleanor Cranmer, Alexandre Prim, David Bamford

The use of augmented reality (AR) and experiential learning go hand in hand. Although AR learning opportunities have been well discussed, there is limited empirical research on…

Does value co-creation matter? Assessing consumer responses in the sharing economy

Waqar Nadeem, Jari Salo

The sharing economy has evolved as a result of the diffusion of information and communication technology and facilitates collaborative consumption and production otherwise known…

Helping middle-aged and elderly short-video creators attract followers: a mixed-methods study on Douyin users

Changyu Wang, Jin Yan, Lijing Huang, Ningyue Cao

Drawing on information foraging theory and the SERVQUAL model, this study built a research model to investigate the roles of middle-aged and elderly short-video creators' online…

Examining the effects of disinformation and trust on social media users' COVID-19 vaccine decision-making

Zulma Valedon Westney, Inkyoung Hur, Ling Wang, Junping Sun

Disinformation on social media is a serious issue. This study examines the effects of disinformation on COVID-19 vaccination decision-making to understand how social media users…

How to make users fall in love with a mobile application: A moderated-mediation analysis of perceived value and (brand) love

Lili Zheng

The study aims to examine the indirect relationships via application (app) brand self-relevance emotions and self-relevance that underlie the relationships between perceived value…

Transitions in daily search tactics: during the cross-app interaction search process

Jing Chen, Hongli Chen, Yingyun Li

Cross-app interactive search has become the new normal, but the characteristics of their tactic transitions are still unclear. This study investigated the transitions of daily…

Working in a bubble: techno-isolation as an emerging techno-stressor in teleworkers

Agata Mirowska, Tuba Bakici

The purpose of this study is to investigate existing and emerging technology-driven stressors using the transactional model of stress and coping (TMSC).

Work engagement of online car-hailing drivers: the effects of platforms' algorithmic management

Weimo Li, Yaobin Lu, Peng Hu, Sumeet Gupta

Algorithms are widely used to manage various activities in the gig economy. Online car-hailing platforms, such as Uber and Lyft, are exemplary embodiments of such algorithmic…