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Experiencing and Managing Emotions in the Workplace
Experiencing and Managing Emotions in the Workplace
ISBN: 978-1-78052-676-8, eISBN: 978-1-78052-677-5
ISSN: 1746-9791
Publication date: 26 June 2012
Citation
(2012), "Experiencing and Managing Emotions in the Workplace", Ashkanasy, N.M., Härtel, C.E.J. and Zerbe, W.J. (Ed.) Experiencing and Managing Emotions in the Workplace (Research on Emotion in Organizations, Vol. 8), Emerald Group Publishing Limited, Leeds, p. i. https://doi.org/10.1108/S1746-9791(2012)0000008021
Publisher
:Emerald Group Publishing Limited
Copyright © 2012, Emerald Group Publishing Limited
- Experiencing and Managing Emotions in the Workplace
- Research on Emotion in Organizations
- Research on Emotion in Organizations
- Copyright Page
- Dedication
- List of Contributors
- About the Editors
- Overview: Experiencing and Managing Emotions in the Workplace
- Chapter 1 The Emotion Experiences of Employees in a Work Setting
- Chapter 2 A Model of Psychological Wellness for Human Resource Employees in a Platinum and Steel Production Environment
- Chapter 3 Muted Anger in the Workplace: Changing the “Sound” of Employee Emotion Through Social Sharing
- Chapter 4 A Holistic Approach to the Explanation of Organizational Behavior: The Theory and Practice of “Analysis of Demand”
- Chapter 5 Measuring Affect Over Time: The Momentary Affect Scale
- Chapter 6 Emotional Responses to the Injustice of Organizational Change: A Qualitative Study
- Chapter 7 The Role of Cognition and Attitude in Driving Behavior: Elaborating on Affective Events Theory
- Chapter 8 Affect and Employee Proactivity: A Goal-Regulatory Perspective
- Chapter 9 A Model of Compassionate Responses to Anger Expression
- Chapter 10 Trading in Emotions: A Closer Examination of Emotional Labor
- Chapter 11 The Emotion Work of Police
- Chapter 12 Emotion Regulation Strategies among Customer Service Employees: A Motivational Approach
- Chapter 13 Organizational Emotional Intelligence: Theoretical Foundations and Practical Implications
- Chapter 14 We are all Mad in Wonderland: An Organizational Culture Framework for Emotions and Emotional Intelligence Research
- Appendix: Conference Reviewers