Search results

The purpose of this paper is to investigate the impact of antecedent factors on collaborative technologies usage among academic researchers in Malaysian research universities.

Data analysis was conducted on data collected from 156 academic researchers from five Malaysian research universities. This study employed an extensive quantitative approach of a structural equation modeling method to evaluate the research model and to test the hypotheses.

The main findings of this study are that personal innovativeness, task-technology fit, and perceived peer usage are significant predictors of individual usage of collaborative technologies; perceived managerial support and subjective norm were found not to be significant predictors to perceived usefulness and individual usage; and perceived usefulness is a significant mediator to individual usage in that it had fully mediated personal innovativeness whereas partially mediated peer usage.

The results provide practical insights into how the Malaysian higher education sector and other research organizations of not-for-profit structure could enhance their collaborative technologies usage.

This research is perhaps the first that concentrates on collaborative technologies usage in Malaysian research universities.

Using the extended task‐technology fit (TTF) model, this paper aims to examine technology resistance, technology satisfaction and internet usage on students' performance.

The study was conducted at Universiti Teknologi MARA, Johor, Malaysia and questionnaires were distributed to 354 undergraduate students.

The structural equation modelling (SEM) results indicate that technology satisfaction and the internet usage significantly explains the variance on students' performance. Task‐technology fit is not a predictor of technology resistance but it does predict the internet usage. The internet usage has greater impact on technology satisfaction than technology satisfaction on the internet usage. Finally, technology resistance is not a predictor of students' performance.

The study focuses only on education in Malaysia and concentrates only on the students' performance and the relationship between technology resistance, technology satisfaction and the internet usage.

The results provide insights on how Malaysian education systems of a similar structure could improve upon their internet adoption.

This study is perhaps one of the first to address internet adoption in education using an extended task‐technology fit model (task‐technology fit, internet usage, technology resistance, technology satisfaction) to investigate their influences on students' performance.

The purpose of this paper is to investigate whether intranet functionalities predict perceived usefulness, which in turn influences intranet usage and whether such usage affects job performance of managers.

About 150 of 357 managers engaged by numerous organizations in the port industry in Malaysia, namely port authority, terminal operator, marine department, immigration department, and royal customs and excise department which utilized intranet were sampled using a set of self‐reporting questionnaires.

The results of structural equation modeling indicate that intranet functionalities influence perceived usefulness, usage, and indirectly predict port managers' performance.

The paper focuses only on the perspective of intranet usage among middle managers working in the port industry in Malaysia.

Suggestions are provided on how the maritime industry in particular and other industries in general can improve their intranet adoption to achieve organizational goals.

This paper draws attention to the imperative of having proper intranet functionalities in place in light of its indirect impact on job performance improvements.

Using the extended task‐technology fit (TTF) model, this paper attempts to determine whether task‐technology fit, perceived resistance, user resistance and usage influence managers' performance.

The study was conducted on 150 middle managers from various organisations in Malaysia's port industry.

The structural equation modelling results reveal that task‐technology fit is significantly related to usage and perceived resistance, and that perceived resistance is a predictor of usage. Usage predicts performance, but not user resistance. There is no relationship between usage and user resistance, and vice versa.

The study focuses on Malaysia's port industry and concentrates only on the management perspective of intranet usage.

The results provide insights into how the Malaysian port industry and other organisations of a similar structure could enhance their intranet usage.

This study is one of the first to address intranet usage in the port industry, and introduces two importance factors (i.e. perceived resistance and user resistance) that influence managers' task performance.

Using the extended task‐technology fit (TTF) model, the purpose of this paper is to examine the impact of intranet usage on middle managers' performance in the port industry.

The study was conducted on 357 middle managers from various organisations in the Malaysian port industry.

The structural equation modelling results indicate that TTF and usage significantly explains the variance on managers' performance. TTF is a predictor of perceived usefulness and usage but it does not predict user resistance. Perceived usefulness is a predictor of usage but it does not predict user resistance. User resistance does not predict managers' performance.

The study focuses only on the port industry in Malaysia and concentrates only on the management perspective of intranet usage.

The results provide insights on how the Malaysian port industry and other organisations of a similar structure could improve on their intranet adoption.

This study is perhaps one of the first to address the intranet adoption in the port industry using a comprehensive, extended TTF model (perceived usefulness, usage, user resistance) to investigate their influences on individual job performance.

The purpose of this study is to develop and formulate marketing strategies by utilizing the importance‐performance analysis (IPA) which is an easy‐to‐use analytical technique that offers prescriptions for the management of customer satisfaction.

Based on a survey from 400 direct sales channel customers, the findings suggest that the ratings and rankings of attributes were largely determined by the methods utilized to measure the attributes' importance.

The results of IPA presented by the current investigation reflect that the matrix is sensitive to the importance measure used.

This paper focuses on the Malaysian direct sales industry and concentrates only on application of importance‐performance analysis (IPA) to formulate customer satisfaction strategies.

The results have important implications for future research directions and business strategy practice.

This study is perhaps the first that concentrates on the application of IPA to formulate customer satisfaction strategies in Malaysia.

The purpose of this paper is to seek to illuminate the challenges and potentials that might be encountered by the exporters of Malaysian's tropical fruits, particularly the Harumanis mango into the Japanese market.

The research method utilised in the study were in‐depth interview with appropriate government authorities, fruit traders, importers and retailers in Malaysia and Japan.

The findings suggest that to succeed in this challenging and competitive yet lucrative market environment, it is vital that farmers, fruit exporters and relevant government agencies implicitly understand the aforementioned regulations, procedures and the Japanese trend of fruit consumption.

The study focuses on the challenges and potential of Malaysian's tropical fruits, especially Harumanis mango into the Japanese market.

The results provide insights to the Malaysian agricultural sector and other organizations of similar structures of how they could market tropical fruits into the Japanese market.

This study is perhaps one of the first to investigate on the challenges and potentials of Harumanis mango into the Japanese market.

The study aims to examine the impact of globalization of film business on the Malaysian film industry.

Interviews were conducted as the primary source of information from film industry players in Malaysia.

Globalization of film business gives an impact on the Malaysian film industry.

This paper focuses on the Malaysian film industry and concentrates only on globalization of film business impact.

The results provide insights to the Malaysian film sector and other organizations of similar structure of how they could manage business strategies for improved business performance.

This paper is perhaps one of the first to investigate the impact of globalization on the Malaysian film industry.

This study aims to examine the impact of religious sensitivity on brand trust, equity and values of the fast food industry in Malaysia.

A survey of the fast food industry in Malaysia was conducted as the primary source of information.

It is expected that religious sensitivity will influence brand trust, equity and values of the food industry in Malaysia.

The paper focuses on the fast food industry and concentrates only on the impact of religious sensitivity on brand trust, equity and values.

The results provide insights to the fast food sector and other organizations of similar structure regarding how they could manage marketing strategies for improved business performance.

This paper is perhaps one of the first to investigate the impact of religious sensitivity on the fast food industry.

Based upon the E‐VALUE model developed, this paper aims to investigate the impact of e‐commerce usage on business performance in the tourism sector.

A cross‐sectional survey is carried out on 165 Malaysian firms involved in the tourism sector (hotels, resorts, and hospitals engaged in health tourism) through the use of a structured questionnaire.

The structural equation modeling results indicate that technology competency, firm size, firm scope, web‐technology investment, pressure intensity, and back‐end usage have significant influence on e‐commerce usage. Among these variables, back‐end integration is found to function as a mediator. E‐commerce experience (in years) is found to moderate the relationship between e‐commerce usage and business performance.

The paper focuses on the tourism sector in Malaysia and concentrates only on the management perspective of e‐commerce adoption.

The results provide insights to the Malaysian tourism sector and other organizations of similar structures of how they could improve upon their e‐commerce adoption and/or usage for improved business performance.

This paper is perhaps one of the first to investigate e‐commerce usage in the tourism sector using a comprehensive set of variables through an interactive, comprehensive and multi‐dimensional theoretical model (the E‐VALUE model) in investigating their influences on business performance.