Chapter 2 A Model of Psychological Wellness for Human Resource Employees in a Platinum and Steel Production Environment

Abstract

The objective of this study was to develop and test a structural model of psychological wellness of human resource employees in a platinum and steel production environment in South Africa. A cross-sectional survey design was utilized in this study. An availability sample (N=465) was taken from human resource employees in a platinum and steel production environment. The Oldenburg Burnout Inventory, Utrecht Work Engagement Scale, Frankfurt Emotion Work Scale, Greek Emotional Intelligence Scale, and Social Support Scale were administered. The results obtained from structural equation modeling showed that emotional intelligence and social support are negatively related to emotion work and burnout, and positively related to engagement, which means that employees with emotional intelligence and social support will be less likely to experience negative effects of emotion work and burnout and more likely to experience work engagement. Results also indicated that emotion work is positively related to burnout, meaning that emotion work leads to burnout.

Citation

Botma, N. and Jonker, C. (2012), "Chapter 2 A Model of Psychological Wellness for Human Resource Employees in a Platinum and Steel Production Environment", Ashkanasy, N.M., Härtel, C.E.J. and Zerbe, W.J. (Ed.) Experiencing and Managing Emotions in the Workplace (Research on Emotion in Organizations, Vol. 8), Emerald Group Publishing Limited, Leeds, pp. 51-83. https://doi.org/10.1108/S1746-9791(2012)0000008007