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Addresses the deficit of the generic and social psychological components in the way Business Counselling has hitherto been considered. Utilising models developed by Egan and Reddy a model of counselling applicable to Business Counselling is developed. Practical suggestions are made for the implementation of the model.

Letters and opinions published in the Chronicle of Higher Education were analysed to identify metaphors relating to libraries used by faculty, academic administrators and librarians. Metaphors used in communications are assumed to reflect conceptual models held by the communicators. The qualitative methodology used in this study was built on the works of Schön, Reddy and Green. In this exploratory study, fourteen models of libraries were identified through linguistic examination of the appearance of the word stem ‘librar’ among published communications from academics. Differences were found in the conceptual models of libraries held among faculty, academic administrators and librarians. The study's findings suggest that to administrators in this case, libraries are contributors to the social structure of an academic environment, while to faculty, libraries are the repository for physical information resources to support their research. Librarians in the study tend to attribute an activist role to libraries, and to express a conceptual model of a library as a storehouse. The identification of metaphors about libraries, cited by academics, offers library managers insights into academic library users' conceptualisation of libraries.

Second part of a two‐part article. This part presents a three‐stage model of business counselling: (1) exploring and understanding; (2) challenge and focus; (3) resourcing and action. Emphasizes interpersonal and communication skills and analytical and problem‐solving skills. Provides a checklist for the business counsellor.

The multiple roots of Employee Assistance Programmes belie the commonly held view which sees them simply as the descendant of Occupational Alcohol Programmes. Their origins in performance management processes, however, and particularly the way in which their development has been influenced by the health insurance and managed care movements adds considerably to their significance. Their resilience over 40 years stems as much from this contextual relevance as from their core professional bases. It is this contextual relevance which makes their continuing growth in the UK almost certain. The EAP can thus make an invaluable contribution to organizational change and to education and training, as well as to the health of the workforce.

Library Workstation and PC Report, founded in 1984 as M300 and PC Report, was the brainchild of Allan Pratt, then at the University of Arizona. Pratt, the founding editor of Small Computers in Libraries, had a hunch that OCLC's introduction of the M300 workstation was going to call for much hand‐holding and specialist advice and information for librarians. He was right. M300 and PC Report had a subscribership well before the first issue was mailed to readers. And it remains a growing publication to this day.

This issue looks at training videos in the area of stress and stress management, and six videos are reviewed.

The purpose of this paper is to recommend that public administration (PA) theory and practice should become more sensitive to its sub-administration, and to suggest how this can be done.

This conceptual paper maintains that this sub-administration includes those ideologies, myths and metaphors that contribute like an unconscious in shaping (and misshaping) governmental policy and administration. Descriptions of the nature of ideologies, myths and metaphors are given, along with some examples of those that are harmful – such as the ideologies of the American Business Model and neo-liberalism.

PA should seek to engage and oppose such ideologies, myths and metaphors that are problematic – both those constructed within and without of PA itself. It is recommended that, for such analytical purposes, PA should turn toward post-traditional PA, including the insights of post-modernism and epistemic pluralism.

The concept of sub-administration is of significant utility both for PA theorists and practitioners in strengthening public administrative performance. The author has offered such and/or similar recommendations in earlier publications, including in the International Journal of Organization Theory and Behavior, 19 (1), 90-102: 2016.

Being a first responder involves facing a wide variety of stressful situations that could affect health and well-being. Peer support appears as a beneficial strategy to deal with work-related stress. Despite this support approach have been implemented in a variety of contexts, these interventions must to be adapted to specific needs. In this sense, the aim of this study was to explore, from a first responders' perspective, what they think about peer support and how it can be put into practice

The authors interviewed in-depth 14 first responders of Portuguese Red Cross branches from the north of Portugal. Data was analyzed according to Thematic Analysis procedures.

The authors found two main themes: (1) a valuable, sustainable and ongoing support and (2) overcome barriers and rooted resistances. Participants highlighted the importance of peer support along the Red Cross path, and as daily routine. Moreover, they considered that peers should have some personal characteristics, skills and training in order to provide support to colleagues more effectively. Additionally, they made suggestions to overcome some anticipated barriers.

By considering mental health and well-being of workers, a priority and by being developed based on international recommendations and professionals testimonies, peer support appears as a valuable tool possible to be implemented and able to tailor the emergency branches' needs.

This is the first qualitative study about the first responder's perceptions of peer support.

The purpose of this study is to analyze the impact of chemical reaction and thermal radiation on mixed convection flow, heat and mass transfer characteristics of nanofluid through a wedge occupied with water–TiO₂ and water–Al₂O₃ made nanofluid by considering velocity, temperature and concentration slip conditions in present investigation.

Using acceptable similarity transformations, the prevailing partial differential equations have been altered into non-linear ordinary differential equations and are demonstrated by the diverse thermophysical parameters. The mathematical model is solved numerically by implementing Galarkin finite element method and the outcomes are shown in tables and graphs.

The temperature and concentration fields impede as magnetic field parameter improves in both water–Al₂O₃ and water–TiO₂ nanofluid. While there is contradiction in the velocity field as the values of magnetic field parameter rises in both nanofluids. The non-dimensional velocity rate, rate of temperature and rate of concentration rise with improved values of Weissenberg number.

Nanofluid flows past wedge-shaped geometries have gained much consideration because of their extensive range of applications in engineering and science, such as, magnetohydrodynamics, crude oil extraction, heat exchangers, aerodynamics and geothermal systems. Virtually, these types of nanofluid flows happen in ground water pollution, aerodynamics, retrieval of oil, packed bed reactors and geothermal industries.