Search results

This study aims to explore how the use of mobile instant messaging (MIM) in an organization has led to the decentralization of authority.

To achieve this aim, a study was conducted on a case site that had used MIM extensively to manage an event.

This study found that communication technology such as MIM can shift more authority to the lower-level committees through the processes of formation, delegation, control and dissolution.

The role of information systems and technology in affecting a decentralization process has been largely understudied. Additionally, the effect of communication technologies such as MIM on a decentralization process has been largely ignored. Therefore, this study theorizes the role of MIM in managing an event and how the technology has decentralized more authority from the top management to the lower-level committees.

The purpose of this paper is to develop a process model of an implementation of an emerging information technology in a library. The study was motivated by a lack of process model that can guide existing and future library managers in implementing such technology.

The model was developed using the qualitative research method. Specifically, the case study research approach was employed to investigate how the first public library in the UK implemented the Radio Frequency Identification (RFID) technology. Interviews were conducted with the people who were involved in the implementation of the technology.

A process model of emerging IT implementation in a library was developed. The model is divided into three phases: before, during and after the installation. It consists of ten activities, starting from soliciting requirements until enhancing the RFID system.

The model developed in this study overcomes the lack of a model on emerging IT implementation process. However, it was based on the implementation of RFID technology. Future research can enhance the model by using it on future library technologies.

Library managers may use the model to guide them in the implementation of emerging IT generally, and RFID specifically.

The contribution of this study lies in the new model of emerging IT implementation process.

The purpose of this paper is to present a model of radio frequency identification (RFID) implementation process in a hospital. The model is developed to fill the lack of models on RFID implementation in a hospital setting.

The case study research and grounded theory approaches are combined. The data are collected through repeat interviews with the hospital's RFID manager and the IT vendor. The data are analysed using the grounded theory approach.

The main finding of the paper is the RFID implementation process model in a hospital. The model consists of key activities that have occurred during the unfreezing, moving and refreezing stages of the implementation.

The generalisability of the model may be limited because it is based only on a single hospital's RFID implementation.

RFID managers in hospitals need to be aware that the technology's implementation is no different to other types of information systems implementation. However, they also need to be aware of the contextual differences in their hospitals before the model can be adapted.

The RFID implementation process model could guide existing and future RFID managers in hospitals. The three stages of the model will enable the managers in identifying the different emphasis needed in each stage.