Research on Emotion in Organizations

Experiencing and Managing Emotions in the Workplace

ISBN: 978-1-78052-676-8, eISBN: 978-1-78052-677-5

ISSN: 1746-9791

Publication date: 26 June 2012

This content is currently only available as a PDF

Citation

(2012), "Research on Emotion in Organizations", Ashkanasy, N.M., Härtel, C.E.J. and Zerbe, W.J. (Ed.) Experiencing and Managing Emotions in the Workplace (Research on Emotion in Organizations, Vol. 8), Emerald Group Publishing Limited, Leeds, p. ii. https://doi.org/10.1108/S1746-9791(2012)0000008022

Publisher

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Emerald Group Publishing Limited

Copyright © 2012, Emerald Group Publishing Limited


Experiencing and Managing Emotions in the Workplace
Research on Emotion in Organizations
Research on Emotion in Organizations
Copyright Page
Dedication
List of Contributors
About the Editors
Overview: Experiencing and Managing Emotions in the Workplace
Chapter 1 The Emotion Experiences of Employees in a Work Setting
Chapter 2 A Model of Psychological Wellness for Human Resource Employees in a Platinum and Steel Production Environment
Chapter 3 Muted Anger in the Workplace: Changing the “Sound” of Employee Emotion Through Social Sharing
Chapter 4 A Holistic Approach to the Explanation of Organizational Behavior: The Theory and Practice of “Analysis of Demand”
Chapter 5 Measuring Affect Over Time: The Momentary Affect Scale
Chapter 6 Emotional Responses to the Injustice of Organizational Change: A Qualitative Study
Chapter 7 The Role of Cognition and Attitude in Driving Behavior: Elaborating on Affective Events Theory
Chapter 8 Affect and Employee Proactivity: A Goal-Regulatory Perspective
Chapter 9 A Model of Compassionate Responses to Anger Expression
Chapter 10 Trading in Emotions: A Closer Examination of Emotional Labor
Chapter 11 The Emotion Work of Police
Chapter 12 Emotion Regulation Strategies among Customer Service Employees: A Motivational Approach
Chapter 13 Organizational Emotional Intelligence: Theoretical Foundations and Practical Implications
Chapter 14 We are all Mad in Wonderland: An Organizational Culture Framework for Emotions and Emotional Intelligence Research
Appendix: Conference Reviewers