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The aim of this paper is to demonstrate how technology can improve the recruitment process.

The author discusses how the replacement of a paper‐based system with online technology has greatly improved recruitment efficiencies and the candidate experience at high street retailer, River Island. Because of the high volume of applications received, the organization acknowledged it needed to revise and refresh its approach to recruitment. The business needed a robust, flexible and candidate‐focused recruitment system to enable it to attract and sign up the most talented people that will see it stay at the top of the high street. River Island researched suppliers and different online platforms before working with Changeworknow to design a system to meet the needs of the brand.

The combined impact of moving from a manual to a technology‐led process and transferring recruitment from front line managers to HR has improved the process to the extent that the system is being expanded in functionality and across the organization.

As a retailer, River Island has seasonal recruitment demands that impact directly on the success of the business and on the brand. The paper shows how technology can help to overcome the associated challenges of seasonal recruitment.

Demonstrates how technology can improve the recruitment process in a large organization.

Discusses how the replacement of a paper‐based system with online technology greatly improved recruitment efficiencies and the candidate experience at high‐street retailer River Island.

Reveals that, because of the high volume of applications received, the organization acknowledged it needed to revise and refresh its approach to recruitment.

Explains that the company teamed up with online recruitment and resourcing expert Changeworknow to design a system to meet the needs of the brand. Reveals that the combined impact of moving from a manual to a technology‐led process, and transferring recruitment from front‐line managers to HR, has improved the process to the extent that the system is being expanded across the organization. Shows how technology can help to overcome the challenges associated with seasonal recruitment.

Describes how a robust, flexible and candidate‐focused recruitment system is enabling River Island to attract and sign up the most talented people.

Implementing change in healthcare is difficult to accomplish due to the unpredictability associated with challenging the status quo. Adapting the intervention/practice/program being implemented to better fit the complex context is an important aspect of implementation success. Despite the acknowledged influence of context, the concept continues to receive insufficient attention at the team-level within implementation research. Using two heterogeneous multidisciplinary healthcare teams as implementation case studies, this study evaluates the interplay between context and implementation and highlights the ways in which context influences the introduction of a collective leadership intervention in routine practice.

The multiple case study design adopted, employed a triangulation of qualitative research methods which involved observation (Case A = 16 h, Case B = 15 h) and interview data (Case A = 13 participants, Case B = 12 participants). Using an inductive approach, an in-depth thematic analysis of the data outlined the relationship between team-level contextual factors and implementation success.

Themes are presented under the headings: (1) adapting to the everyday realities, a key determinant for implementation success and (2) implementation stimulating change in context. The findings demonstrate a dynamic relationship between context and implementation. The challenges of engaging busy healthcare professionals emphasised that mapping the contextual complexity of a site and adapting implementation accordingly is essential to enhance the likelihood of successful implementation. However, implementation also altered the surrounding context, stimulating changes within both teams.

By exposing the reciprocal relationship between team-level contextual factors and implementation, this research supports the improved design of implementation strategies through better understanding the interplay and mutual evolution of evidence-based healthcare interventions within different contexts.

The paper aims to provide details of a study conducted at Hunter College Libraries in fall 2005, the focus of which was how presentation of initial digital resource pages (or gateway pages) on the library's web site impacted students' subsequent steps in the research process.

A group of 16 students from English and History classes at Hunter College were recruited to participate after having had basic library instruction. They were given computer‐based key tasks to perform in a proctored classroom setting, using the library's homepage. A second group of students was recruited to participate in two small focus groups. The methodology and exercises were developed in part using guidelines from a taxonomy of user behavior developed by librarians at Hunter College, and recommendations from usability literature by Krug, Neilsen and Rubin.

Results from the computer‐based key tasks exercises were bifurcated. Completion rates for computer‐based key tasks using the in‐house developed Hunter College Library database grid, with less than 80 percent (37 percent‐73 percent) students successfully completing all the tasks, was inferior compared to performance using the Serial Solutions access page and the Academic Search Premier database, both commercially‐developed products, with most of the tasks successfully completed by at least 80 percent of the students.

This study is unique in that the focus is not on the usability of an entire library web site, rather, on the presentation of select, highly visible gateway pages that get a lot of use.

The purpose of this paper is to enable improvers to use recent knowledge from implementation science to carry out improvement changes more effectively. It also highlights the importance of converting research findings into practical tools and guidance for improvers so as to make research easier to apply in practice.

This study provides an illustration of how a quality improvement (QI) team project can make use of recent findings from implementation research so as to make their improvement changes more effective and sustainable. The guidance is based on a review and synthesis of improvement and implementation methods.

The paper illustrates how research can help a quality project team in the phases of problem definition and preparation, in design and planning, in implementation, and in sustaining and spreading a QI. Examples of the use of different ideas and methods are cited where they exist.

The example is illustrative and there is little limited experimental evidence of whether using all the steps and tools in the one approach proposed do enable a quality team to be more effective. Evidence supporting individual guidance proposals is cited where it exists.

If the steps proposed and illustrated in the paper were followed, it is possible that quality projects could avoid waste by ensuring the conditions they need for success are in place, and sustain and spread improvement changes more effectively.

More patients could benefit more quickly from more effective implementation of proven interventions.

The paper is the first to describe how improvement and implementation science can be combined in a tangible way that practical improvers can use in their projects. It shows how QI project teams can take advantage of recent advances in improvement and implementation science to make their work more effective and sustainable.

This chapter presents performance pedagogy as an interdisciplinary construct and potential bridge between history-based performance and classroom teaching. This chapter proposes Living History in the Classroom: Performance and Pedagogy's central theme: that storytelling and historical interpretation are effective teaching tools. These techniques are integral at many public history settings for on-site and outreach education; Freeman Tilden's foundational 1957 interpretive guidelines for America's national parks paired engagement with education and still influence the public history field. Yet, a review of related literature suggests that limited attention has been paid to translating these techniques for educators' use, whether as performers, as mentors for their students, or in collaborating with historic sites. The pedagogy inherent in storytelling and interpretive performance aligns with their potential instructional value, as has been documented for educator's performance pedagogy in the arts. Similarly, the continuing need to engage current and new audiences impacts how these organizations conduct educational programs and visitor attractions. In the same respect, PK-16 educators and administrators consistently seek best practices for engaging today's Generation Z students (born between 1997 and 2012) and the generation that follows, termed Generation Alpha (McCrindle, 2020). This chapter features a performance pedagogy model that combines historical and instructional objectives that draw from research and observation of first-person interpreters performing in teacher professional development workshops and the author's personal instructional and interpretive experience. This chapter contains a related interview with a noted historian-performer and for educators' use, a worksheet with guiding questions to create or analyze a historical character, educational content, related pedagogy, and key aspects of a performance.

The purpose of this paper is to explore Australian educators’ work with “other people’s children” (OPCs) (Delpit, 2006) from the informal education market of the 1840s to the mass education market in contemporary times.

The paper is structured as a narrative about the expansion of the educational state and the concomitant development of technologies of inclusion and exclusion. Snapshots of various educators’ work with “OPCs” are woven into the narrative.

Notwithstanding contemporary efforts to “confront educational disadvantage” and an ever increasing array of technologies with which to differentiate students, OPCs remain on the margins of Australian education.

This paper is a unique look at Australian educators’ work with “OPCs” over the past 175 years.

This paper aims to investigates the effect of normative expectations in the purchase process on consumers’ value perceptions for prosocial products (e.g. environmentally friendly products) relative to conventional non-prosocial products. It extends the literature on both prosocial products and regulatory fit.

Five factorial experiments are employed, testing diverse samples, including Dutch university students and American online panel participants from the general population.

Findings show that regulatory fit between the prosocial product orientation and an emphasis on normative expectations in the purchase process (termed prosocial process fit) increases perceptions of prosocial product value (relative to conventional products). This effect is mediated by engagement.

The current research is limited to investigating how value perceptions of prosocial products can be increased (i.e. through prosocial process fit). Future research is warranted that analogously considers conditions that would increase value for non-prosocial products as well (e.g. by creating a fit with a non-prosocial process).

The research shows how prosocial manufacturers and retailers can redesign the purchase process to increase customers’ engagement, perceptions of prosocial product value and prosocial product purchase.

This work serves to explain differences in consumers’ value perceptions for prosocial products. Hence, it shows how socially responsible consumption can be better supported in society.

This work demonstrates a new kind of regulatory fit based on fit between prosocial products and normative expectations in the purchase process (i.e. moving beyond the types of regulatory fit previously examined in this context, such as with fit between regulatory focus orientation and goal pursuit). The authors use this to provide a much needed explanation for the heterogeneity in the literature regarding the value that consumers experience for prosocial products relative to conventional ones.