A substantial portion of existing literature on comparing experiential and material purchases on happiness indicates an experiential advantage. However, this advantage is presumed…
Abstract
Purpose
A substantial portion of existing literature on comparing experiential and material purchases on happiness indicates an experiential advantage. However, this advantage is presumed to occur in developed countries, with developing countries being overlooked. To address this gap in the literature, this paper examines the effect of consumption in China. It introduces a new perspective, consumption frequency (ordinary vs extraordinary), to investigate the interactive effect of consumption frequency (ordinary vs extraordinary) and product type (material vs experiential) on happiness and to explore the underlying mechanisms in China.
Design/methodology/approach
The study constructs a model about the interactive effect of consumption frequency (ordinary vs extraordinary) and product type (material vs experiential) on happiness and takes self-expansion as the underlying mechanism. The authors employ two experiments and a nationwide secondary survey dataset to test the model.
Findings
(1) consumption frequency and product type can interactively improve happiness significantly in China; (2) extraordinary material consumption induces a higher level of happiness than extraordinary experiential consumption and (3) these effects are driven by self-expansion, which is an important character for people in developing countries.
Research limitations/implications
This study is incomplete in its lack of investigation into the boundary conditions, such as materialism in the model.
Originality/value
This paper introduces a novel perspective, consumption frequency and integrates it with existing research variables (material vs experiential) to propose the interactive effect and the underlying mechanism, self-expansion. This paper contributes to the theory of consumption happiness by introducing the concept of consumption frequency in the comparison of material versus experiential products on happiness. Conversely, our findings contribute to the understanding of happiness in China.
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Individuals use money, time, and effort to consume, yet implicit in most consumer research is the availability of these resources, particularly money. While the literature…
Abstract
Purpose
Individuals use money, time, and effort to consume, yet implicit in most consumer research is the availability of these resources, particularly money. While the literature provides an explanation of many aspects of consumption experiences, an explanation of how money is used to fund consumption is needed.
Methodology
In the present research, I explore ordinary consumer behaviors through depth interviews with individuals regarding everyday experiences to develop an understanding of the relationship between earmarking money and consumption.
Findings
Prior research finds consumers earmark monies thereby allocating it to distinct purposes, such that this earmarking influences consumer behaviors. Emergent from these data, I find evidence for two categories of consumer behaviors: protective, which are those addressing responsibilities in daily life; and, prospective which are those for shaping and representing identity. Further, I find protective or prospective behaviors are systematically associated with earmarking of money to either indexical or prosaic accounts, respectively, to fund consumption in support of the behaviors.
Research limitations/implications
This study explores everyday experiences to develop an understanding of how monetary earmarks are used to fund consumption. Other resources necessary for consumption, specifically time and effort, were not examined, yet are influential in consumption experiences and therefore are in need of study.
Originality/value of chapter
These findings contribute a distinct pattern of funding evident in the relationship between types of earmarks and categories of everyday behaviors.
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Alexandre Schwob and Kristine de Valck
Purpose – The first purpose of this chapter is to better understand, and to propose a means to understand the ways selves are constructed in daily contingencies during consumption…
Abstract
Purpose – The first purpose of this chapter is to better understand, and to propose a means to understand the ways selves are constructed in daily contingencies during consumption experiences. To do so, the second purpose, which aims to bring an additional contribution, is to investigate the materiality of consumer experiences in a technological context.
Methodology/approach – We have investigated materiality (as conceptualized by Miller) of experiences in online discussion forums in a community of video games enthusiasts. Grounded theory is elaborated from an ethnography mixing interviews and nonparticipative online observation. The focus is on consumers' perceptions of their constructions as subjects in relationship to the various objects and practices they face.
Findings – The process through which subjects are contingently constructed follows three intertwined logics. Each of these logics, namely (1) finding a position, (2) building “appropriation logics” and accomplishing practices, and (3) enacting meaning empowerments, is detailed in its specific contingencies and modalities.
Research limitations/implications – Contribution of this research relies mostly on findings from one online community.
Practical implications – This research opens new ways to understand technological consumption experiences as they are lived by consumers, and it allows for an understanding of structuration in experiences characterized beforehand by their indeterminacy.
Originality/value of chapter – This chapter belongs to the few ones that propose a methodological approach to tackle with the construction of the self in daily contingencies and with dynamic materiality. It also opens new ways to de-essentialize ordinary consumption activities.
Alexandros Skandalis, John Byrom and Emma Banister
The aim of this paper is to explore how the paradox of individualism/tribalism is brought into play and negotiated by consumers in the wake of the post-postmodern era.
Abstract
Purpose
The aim of this paper is to explore how the paradox of individualism/tribalism is brought into play and negotiated by consumers in the wake of the post-postmodern era.
Design/methodology/approach
The paper draws on netnographic and interview data from the Greek football manager (FM) online gaming community. FM is a simulation strategy game in which players act as “real-life” managers from the screen of their computer.
Findings
A central paradox and a set of four supporting paradoxes are identified. These paradoxes give rise to a transitional mode of experience, which lies on the borders of reality and fantasy, and is realised both at the individual and the tribal levels.
Originality/value
This study makes a threefold contribution. First, it advances the understanding of the paradoxical aspects of consumption experiences in light of post-postmodern consumer culture. Second, it shows how these paradoxes are negotiated by consumers between individual and tribal levels. Third, it extends the understanding of the nature of consumption experiences through the development of the concept of the transitional consumption experience.
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Lee-Joy Cheng, Chin-Chia Yeh and Seng-Lee Wong
The purpose of this paper is to explore consumer decision-making factors related to purchases of licensed merchandise, while focussing on how consumers’ identification with the…
Abstract
Purpose
The purpose of this paper is to explore consumer decision-making factors related to purchases of licensed merchandise, while focussing on how consumers’ identification with the 2009 World Games (WG), perceptions of quality and attitudes toward collecting, affect the decision-making model with regards to purchasing intention.
Design/methodology/approach
The research model is based on the study of Kwak and Kang (2009), but also includes an assessment of consumers’ collecting attitudes. A purposive sampling method was adopted and data were collected from 1,985 valid samples via questionnaire surveys during the 2009 WG in Kaohsiung, Taiwan. Structural equation modeling was used to test the decision-making model presented in this study.
Findings
The results reveal that consumers’ intentions with respect to purchasing licensed merchandise are influenced most by their attitudes toward collecting, followed by the perceived quality of the merchandise. The findings also suggest that the greater the perceived quality of licensed merchandise, the more positive the consumer attitude toward collecting. Lastly, the study finds no direct effect between respondent WG identification and intention to purchase licensed merchandise.
Research limitations/implications
An exploratory concept proposed in this study, WG identification, is quite different from either event or place identification. In this study, due to its influence on at least two other relationships, the effects of one's attitude toward collecting prove to be much more complicated than the previous literature suggests. Since all data were collected in Taiwan, the research findings may have been influenced by particular local cultural and political factors, and therefore might not be well informed by inferences drawn from western populations.
Practical implications
It was found that emphasizing the collectability of licensed merchandise is the most effective strategy for increasing consumer purchasing intention and promoting sales of merchandise at similar international events and competitions. This finding should encourage those interested in increasing consumers’ purchasing intention to pay more attention to the importance of licensed commemorative merchandise.
Originality/value
Due to a lack of first-hand data on the consumption of licensed merchandise at major international events and competitions, little direct empirical research has been done in Taiwan. This study is the first attempt to explore this issue.
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Yunfeng Xing and Yuanhong Liao
Environmental and health concerns are considered the most significant motivations for organic food purchasing behaviour (OFP). This study focuses on the roles of health and…
Abstract
Purpose
Environmental and health concerns are considered the most significant motivations for organic food purchasing behaviour (OFP). This study focuses on the roles of health and environmental concerns in OFP in China, aiming to explore whether there are differences in the effects and mechanisms of these two concerns.
Design/methodology/approach
We use the PLS-SEM to conduct empirical tests, drawing from survey data collected from 628 Chinese consumers.
Findings
The results showed that the OFP was influenced differently by health and environmental concerns. Specifically, the total effect of environmental concern on OFP outweighs that of health concern, whereas the opposite is true for direct impacts. Additionally, environmental and health concerns can influence OFP through attitude and subjective norms, although the specific mechanisms vary. Environmental concern affects OFP more through subjective norms, whereas health concern affects OFP mainly through attitude. Meanwhile, functional value quality was a significant moderator that enhanced the indirect effect of motivation on OFP.
Originality/value
A theoretical framework is constructed to explore the role of two types of motivations in OFP within emerging economies like China, revealing their mechanism and interaction effect with functional values.
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Yang Wang, Misheng Lin, Ke Xu, Shuyang Zhang and Hongwei Ma
Electrochromic window (ECW) has been gradually applied to building engineering in recent years. However, empirical study of this technology used in green building design is still…
Abstract
Purpose
Electrochromic window (ECW) has been gradually applied to building engineering in recent years. However, empirical study of this technology used in green building design is still lacking. This study aims to verify the lighting and energy-saving performance of ECW under a specific geographical environment.
Design/methodology/approach
The meditation pavilion of Jinwan new materials research institute in Zhuhai is taken for research object. Three kinds of sun-shading techniques, namely, ECW, Low-E window and ordinary glass window, with same specifications are selected as the building facade structure for simulation. Day lighting analysis, sun-shading performance and annual energy consumption are separately simulated in the same environment by the Autodesk Ecotect Analysis software. The energy-saving performance of ECW is obtained by comparisons.
Findings
Result shows that the shading performance of ECW is much better than ordinary window and Low-E window. When ECW is used in the east, west or top lighting interfaces of a building, about 40% of the total solar radiation can be reduced during daytime in summer. Taking the ordinary glass window as a basic reference, ECW can save about 90% of the annual energy consumption of the glass house. ECW can effectively reduce the annual refrigeration energy consumption of buildings in the subtropical region.
Practical implications
Reasonable use of ECW in the subtropical region can effectively reduce the annual energy consumption of buildings.
Originality/value
It is a precedent study to analyze the lighting performance and energy consumption of a glass house with ECW. The energy-saving characteristics and beautiful appearance of ECW shall make it a future green building technology.
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Benedetta Cappellini and Elizabeth Parsons
Purpose – In this chapter, we seek to explore the collective responsibilities undertaken by the family as a whole in maintaining familial bonds through meal consumption. We draw…
Abstract
Purpose – In this chapter, we seek to explore the collective responsibilities undertaken by the family as a whole in maintaining familial bonds through meal consumption. We draw on work which examines the role of gift giving (Ruskola, 2005), sharing (Belk, 2010) and sacrifice (Miller, 1998) in consumption. We take an original approach which does not look at the family meal in isolation but rather focuses on the patterning of meals and the relationships between them.
Methodology – The ethnographic study draws on interviews with 18 families and follows up mealtime observations with 15 families.
Findings – The analysis reveals a mealtime patterning involving collective participation in saving (in the form of consuming ordinary and thrifty meals during the week) and spending (in consuming extraordinary meals at weekends). Even if in the women and mothers in the household tend to sacrifice themselves more than other family members, the consumption of thrifty or ordinary meals implies a process of sacrifice involving the entire family. In viewing the meal as gift, we also observe a process of reciprocity in operation with family members obliged to both share in, and contribute to, the meals that have been cooked for them.
Social implication – Our analysis reveals discordances between the aspirations of family members (which are arguably largely based on cultural ideals), and their everyday experiences of family mealtimes.
Originality/Value – The chapter show how these micro experiences of family mealtimes have implications for a macro understanding of the idealised and culturally loaded construct of the family meal.
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Marlon Dalmoro, Giuliana Isabella, Stefânia Ordovás de Almeida and João Pedro dos Santos Fleck
This paper aims to investigate how the physical and sensory environmental triggers interact with subjective consumer evaluations in the production of shopping experiences, an…
Abstract
Purpose
This paper aims to investigate how the physical and sensory environmental triggers interact with subjective consumer evaluations in the production of shopping experiences, an under-investigated theme, despite its relevance.
Design/methodology/approach
An interpretative multi-method approach was used by combining video observation with camera eyeglasses and in-depth interviews with 30 customers of a department store.
Findings
Results offer a holistic framework with four-dimensional axial combination involving physical comfort, psychological comfort, physical product evaluation and sensorial product evaluation. Based on this framework, results highlight the role of comfort and products in producing shopping experience in ordinary store visits.
Research limitations/implications
The findings contribute both to consumer experience studies and to the retail marketing literature in shading a light on experience production in ordinary store visits. Specifically, we detail these visits not as a static response to a given environment stimulus, but as a simultaneous objective and subjective combination able to produce experience.
Practical implications
The results encourage managers to understand the experience production not just as an outcome of managerially influenced elements, like décor or odor. It involves considering subjective elements in the design of consumers’ physical and sensorial retail experiences.
Originality/value
Adopting an innovative method of empirical data collection, results generated a framework that integrates the objective shopping environment and subjective consumer responses. This research considers the role of comfort and product features and quality both physically and sensorially to develop experiences in a holistic manner in ordinary shopping visits.
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Purpose – This chapter examines individual and collective quests for authenticity, as experienced through consumption activities within an urban neighborhood. It investigates the…
Abstract
Purpose – This chapter examines individual and collective quests for authenticity, as experienced through consumption activities within an urban neighborhood. It investigates the interplay between consumption experiences as authenticating acts and authoritative performances (Arnould & Price, 2000), and considers the implications with regard to Zukin's (2010) theories on urban authenticity, and how it may be experienced as new beginnings and origins.
Methodology – The chapter is based on autoethnographic research that explores how interaction and identity definition within servicescapes can work to construct place-based community.
Findings – It describes how a servicescape of new beginnings offered opportunities for individual authentication that also enabled personal identification with a specific cultural group. This authentication drew on the cultural capital embedded in such locations, including their association with gentrification. This is contrast with the collective identification offered by a servicescape operating as a place of exposure. This site of origins displayed the social practices of a different demographic, which worked to highlight a relational link between the authentication practices of the broader neighborhood. These sites also worked cumulatively, to highlight the inauthenticities within my identification practices and offer opportunities for redress. Through this interplay it was possible to establish an authentic sense of neighborhood that drew on its new beginnings and its origins, and was both individual and collective.
Originality – Through the combination of urban and consumption-based perspectives of authenticity, and an autoethnographic methodology, this chapter offers a different insight into the ways identification with, and attachment to, a neighborhood can develop through consumption experiences.